Jason is the most amazing employee. He always has a positive attitude. He goes above and beyond to…read morehelp me understand my account information. Very great customer service.

Absolutely awful. Constant outages. High prices. Don't bother. Working, studying, or gaming from…read morehome using the service is a nightmare. I'm in the Downey service area.

I highly recommend Supermatrix Communications. They gave me a fair price and did an excellent job…read more They cleanly ran the coax from the garage to an interior closet so I could move my Cox cable modem to a central location in the house. They ran a LAN category cable from the new modem location through a wall with a nice category cable, LAN jack, and wall plate. I highly recommend their work. They did an excellent job and cleaned up after themselves.

Robin and his team were great. Nice and easy to work with. I needed 3 double drops. I reached out…read morefor a quote and he responded right away. Asked a few questions and we were set. Showed up on time and did exactly what I needed in a very timely manner. Highly recommended.

The service was good. The pricing / billing policies horrible. Even though some of these policies…read moreare industry standard, to me that does not afford any company cover. A bad policy adopted by one or everyone is still bad policy. My plan price dropped by more than half. It as that way for 9 months while i paid the old price. I had had calls with them and never was it mentioned we have a better plan / pricing for you if you're interested (many other companies ask this but not all). Only when i tried to cancel: The website MADE me call. Then of course they have wonderful pricing all of a sudden. Not only did they try to promote this dishonest practice, the level of attitude, i guess maybe they don't like it for a customer to criticize a policy. In any event..i'd rather pay more than the new price they finally offered than pay a clearly dishonest company any more money. My new plan is less than my original price with Frontier but more than what they offered to avoid my cancellation by $10/month. Money well spent. -sun 2026

Anyone thinking about switching to Frontier (by Verizon)? Do yourself a favor and don't…read more We switched to Frontier (by Verizon). What's mess. Worked for several months. Then out of the blue, zero services - no Internet (we have jobs and kids who need access for school) and since TV came over the line, none of that either. Every morning, noon and evening I'd get a text saying restoration of service by X (i.e. 4pm the same day). After a day or two that showed itself to be a straight lie. No human to talk to on the phone, either. This baiting fraud went on for two weeks until we switched back to Spectrum. They owed me $7.01 per their recurring bill and kept it for months and months instead of just sending me a check. Eventually they sent a prepaid MasterCard I never requested containing my $7.01 which, if I activated, screwed me over with annual fees, etc. I finally got in touch with someone in the Philippines who said they'd send me a check; haven't gotten it yet - been about a week. Frontier is about the worst company with which i've had the displeasure of doing business. Shady and unfair business practices at every turn, in my view. Stay always unless you're a masochistic glutton for punishment. Consider yourself warned.

WORST Boost Mobile store ever. I came here to buy a phone…read moreand was treated with complete disrespect by the employee (her name was Eliet, if I remember right). She acted like she was doing me a favor just for answering basic questions. Super rude attitude, no patience, and clearly didn't care about helping a real customer. She added extra services I didn't ask for, gave me the wrong address on the receipt, and refused to give me a paper receipt -- only email. That's sketchy and unprofessional. I've never had an experience this bad at any phone store. I only went to this location once -- never again. They clearly don't care about customers. I don't know how they're still open. Avoid this store unless you want to be scammed, disrespected, and ignored. Boost Mobile should seriously review who they're hiring to represent their name.

Clean and organized store that is adhering to COVID-19 precautions, the reps wore masks and hand…read moresanitizer was readily available. The representatives and manager offer excellent customer service! Diana helped upgrade my dad's phone and transfer all of his apps, contacts, etc. She was knowledgeable, friendly, and patient (we had to reset a couple of passwords). Also, she offered us assistance in English and Spanish which we appreciated. Overall great experience and this is our new go-to boost mobile store!

I've had Bai service for 5 years. I'm completely satisfied with service and technicians. Today Sal…read morearrived on time, was thoughtful when he asked if he should remove his shoes. His service was quick and with a smile. Thank you Sal M and thank you Bai.

This is the WORST internet service I have ever had. I thought Spectrum was bad, but this is even…read moreworse. Anytime you call it's a minimum of a 1 hour wait before speaking with someone. I pressed the call back feature and that call went straight to voicemail even though my phone accepts calls from unknown numbers. I called back the number provided to me. After an hour of being on hold, I was connected with someone who told me to restart my router- even though my building does NOT have physical routers as our wifi comes with our building. She then told me she was from the SALES team and would connect me with someone from the tech team. After being on hold for over an hour, I was connected with someone else from the sales team?! Luckily, Bernadette was initially from the tech support team and was able to actually do something and restart my router from her end. Thank god for Bernadette or I would have thrown my phone over my balcony. Although in the end, there is nothing you can do besides restarting your router. Bai Connect/Zentro is the WORST, DO NOT GET THIS PROVIDER. I can guarantee all these 5 star reviews are FAKE from people in their company. This internet provider is a SCAM. At least At&T or Spectrum has actual people able to help you or send technicians. I would NEVER get this internet service again.

