Jason is the most amazing employee. He always has a positive attitude. He goes above and beyond to…read morehelp me understand my account information. Very great customer service.

Absolutely awful. Constant outages. High prices. Don't bother. Working, studying, or gaming from…read morehome using the service is a nightmare. I'm in the Downey service area.

Tim is a very nice guy and professional! Installed the 85 inches before the World Cup! Super!read more

Tim was great! Installation went without a hitch for a 65" TV. Super nice! Took about 20 minutes…read more(give or take). Price was great. I'd definitely use this company again!

Let me start off by saying that I have been a loyal customer for over 11 years and I typically…read moreupgrade my phones online because i don't like dealing with Sales associates. Trip #1 - December 14th I had an appointment on December 14th at this store because I was looking into possibly adding a line to my account and upgrading my device at the same time. My daughter had T-Mobile and they have the WORST service and she was not receiving any photos unless she was connected to Wi-Fi or on my Hot Spot. I explained all of this to Veronica the sales associate that helped us out. She mentioned about the current promotion where I will be given one line for FREE as long as I BYOD (Bring Your Own Device). She said my bill would not change, I would pay the same amount I was paying which was $140, then she mentioned, it would be no more than $150 with taxes. She offered me a FREE Apple watch which I declined for $7.50 more(50% off due to me having the Ultimate Plan). We upgraded my phone from 14 Pro Max to the 17 Pro Max. I kept my 14 Pro Max because she said I did not need to turn it in and suggested I can use it for the FREE added line if my daughter's T-Mobile iPhone did not work when we transferred the line over. Once we processed everything, I would have imagined she NEVER told me anything about the $40 activation fee. I obviously know about it but she NEVER disclosed it. My daughter and I left. Trip # 2 - December 15th By this time, I had already set up my 17 Pro Max and I walked in to the store on Monday, December 15th and was helped by a gentleman. He helped me transfer the FREE line to my daughters old T-Mobile phone, we transferred her phone number in. While we were there, I decided to get the Apple Watch, I confirmed with the guy that the device was FREE as long as I paid for the plan which was $7.50/month. I said okay let's do it. He told me it would be shipped because they did not have the one I wanted in-store. Fine, I have no problem with that. AGAIN, he never mentioned a $40 activation fee for this device, but I KNOW of it so I keep this in mind. Wednesday December17th I received the watch and I activated it. Everything was okay until the following morning when I received an email with the changes made to my account. I reviewed it and there were 2 apple watches on my account. One activated on 12/17 and one 12/18 - mind you I only got ONE! I contact customer support, the lady on the chat removed the extra device (IDK HOW THAT GOT THERE) we move on. Days later I noticed my bill is high, okay normal after making changes) I decide to ask the Chat agent and they told me I was paying for my daughter's line. So i am confused because Veronica told me the line was FREE. Trip # 3 - December 22nd I walked in because I wanted someone to help me understand my bill. I was helped by a younger girl and I did not get her name unfortunately. She reviewed my account and she told me that the extra $10 charge was what I was paying for my device, she said even though I did not turn in my 14 Pro Max, I was given a credit for it as if I did so the $10 was the difference I would need to pay for my device. I said okay well Veronica NEVER told me this. So I reiterated why was the charge showing up under my daughter's line if I suppose it should be a credit for my line, she insisted that it was for the phone and I was getting a good deal in which I agreed and said yes it is a good deal but if I was told by Veronica that the line was FREE, I should not see a charge for a PLAN on that line. Then she told me "this is why we tell customer's their first bill will be higher than usual" and I responded "YOU may tell your customer's that but not Veronica, she NEVER told me any of this" she then proceed with "okay let's calm down, let's calm down" which pissed me off because I do not need her talking to me like I am her child. I then told her that I did not care if the deal was good, if they tell me something is FREE, do not charge me for it - it can be $2 for all I care but do not MISLEAD customers so that you can meet your daily quota and commission. this young lady was zero to no help. I left the store upset because she did not take the time to explain clearly. I went home and decided to pull my bill in PDF format (I should have done this at the store) because I clearly saw the $10 Plan charge for the "FREE" line. it was late at night so i decided to get on the chat to speak with an agent. I spoke with Eva, super helpful - she confirmed that Veronica misled me and did not disclose that this line was $10 after a $45 discount of the line + $10 discount for having auto pay (cost of this plan is normally $65). She made it right and was able to speak to her supervisor which approved for them to honor the FREE line for the 36 months as TOLD by Veronica. This will be my last time at this store. Associates need to learn to BE BETTER and tell their customer's the TRUTH instead of lying so that they can earn their commission.

This place. Has like 10 people standing around…read more All chit chatting not busy looking. Not offering to help anyone. It's like you have to beg for help. Ridiculous. And once they do decide to help you, they are still bothered and act like you owe them something or they are doing you a favor, their attitude is Just horrible. Been with Verizon for almost 30' years now. And this kinda service makes you think about it. I ended up walking out and calling customer service and they took care of what I needed.

The Channel Guy is excellent. Everything about working with him was great: A very nice lady does…read morethe scheduling for him, and he shows up on time and gets the work done fast. What else could you ask for! I'm disappointed in Bob B's very unfair review, especially after reading the very professional response from the Channel Guy's business manager.

