Nice folk. Tech did a very good job. VERY expensive! Lesson learned. Never again. Since "reviews need to be at least 85 characters": xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx . . . read more

Just upgraded my television in my living room and my bedroom. Digital installers did a fantastic job. exactly as I envisioned televisions being installed. Vanny and Andres were polite, clean, efficient and friendly. Johnathan managed the install remotely without complicating the process. Order took a while to arrive; but there are so many possible reasons for that I'm not even sure it was the company's fault. Worth the money to get my gorgeous new televisions installed correctly. read more

I called this place back in summer of '24 and spoke w Tara and Rusty about my project. Rusty came out to see my setup and was going to provide me with options....and I never got any options. Contacted Tara again and she told me that he was still working on it. And then nothing. If you didn't want my job I wish you would have told me...and not string me along. I found another company and got the work done but wanted to write this review to let people know that this company isn't what some of these reviews say. They only want certain types of jobs and other people get lied to and ghosted. Not cool. read more

If I could give 10 stars I would. I've been using Digital Installers to manage our home AV system for a few years now. They did not install the original system, but that didnt matter. Once they came in, reviewed our set up, they were set. Anytime I call them for service, they are responsive and quickly resolve issues. They can remote into my system and quickly diagnos issues so when the technician arrives they know exactly what needs to be done. On a recent Friday afternoon, working from home, my system went down. It turns our our switch had failed. I called Tara, she quickly identified the problem and a technician was dispatched with a new part and the entire issue was resolved within a few hours. Did I mention this was on a Friday afternoon? I would trust Digital Installers with any and all AV needs. The service is excellent, the value is always there and the people are the best. read more

Rusty and his entire crew were awesome to work with. Thru all phases of the project from original consultation , installation, and follow-up to teach us the ins and outs of our new Sony TV with a Sonos surround sound coupled with Apple play it was a very pleasant experience. We highly recommend Digital Installers for your next project. read more

Dang! The project team know their stuff. We're more than pleased with our new entertainment system, which looks like a huge, fancy art piece. We will definitely recommend them to our friends, families, and select frenemies. read more

Digital Installers - TV with custom frame and dual speakers. - Home Theatre Installation Near Me - Long Beach, California

Sonos speakers and light switches that are controlled by your phone. Our home feels modern because of DI. Professional installers make it look easy. read more

Rusty is the man! These guys know what they are doing and love doing it. When it comes to any type of digital entertainment needs around the house, these are the guys to use. Thanks so much for all you guys do! read more

Rusty and his team installed a video surveillance system for our HOA. The DI Guys were professional and did an excellent job for us and the system works great. His lead installer Elvis was very knowledgeable and professional. I would highly recommend Digital Installers. Thanks for the great job Rusty read more

So the "top of the line" HDMI cable that you ran through my walls no longer works. Now what am I supposed to do? I am left with another cable running on the outside of my wall. Unsatisfactory! 2 years later and you tell me the cable has a lifetime warranty. What a joke. This review has been up for two years now. The cable broke when I unplugged it from the tv box to connect it to a gaming system. Don't offend your customers like that. 11-24. It's easy to lie and not take credit for your employees shoddy work that left me with an expensive HDMI cable that is broken and still inside my wall. Not every install can be perfect and you should know that. I learned my lesson about letting people get away with ripping me off. It should've been handled when this review was first put up. All of the sudden you want to defend your crappy install by going after your customer. This install cost me $700. Should've been done right and the cable should have lasted longer. You didn't care back then, why all of the sudden do you care now? read more

Digital Installers - This is what I am left with. - Home Theatre Installation Near Me - Long Beach, California

I was referred to Randall at Digital Installers through a good friend of mine. Randall came over to our house and immediately put together an outstanding plan for multiple digital/tech needs of ours (home security system, networked audio, mesh WiFi installation, and a new TV). He is incredibly knowledgeable, easy to work with, respectful, and a great problem solver. I felt at ease and comfortable with him from the beginning. It is rare and refreshing to meet and work with such someone who is so professional and capable. As we got closer to the installation date there were a few minor changes and he made them with ease. Once we had a plan in place, I was contacted by Tara to set up the installation date. I had multiple conversations with her and she was friendly, professional, and super easy to work with. She followed up to confirm the date a day or two prior which I very much appreciated. On the day of installation, the Digital Installers team (Elvis, Andres, and Samuel) arrived early and like Randall earlier, were very professional, friendly, and outstanding problem solvers as they worked through the various items on the work order. I was incredibly impressed by how quickly and efficiently they completed each task and even more than that, they did it in a very clean way with no wires showing, etc. When the installation was completed, they took their time to test each item and then explain its operation to my wife and I in a very methodical and easy to understand manner. I couldn't be happier with my decision to hire Digital Installers for my family's digital/tech needs and wouldn't hesitate to work with them again on any future projects. One of the best parts about Digital Installers is that they pretty much do everything (and do it well) so I really only have/need one point of contact for any issues going forward. That is worth a lot to me. Thank you Digital Installers (especially Randall, Elvis, Andres, Samuel, and Tara)! read more