We have used Global IT for years, their techs are really good with what they do, Today, my man…read moreAugust helped us out by porting our Eset security from my office manager's old Windows 10 computer to her new Windows 11 machine. They have very fair pricing - we highly recommend them!

We chose Global IT after extensive research on who we wanted to not only handle our business…read moresecurity but help run our Cloud Systems. There are just so many options out there now that making the right decision took us almost 4 months and over a dozen phone calls. Both myself and business partner were so impressed with the customer service, attention to detail and overall welcoming/understanding feeling we got from Global IT that after our consultation call, we knew we found our solution. Tony and his team not only make you feel catered to with there solution, but also took the time to explain everything to us. That was the biggest hurdle, everyone just wants to sell you everything nonstop and Global IT really took the time to curate a solution that fit our business. We truly couldnt be happier and will recommend them time and time again!

Went in as instructed by customer service...1st person's only help was 2 say she didn't know y they…read morehad us go in‍ there's nothing they can do!! My daughter called customer service n in that call another staff member named ANGIE could hear the conversation my daughter was having... when my daughter was done we approached Angie 2 ask her something n that's where we FINALLY STARTED 2 GET HELP!!!! She went out of her way 2 help us... she told us 2 contact her when we were able 2 go in n she made accommodations 2 work around our schedule... she went over n beyond what I would have ever expected... her professionalism n customer service skills were OUTSTANDING... She went as far as helping us w the customer service representative n was very attentive 2 us n have us water (w/out us asking for any)... We were there 2 turn in our equipment n stop ALL service... but w the way she took care of us... We kept our services... Thank u Angie I really hope ur manager n spectrum take notice in ur professionalism n the way u take time w the customers n go over n beyond u r truly n asset 2 have... I am recommending u 2 my son in law 4 his business....u would b n outstanding asset 4 him 2 have working 4 him!!!

Spectrum totally sucks, can't supply me with a full week…read morewithout loosing connection, sometimes multiple times a day. Sometimes like today for hours! Worst service ever !!!!!

Sandra was awesome! Friendly and fast, efficient service! Give Sandra a raise!…read more Even though I was leaving Spectrum as a customer, Sandra was very friendly, resolved my problems, and returned my equipment very fast. It was not crowded when I went in on a weekday evening, close to closing time. I recently moved to Los Angeles and where I live now, they already have Internet. I went in to cancel my Internet and phone (Spectrum Internet is required for Spectrum mobile). I explained to Sandra that I had switched back to AT&T because I hadn't had any problems with the service before. Sandra returned my equipment and noticed there was a fee for the Internet. The promotional rate had ended before the mobile payment due date and I was not prepared to pay that fee. It had also been a tough month. Sandra empathized with my situation and said she would email someone to see if the return could be backdated to eliminate the fee because she could see that I hadn't been using the Internet since I moved to Los Angeles. The fee was removed within a few days, the equipment return was noted in my account, and my last mobile auto pay went through with no problem. Sandra took care of my problem efficiently and in a very friendly way. I left Spectrum as a customer, and Sandra made that experience a nice one. :)

this place is horrible to return equipment over a hour just to return internet equipment and still…read morehaven't been seen. it would of been a nice heads up if the rep over the phone would of told me to make a appointment . they make canceling services a inconvenience to the customer keep in mind it's 12:00 on a Thursday i still can't understand the delayed wait time at this specific location. also there is no appointments in the screen that shows waiting list

I was always a little wary of smaller ISPs, thinking they didn't have the resources to compete with…read morethe big guys, but wow. I am blown away by the customer service we CONSTANTLY receive from Fiber Internet Center. We recently had a project which required us to establish a private connection to another large movie studio for some huge data transfers (think 5TB files). This was extremely time sensitive and could have cost us a lot of money if it wasn't done quickly. I reached out to Fiber Internet Center and it was done within a DAY. Normally these connections take 2-3 weeks for set up, but I told them about the urgency of the project, and the next morning I got an email from Bob saying that it was already done. They go above and beyond, even reaching out to the studio to make sure everything is working on their end as well. I expected to have to do this myself, since most companies wash their hands of the project once their end is done. I really can't thank them enough. Their customer service on top of the fact that they provide us with more than a gigabit of throughput puts these guys way ahead of the game. Our connection has been consistently reliable, and the VERY few times it isn't, I know exactly what's going on, and am never left in the dark. I can't say enough praise about this company and their team members, and I am sincerely grateful to them.

Just called and they ONLY provide major commercial DSL internet service, starting at $100/mo.read more