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    Verizon

    2.6 (135 reviews)
    Closed 10:00 am - 8:00 pm
    Updated 1 month ago

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    Photo of Leslie S.
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    9 years ago

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    8 months ago

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    Verizon S.

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    5 months ago

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    Verizon S.

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    10 months ago

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    Verizon S.

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    1 year ago

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    Verizon S.

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    2 years ago

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    Verizon S.

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    Photo of Cody M.
    920
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    3 years ago

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    Verizon S.

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    2 years ago

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    3 years ago

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    Verizon S.

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    Photo of L L.
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    3 years ago

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    Verizon S.

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    Photo of Lynn J.
    2038
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    11 years ago

    Helpful 5
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    7 years ago

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    Verizon Customer Service

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    3 years ago

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    6 years ago

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    6 years ago

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    Verizon Customer Service

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    3 years ago

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    Verizon S.

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    4 years ago

    Great stuff nice people!!!!!!!!and it need 85 characters so I'mma type away don't mind me

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    5 years ago

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    18 years ago

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    Photo of Tony S.
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    15 years ago

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    5 years ago

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    5 years ago

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    11 years ago

    Helpful 1
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    Photo of Ash D.
    36
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    8 years ago

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    Verizon Customer Service

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    7 years ago

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    Verizon Customer Service

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    13 years ago

    Helpful 1
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    7 years ago

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    11 years ago

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    6 years ago

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    15 years ago

    Helpful 7
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    6 years ago

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    15 years ago

    Helpful 4
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    14 years ago

    Helpful 3
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    14 years ago

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    7 years ago

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    Verizon Customer Service

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    Photo of D M.
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    18 years ago

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    Photo of Steve A.
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    14 years ago

    Helpful 1
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    15 years ago

    Helpful 1
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    16 years ago

    Helpful 2
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    4 years ago

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    Page 1 of 4

    Ask the Community - Verizon

    Review Highlights - Verizon

    Due to Tyshawn's thinking outside of the box, I was able to save a significant amount of money.

    Mentioned in 2 reviews

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    Verify this business for free

    People searched for Mobile Phones 1,042 times last month within 15 miles of this business.

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    Astound | Arlington

    Astound | Arlington

    (355 reviews)

    Arlington Center

    My install technician was Ivo. He was a very happy soul who came in and got to work immediately. He…read moreexplained what had to be done and had the installation completed within 1.5 hours. We went through the router settings, altered the password to my satisfaction and connected a couple devices to ensure the WIFI was functioning correctly. The premises were left neat; I am very satisfied with Ivo's work. Dan Mackey Framingham

    My response back to Astound:…read more I made over 7 attempts to have by quote fixed to no avail. Astound kept increasing the price from $177 to $208. So happy I am not a customer. I saw their true colors on how they didn't care and they didn't want to fix the issue. Also, ASTOUND kept saying they don't have this information on the quote. I sent their own email to them 3 times with no resolution. I believe all the bad reviews on this and other websites. ASTOUND is merging with another company if you haven't heard. ASTOUND has 3 emails from me so they have the documentation. I asked to speak to a manager and they said 24 to 48 hours wait. I have notified the Better Business Bureau as well as the Secretary of State Office in Massachusetts with complaints about their deceptive sales practices and fraud. This is the response I received from Astound. Hi, Ann! Thank you for taking the time to share your experience with Astound. We strive to provide transparent and accurate information to all our customers at all times. We take your feedback seriously and are committed to addressing these issues internally to prevent similar situations in the future. If you have any further details or documentation you'd like to share, please feel free to send us a private message. I'm sure we can get you set up with a package that is the right fit. Thank you again for reaching out, and for your interest in Astound. -Jackie Review of ASTOUND Astound engages in deceptive advertising. I was quoted one price and called to get it corrected and they didn't honor the price. I was quoted a price of $177 and when I called customer service they said price was $208. in addition, they didn't believe me as the customer even though I have a receipt of the amount. Customer Service said we see $0 dollars in our system since you haven't received your bill. How can Astound expect people to accept a service without a quote. I was quoted 4 free cable boxes and remotes and that wasn't honored. Overall, the worst experience ever and happy I am not going to be a customer. Clearly, they don't care about the customer and don't know how to provide sales quotes. Don't believe their sales since they will charge you a separate price. Be aware, you are not locked in for 5 years on the price. That is only internet, so be prepared for large increases. DONT TRUST ASTOUND SALES OR CUSTOMER SERVICE. THEY LIE ABOUT PRICING AND SERVICES.

    Xfinity - Beautifully designed store

    Xfinity

    (28 reviews)

    Allston/Brighton

    Had to come in to the xfinity store because all the equipment for my online order was not shipped…read more The first representative I spoke to (Matt?) was extremely unhelpful and dismissive. His colleague Jimmy however, redeemed the store and the people who work there. He listened and was kind and resolved my issue with grace. I highly recommend working with him.

    **1 Star -- Absolutely the Worst Customer Service I've Ever Experienced**…read more I'm currently in the middle of an incredibly frustrating experience with Xfinity and felt compelled to share. A landscaper accidentally cut my cable line -- which wasn't even buried properly by Xfinity in the first place -- and now I have no internet. You'd think reporting something like that would be simple. Nope. There is **no** way to reach a live person by phone. The app and online support only connect you to a virtual assistant that has no option for reporting a cut wire. It just keeps sending you in circles about troubleshooting your modem, which is useless if your actual line is severed. I ended up having to report it under "tripping hazard" just to try to get someone to acknowledge the issue. Ridiculous. I've now spent over **two hours** trying to get help -- no luck. No live chat, no person to talk to, and I'm still waiting on a promised text "confirming" my issue has been received. All I want is for someone to schedule a tech to come fix a physical cable that was cut because it wasn't buried properly. If you value your time, your sanity, or actual human support, stay far away from Xfinity. This has been nothing short of a nightmare.

    Verizon - mobilephones - Updated May 2026

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