I Purchased a Monster Power conditioner from Rusty and he was the worst.. Bad at basic email communication.. Slow / no email communication. Bad at basic packing an item to be shipped to me me (Item came broken and he wanted me to deal with FedEx). Bad at making the transition right with the customer. There are many many AV dealers out there.. Pick one that is a professional that cares about customer service.. read more

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This review will not come as a surprise to Digital Installers as it's been 10 months in the making. I'll skip the part about the intoxicated Technician that did the original installation of my network (that I brought to the attention of Tara) and get to the root of problem. After the initial installation was complete, the exterior Wifi coverage area continued to under perform with through put speeds only reaching 90/90Mbps (we have Frontier 500/500Mbps service). Unable to resolve the issue after having their Tech's back to troubleshoot the issue a half dozen times, the decision was made to terminate Digital Installers Management of our network. I promptly contacted a local IT Provider that was able to locate issue in 90 minutes; their technician skipped installing a new ($50) ethernet cable (opting to use the preexisting cable pictured) to the $599 Araknis Outdoor Access Point limiting it's though put to 100Mbps! Some how this simple, obvious issue was missed by their most experienced Technician. Look elsewhere for your IT needs. read more

Digital Installers - Old, substandard cabling shown next to Araknis Outdoor Access Point bracket. - Home Theatre Installation Near Me - Long Beach, California

Hey Digital Installers. Your quote is so far out of the ballpark from what I expected, that I am stunned. This is not even the same Universe. I can get a well-reviewed 24-port rack mount switch from NewEgg for $81.99...and you are quoting $1399. Is this some joke? Every product follows the same path. Come on!! You must have a LOT of rich IDIOT clientele. I certainly will pass. Thanks for the poor attempt at my business. This ridiculous quote will definitely make your YELP review! ...because YELP!!!  Like a boot heel stepped on your dog tail. read more

Digital installers put in a Sony AVR system for our family room. I was pleased that Randall advised us that we could use our existing Bose surround sound speakers. However, he did not realize that the Sony remote would have difficulty connecting with the system when placed in the glass cabinet where we planned to install the system. When at an angle, the remote would only connect through the glass to the Sony at about 4 feet. When I complained to Tara that I should have been informed that an infrared repeater installed with the system would be required to prevent that problem, she said they could make a further visit costing $150, and that the repeater would cost $100 plus tax (despite me clearly indicating I was not happy). She could have suggested I simply buy it through Amazon and do it myself. It cost me just under $10 and I installed it in under 20 minutes. I put the IR receiver just outside the cabinet in view of the appropriate areas and dangled the IR sensor inside about 5 feet from the starting light and problem solved. It does need a power source. I connected the USB to wall power. (Amazon ORDER # 111-3498722-1047430. I felt they could have fixed the problem at minimal cost or advised me how I could do it myself. Having taken care of customers throughout my career, when I had a valid complaint, I would always do my best to make it better. Any company that wants to avoid having unhappy customers should do the same. Note that all the reviews on their website were 5/5. That should always suggest they were "cherry-picked". I should have checked before hiring them. As you can see, there are multiple bad reviews on Yelp. Because it is easy for a company to request reviews only from very happy customers and/or only put the best ones on their website, a potential customer should search for the bad ones (such as on Yelp), which is much more reliable. read more

I wanted to put off my review to see how my first service call went. Well, almost six months have passed and I never needed one. Randall and his team arrived on time, assessed the scope of their work, then executed a perfect major install. They wired me up with Cat6, installed new equipment and mounted a couple of flat screens. I loved their "team of experts" approach. Some of the routing must have been tricky in my old home, but they pressed on. I now have flawless high-speed connectivity in my home (I only stream) with calibrated access points. Oh and yes, they gave me competitive pricing. No hesitation here. Go with Digital Installers. read more