ATTEMPTED StarLink install…read more.. Terrible experience. They came to my home and had the wrong ladder so they left. Couldn't reschedule for the same day. So I figured it all out myself and if they had just walked around the house, they would've noticed a previous DIRECTV install bracket (already bolted into the house) that they could've used. I sent them a picture of it and they said they couldn't use it. But I'm literally writing this review from StarLink that I set up myself. For free! ! I've now got the entire thing setup by myself, and simply have to go to Home Depot in the morning and buy a few small things to make everything look neat. Most simple install ever. They did not research the project or even look at the height of my home. Super disappointing ! It's like any other business. When they get really busy, you' really find out how good they are at managing things.

It Mobile service. This site shows up as closed but I called the phone number & the person that…read moreanswered was very courteous. Business will go to your place if needed. They offer mobile service which worked fine in my case. Very knowledgeable had my tv working in less than 2hrs. He was clear and helpful. All my questions were answered. Service was fast efficient and very reasonable. I will certainly recommend the business.

I had a really positive experience with Moy. He was helpful over the phone when I first called,…read moregave me a rough estimate of $90 for replacing what we suspected was a burned out capacitor and power supply, and told me he could get my tv done the same day I brought it in. When I brought it in, he was helpful and friendly, had me drop it off and called me back later that afternoon with the news it was done, and the total cost of parts and labor came out to $85. I definitely would come here again if I have future issues.

Been a customer for 7yrs and relaized my bill was over $120 for Fiber 500-I called to lower my bill…read moreand first spoke to curtis who put me on hold mutiple times and generally did not care to help , he passed me off to chris who apparently is an ESL student or victim of TBI and was less than useless. Next was Corey- who sent me to the correct person once I asked" how do I drop off my equiptment". Finally, Alicia- in retention- We got my bill down to a1/3 of what I was paying. All in all, I will never get those 34 minutes back but atleast Im saving close to $80 a month.

Anyone thinking about switching to Frontier (by Verizon)? Do yourself a favor and don't…read more We switched to Frontier (by Verizon). What's mess. Worked for several months. Then out of the blue, zero services - no Internet (we have jobs and kids who need access for school) and since TV came over the line, none of that either. Every morning, noon and evening I'd get a text saying restoration of service by X (i.e. 4pm the same day). After a day or two that showed itself to be a straight lie. No human to talk to on the phone, either. This baiting fraud went on for two weeks until we switched back to Spectrum. They owed me $7.01 per their recurring bill and kept it for months and months instead of just sending me a check. Eventually they sent a prepaid MasterCard I never requested containing my $7.01 which, if I activated, screwed me over with annual fees, etc. I finally got in touch with someone in the Philippines who said they'd send me a check; haven't gotten it yet - been about a week. Frontier is about the worst company with which i've had the displeasure of doing business. Shady and unfair business practices at every turn, in my view. Stay always unless you're a masochistic glutton for punishment. Consider yourself warned.

Paramount Protechs were simply amazing. After looking for a security camera install company for…read moreover 2 months for our 30 unit HOA community with no luck, I came across Paramount Protechs. I sent a message and they responded within an hour to my inquiry. I explained what was needed and gave them our budget. From the time of estimate to installation the job was completed within a week. While most companies looked at an opportunity to make money, Tim looked at an opportunity to create a great working relationship. His honesty and transparency was so impressive we've already started working on our next project for the HOA. They were very professional, courteous, and knowledgeable. I highly recommend their services.

Fast, professional TV mounting service. Clean setup, perfect placement, great price.Highly recommendread more

Came in to upgrade after many years with an old phone everything went well and surprisingly smooth,…read moreI was able to transfer my data in 15 min. Arturo Lopez is very knowledgeable and patient, he listen to all my concerns and answer all my questions. I highly recommend you make an appointment for faster service.

Wendy and Jacob were super helpful! Wendy helped me upgrade my device and Jacob helped with…read morepick-up. Both were attentive to my needs and were able to work under pressure when things were going wrong or got too busy!!

Tara was incredibly helpful! Went the extra mile. Thank you!! Very professional. Reliableread more

Nice folk. Tech did a very good job. VERY expensive! Lesson learned. Never again…read more Since "reviews need to be at least 85 characters": xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx . . .

Fix 75 inch TV I…read morecan't recommend David enough 7 stars really Reliable prompt communication,and punctual, Very knowledgeable and great experience, Came in for a free estimate to fix a 75 inch TV Screen, scheduled for service with a very good price. Service was done very efficiently , professionally and mission impossible accomplished. Thank you David

David at ABBA Systems is the real deal…read more I have a Sony XBR-75Z9F (75" Master Series) that suddenly went completely black. Multiple shops either told me it wasn't fixable, parts were impossible to get, or that it wasn't worth the effort because of how complex this TV is. David was the only one who stepped up and actually took the time to diagnose it properly. Instead of guessing or pushing a replacement, he identified the real issue and repaired it at the component level (T-Con / buffer board)--something most places won't even attempt. He had everything fixed and back to me in less than a week, and now the TV works perfectly again. Communication was excellent the entire time and quick responses, clear updates and he followed through exactly as promised. On top of that, he's just a genuinely nice, honest guy who clearly knows what he's doing, especially with high-end TVs. You can tell he takes pride in his work and doesn't cut corners. Hopefully I don't have another broken TV anytime soon, but if I do, there's no question I'm going straight back to David. If you're dealing with something other shops won't touch, or even something that is a regular job, this is your guy.