Have no such experience as a Verizon customer except through we hat appears to be subsidiaries of Verizon ( the Verizon logo is in the "about this phone" section of settings).
The unprofessional individuals representing to themselves as customer support workers for Verizon, straight talk wireless and simple mobile wireless tried to misrepresent when the actual facts were on the screen of my receiving the same amount of gigabytes for a third of what I had paid to refill my service...
Requesting they just look at my accounts, as I've been a customer several times..
And they continued to attempt to play an individual out of pocket, as if there is NO responsible entity or monitoring system available to check or curtail such behavior _
In the guise of customer service..
Again, only reason this is under the Verizon logo has nothing to do with any individual interaction at any Verizon store or staff_ has specifically to do with previous two companies named( straight talk and simple mobile) and the adjoining factor of Verizon in or on my phone possibly as it's manufacturer. read more