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    Verizon

    3.5 (106 reviews)
    Closed 10:00 am - 8:00 pm

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    Took advantage of the Black Friday Deals =o)

    Great service! I would definitely recommend this location! Alex was so patient with all my requests and answered my questions thoroughly with a calm demeanor despite the increasing line of a few "entitled" people mumbling rude comments because they can't wait their turn.

    This Verizon second class dealer in Bressi Ranch has the worst customer service.  Do not recommend this store for helpful, help.

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    11 years ago

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    11 years ago

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    Photo of Tara D.
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    7 years ago

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    11 years ago

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    12 years ago

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    4 years ago

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    Help Desk

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    Photo of Evan G.
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    9 years ago

    Isaiah was straight forward, professional, sociable, and quick. I left with a new phone and no b.s.

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    Victra

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    7 years ago

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    Victra

    Helpful 3
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    7 years ago

    Helpful 2
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    6 years ago

    JP is great! Very knowledgeable and thorough. Make sure you ask for him when buying a new phone.

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    Victra

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    8 years ago

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    Victra

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    7 years ago

    Helpful 1
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    6 years ago

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    Victra

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    6 years ago

    Business owner information

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    Victra

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    6 years ago

    JP at Bressi Ranch Verizon is awesome. He has the patience of a saint and fixed two very frustrating phone problems for me. Thanks!

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    Victra

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    12 years ago

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    11 years ago

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    11 years ago

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    7 years ago

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    12 years ago

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    9 years ago

    These guys may be some of the most patient people on the planet. They are extremely knowledgeable. Cory was great!

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    Victra

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    9 years ago

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    Victra

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    12 years ago

    Staff was arrogant and insulting. Very slow service and then rushed us out the door. First and last time doing business at this location.

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    7 years ago

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    11 years ago

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    10 years ago

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    12 years ago

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    12 years ago

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    Photo of Ingrid J.
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    8 years ago

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    Victra

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    10 years ago

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    10 years ago

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    12 years ago

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    9 years ago

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    12 years ago

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    11 years ago

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    10 years ago

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    12 years ago

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    7 years ago

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    Victra

    Helpful 3
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    11 years ago

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    10 years ago

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    Page 2 of 3

    Verizon Reviews in Other Languages

    Ask the Community - Verizon

    Review Highlights - Verizon

    During each and ever visit the associates at this location have been very kind and helpful.

    Mentioned in 5 reviews

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    CPR Cell Phone Repair Vista

    4.6(260 reviews)
    4.4 mi
    Family-owned & operated
    Certified professionals

    Super impressed with their expertise and customer service. They saved the day with the quick iPad…read morerepair. Fantastic!!

    I have a friend who is very bad with phones. Throws his smart phones around like they were the old…read morebrick phones (he's too young to remember those too). On multiple occasions he's called me from random #'s asking me to Zelle him some cash because he can't afford to get his phone fixed, so that's why when my phone charging port failed I knew exactly where to go. I've been on Android & Samsung for 13 years never having had an issue other than loss. So when my S24 Ultra USB-C Port got loose I was thinking of just upgrading, but having lost some key features when they released the S25 Ultra I decided to repair. Phone was at 15% and was taking 3 hrs to charge via wireless and I needed my phone for work the next day (4PM thursday). I called ahead and they said $125 without knowing what model/brand. Showed up and James quoted hour and a half which was perfect as they closed at 7 and had the port in stock. They can sure fix the easy stuff, but when I asked about cases and accessories they pretty much only carry Iphone and the latest models from other brands S24 Ultra is a flagship phone. Service was great, but my screen protector was bubbled from when they removed the glass. Not a big deal, but I wish they had my brand/model for a replacement. While i was browsing I heard James interacting with another customer which gave me pause as he didn't seem to have any sympathy for them wanting to save an old phone which had pictures that were priceless to them. Loss of a star for that. Haven't had any issues since and I'll likely return if I ever have need for repair not through my insurance.

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    Apple Store - Carlsbad - Apple Watch

    Apple Store - Carlsbad

    2.8(515 reviews)
    3.9 mi
    $$$

    I'm writing to express my sincere gratitude for the exceptional help we received from Eddie at the…read moreApple Store Carlsbad. We came in feeling extremely stressed after my husband clicked on what appeared to be a legitimate email offer, which turned out to be a scam. He had entered his credit card information, and we were deeply concerned that his laptop had been compromised with malware. From the moment we walked in, Eddie greeted us with professionalism and genuine care. He quickly got us onto the Genius Bar waitlist and took the time to listen to our situation without judgment. What truly stood out was his ability to calmly explain how malware works and what risks we might be facing--it immediately put us at ease. Eddie carefully walked us through the process, checked the laptop thoroughly, and shared the appropriate tools to ensure there was no infection. The relief we felt after learning everything was safe is hard to put into words. His kindness, patience, and expertise turned what could have been a very upsetting experience into one where we felt supported and reassured. Eddie is a true asset to Apple, and we are incredibly thankful for his help.

    You do your customers a massive disservice…read more Treat it exactly like a car: 1. I Drop off car/product 2. YOU Fix 3. YOU Call me to come get it. Inefficient and backwards. Hours-long waits instead of just dropping off your product. Apple makes top tier products but their CS and this whole process is an abysmal failure. Jobs rolling in his grave. Very inattentive staff. Sluggish 'check in' process. I loathe coming here. Avoid if you can.

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    Verizon - mobilephones - Updated May 2026

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