The two installers sent by DI to perform the work in July showed up on time and prepared the site before performing any work. They worked with me to place the equipment where it made the most sense and keep the cables out of sight. They installed a large Smart TV, a DVD player, and a SONOS sound bar. After the installation, they made sure that all the paper waste was removed and took the extra cabling with them to keep the area neat and clean like they found it. When I saw that the SONOS was not working right after they left and called the office to report it, Tara got hold of the lead installer and he came back to get everything running right again and help me download the SONOS app for my iPhone. In September, when I noticed that the voice and image were not properly synched, I again called the office and Tara set up a house call with experienced technician Robin, who came by and took care of the problem to my satisfaction. This is my "go to" company for any future home electronics projects! read more

I can not 'wax poetic' enough about this company. From our home theatre, to installing and programming 5 tv's, to our internet service, and full house sound system - they have been a life saver. We are not tech savvy - they are - we work from home! Went so far above and beyond expectations. We can actually use the systems now, as they taught us! Thanks to Digital Installers for everything, including an emergency service call when Frontier service was not even responsive! read more

Says their phone hours are until 7pm on the weekends but nobody answers or returns the call and I left a message two days ago! Update: got a call back within an hour of leaving this review! In response to Rusty, your attitude is passive aggressive and your tactics of communication are shameful. I called during YOUR specified phone hours. Seems counter intuitive to say you answer calls on the weekends (Saturday and Sunday) until 7pm, return calls ASAP and then not call me until Tuesday midday when I called around 5pm on a Saturday, simple, don't have phone hours you cannot accommodate. You humiliate yourself with your attempt at a condescending response but hey obviously if your customer service is at this level thank goodness I found another company. (Who had no problem returning my call on the weekend in hours of me leaving a message, imagine a business who values customers, oh the shock!!!) read more

Matt was helpful, communicative and very insightful. I didn't end up needing their service this time around but I will definitely be keeping them in mind for any future jobs. Cheers! -Rob read more

Very attentive, exceptional customer service, from the moment i called to schedule a visit. Sam the installer was courteous and very knowledgeable. he went above and beyond to help us set up our sound system for our business, Definitely recommend them one hundred percent!! read more

How fortunate we were to find such an incredible and responsive company. From Randall who came to our home to see what we wanted and needed, to his quick turn around on the very competitive quote. This was followed up by the installers/technicians, Seth and Elvis who were friendly, courteous, highly professional and knowledgeable. They went above and beyond, patiently teaching us how to use the new system, and answering our many questions, even giving us their phone numbers if we had any follow up questions. I cannot recommend this company highly enough. Sharon Grandinette and Paul Allman-Redondo Beach read more

Digital Installers are AWESOME. professional and clean installation. They answered all my questions and even installed some pre purchased product plus product I purchased from them, Shaun was great and Tara in the office was very nice. I would recommend DI to anyone lookkng for great clean audio/video instals. read more

Great job by Rusty and the DI team. Laura Hernandez was the project manager for our home remodel. The team installed our new internet system and wired Ring Doorbells. We added Sonos surround sound on our family room, dining/kitchen area and master bedroom. They did a great job running cable under the house and in the attic...alot of dirty work during the home reconstruction. We are very pleased with Laura's customer support and the professionalism of all the DI team. We look forward phase II....upgrading our backyard system! read more

I am no way shape or form technically savvy so when my fathers Yamaha speakers from the 80's had a chord snap (I had never seen these types of chords before in my life) , I was preparing to spend some cash I didn't have. When I texted my issue to Rusty, he simply instructed me to "plug the brass wires" nicely into the hole. I did and boom! Working. I know this is a simple fix but it was really kind of Rusty to just help me out like that. Holiday KINDNESS at its finest. I will use this service in the future. He was so prompt (in picking up the phone on the Sunday before Xmas!) and professional. Thanks again RUSTY! read more

Digital Installers - Home Theatre Installation Near Me - Long Beach, California

DI is the best! Their customer service is amazing, especially Esmond! He really goes above & beyond helping me not only with things related to our security cameras, but anything computer/electronic related! He really saved us yesterday and I can't thank him and everyone at DI enough! read more

These guys are the best. Rusty sent out Seth and Sinat to replace and install a new Wi-Fi network, new receiver and remote for family room TV and sound system, new Sonos system for there and master bedroom and patio. Roku, too - it all sounds incredible! No mess, everything wire-managed within cabinets, wife happy, me happy. Oh, and they went to all means to make sure we knew how to operate everything. It's a wonderful Christmas this year! read more

