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    Express Store, Verizon Wireless Authorized Retailer

    3.3 (26 reviews)
    Closed 12:00 pm - 6:00 PM

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    8 years ago

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    1 year ago

    Do not go to this store they are only interested in sales once you sign the contract you stuck

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    6 years ago

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    Monty B.

    Thanks for the kind feedback Kim!

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    6 years ago

    Employees handling customers phones not sanitizing or wearing gloves. Totally unacceptable!!!!

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    6 years ago

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    Review Highlights - Express Store, Verizon Wireless Authorized Retailer

    So polite and a great experience - thanks again Kelvin, a.

    Mentioned in 2 reviews

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    Verify this business for free

    People searched for Mobile Phones 3,992 times last month within 15 miles of this business.

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    AT&T Store

    AT&T Store

    1.8(10 reviews)
    2.1 mi

    Right from when I walked in this store it was a positive experience. The rep John greeted me and…read morewas very professional. He set me up with a service transfer with the same number from my old provider and was able to get me the same iPhone 7 that I had previously had. He also hooked it up with this awesome cleaning tech spray. I was out of there within an hour and the process was very pain free and service professional.

    As a first responder, I trusted AT&T's "first responder discount" program and expected honesty and…read moretransparency when discussing my options. Unfortunately, my experience at the Lyndhurst location was extremely disappointing and misleading. I walked into the store expressing concerns about my phone battery and explained that I was not financially ready for a major promotion or expensive upgrade. I was told that instead of paying close to $250 toward upgrading my current phone, I could simply open another line and only pay the taxes upfront. What was never properly explained to me was that I would now be responsible for paying for an entirely separate line every single month. Now I'm stuck with a bill close to $300 for a line I'm not even using. Had the manager clearly explained that adding a line would significantly increase my monthly bill, I would have NEVER agreed to it. I would have rather paid toward a simple upgrade instead of being locked into additional monthly charges. What upsets me the most is the lack of communication and transparency. I initially gave this manager a positive review because I thought he was professional and genuinely helping me, but this situation has turned into a complete mess. I contacted AT&T customer service and was basically told there wasn't much they could do. I would appreciate the opportunity to speak with someone higher up regarding this issue because this experience feels extremely misleading. Customers especially first responders deserve honesty, respect, and full explanations before being signed up for additional services and charges. Shame on the management at the Lyndhurst location for handling things this way.

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    Express Store, Verizon Wireless Authorized Retailer - mobilephones - Updated May 2026

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