These guys are incredible. Super professional, reasonable pricing. Randall and his team were extremely accommodating despite all our construction delays and even helped us out of a pickle when our electrician failed us. Would without a doubt use this company again no question. If you're a business needing this service, no need to look elsewhere! read more

If you want state of the art sound system in your home or office, check out Digital Installers! They have got everything you might want with great service!! Plus, amazing TV's, chairs with sound and all kinds of great stuff for home security! read more

Shaun and his team are truly amazing. They care about what they do, are diligent and thoughtful to the last detail. They also stand by their work. I couldn't recommend them more. read more

I needed 1 camera adjusted for brightness because it wouldn't pick up/record movement at night. The tech they sent didn't seem very familiar about camera's and system. I was told if it didn't fix the problem to call Rusty to work something out as they don't work at night which is understandable. I was charged $150.00 for the call for one hour and paid additional $95.00 for second hour as I had to help the tech do his job. Total charged $245.00. I was not given a receipt nor did I sign anything. After the tech left I had to clean up mess left behind. Tech stated he didn't have any shop vac to clean up. So the following day I called and explained or tried to with Rusty. All he did was lecture me and then try and up sale to a new system in the thousands of dollars. I tried to explain to him the situation that this is just one camera adjustment and they already charged me for it but it didn't work. So he told me give them $125.00 more and they would try again. I declined his offer told Rusty thanks but no thanks and goodbye. I have always used Shaun when using this company and he is the best tech they have. I sure hope he finds employment elsewhere or starts his own company because I would love to use his expertise again. He truly knows his job and is nice. Couldn't come close to saying that for Rusty which treated me like he was a used car salesman, how sad. read more

We just rented this location for an event last Thursday. We were really happy with the space and loved all of the technology- it's such a great touch to have perfect sound, lighting and video. We will definitely rent again. Thank you Rusty and Phyllis for creating a great space for our workshop. read more

When you are ready to have your "man cave" done RIGHT, call these guys! They'll help you step up to the latest and greatest technical equipment for your home and business. Home entertainment & automation is their specialty. Great guys to work with! read more

These guys are the best. We have used their services on several occasions and have always been more than satisfied. They are always friendly, knowledgeable and never leave a mess. We highly recommend their services.... read more

I was extremely impressed with the honesty of Randall Shelley though his company is known for top of the line products and services, he came to give me an estimate and I was shocked. He said that the system I already had was just right for my store. He could have charged me thousands of dollars to upgrade what I had, but he chose to be honest. I highly recommend cam vista and ask for Randall Shelley . Sincerely Starla Alford R & S water and ice read more

Great company here , not only did I use them to install my camera system at my shop . But I have been on the other side of the fence I help on some renovations on his. Both experiences went well . Long story short great company to hire and to work for very professional!!! read more

My brother and I tried to hang my tv, but stud sensors would find one, but then would stay quiet while double checking. I debated whether or not to use geek squad, but figured if I'm going to spend money on an install, might as well find a local business. Since I drive by their office all the time, I decided to call Digital Installers. Esmond came out to give a quote and was lucky enough to have a time slot available before Christmas. The techs that came out were friendly and courteous, even to my kids who were trying to have a cardboard roll sword fight as they worked. I am really satisfied with the install and HIGHLY recommend Digital Installers for your audio/video needs. read more

This is my second review for Digital Installers. I've been a client for about a year. They really take care of their people promptly. I switched from DirecTV to a Spectrum/Tivo box over the weekend, plus I was having (self-inflicted) problems with my AppleTV, and Randall was able to dispatch Reuben same day to handle our issues. Reuben addressed the provider switch and our other problems quickly and efficiently. These guys really know what their doing, and I can't recommend them enough. read more

We have used Digital Installers a couple of times. Randall was our technician. He was on time, and full of information! He got our job done without any problems. I would definitely recommend them. read more

Simply put: Within 48 hours of contacting this company on yelp, I had 3 hidden cameras in working smoke detectors and I could (after being given a detailed demo by the installers) access the live feed and recorded footage from my phone. They neatly installed everything and vacuumed everywhere they had been before they left. They were very friendly and efficient (it only took them a few hours from beginning to end, which I greatly appreciated with my schedule), and they were nice to my cat, who was climbing all over them while they installed everything. Thank you! read more