This location is super nice! It gets a little busy sometimes but the employees always move the line…read morealong quickly and make it a point to address everyone before asking them to wait for a few moments. They've been helping me with my plan for three or four years now, and they're usually nice when I ask them about something super complicated lol. Even if they don't know the answer right away, they always make their best efforts to put me in contact with an expert. I appreciate their help!

No help from the web site, waited 1 hour on the customer service line. No answer. I knew when…read moreSprint merged with T Mobile the quality would tank

I went here because it's a local store and the online reviews are great and I'm not disappointed…read more My Lenovo gaming laptop had one key that wasn't working and I really didn't want to have to replace the whole expensive keyboard. They took it and troubleshooted and fixed it without charging me. They also seem very friendly and knowledgeable. I'll definitely come here for any other electronic needs in the future!

LIFESAVERS!! Broke my friend's iPhone 16 pro camera lens and they were able to fix it for a SUPER…read moreAFFORDABLE PRICE!

PROS: This is a nice size Verizon store with a good size inventory, the place was clean, well…read morepriced, a good amount of parking, and knowledgeable staff. CONS: One staff member who greeted me by the door was a bit snippy towards us. Seemed like he didn't want to be there OVERALL: I would definitely come back here if I knew exactly what I was looking for, but I wouldn't rely on the staff to educate me on something cause I don't know who else has a snippy attitude

Went to the Verizon store in Paramus on Tuesday at 2pm.The manager made no real effort to help me…read moreresolve the issue. HIS response seemed focused only on policies and procedures rather than understanding what I was going through or looking for a reasonable solution. I understand that policies are important, but I believe people should still be treated with empathy, understanding, and respect. I was a Verizon customer for over 30 years, recently switched. now i know why i did

SCAM ARTISTS!!! Illegally and against company protocol (I was told by corporate) collected my…read morepersonal information, instead of processing my application right then, they told me 3-5 days for approval? They never contacted me, I had to track the one employee who improperly and (allegedly has) illegally kept my information saying it was "erased from the system?? In the interim I had IDENTITY THEFT! MetroTmobile Corporate is currently investigating this shady operation, I'm leaving it at that for now. AVOID AT ALL COSTS!

My review of Metro by TMobile at 217 Main St in Hackensack is not good. They gave me two receipts…read morewith different amounts. They over charged me for a second phone on my account and then the girl would not return anything. The phone number they were going to give me belongs to someone, so it would not work, they had trouble trying to fix it.The worker there was very rude and raising her voice and when she was asked a question she answered you have to wait rudely. So after three visits and five hours in that store and the police being called. I got the refund, they do not follow their store policy. I WILL NEVER GO THERE AGAIN. Thumbs down on their customer service.

Excellent customer service and repairs done to get the laptop up and running…read more I will recommend Zen micro tech for there candid communication and excellent service.

They are scammers. My labtop was never fixed. I had battery issues after originally bringing it…read morethere for water damage where I was charged $260. They fixed the water damage now my labtop doesn't charge. They kept my battery charger & never returned it with my labtop. I bought my labtop back the next day because it never charged; I bought it back there to get fixed and they kept it for 2months. I got it back yesterday and they said they found my original charger after keeping it. Ironically Raj the worker said yesterday was his last day. Red Flag! My labtop worked for an hour after I picked it up; it never charged again. Beware!

Great service Had my…read moreiPhone 13 Pro Max microphone/lightning port changed/repaired in a timely matter (about an hr); offered to order the oem part (for this repair) but I was more than ok using the aftermarket part for this repair. Informed me that previous repair guy forgot to place certain screws and was nice enough to place new screws without asking . Very good pricing Drove from Passaic county to this location and will do it again if my phone needs another repair (knock on wood).

I stopped by iFix CP to get my camera lens repaired, and I couldn't be more impressed. The…read moretechnician was friendly, professional, and immediately knew what needed to be done. What really blew me away was the speed--my lens was fixed in less than 10 minutes! The whole process was smooth, no upselling or unnecessary hassle, just straightforward service. The repair quality was excellent, and my camera is working perfectly again. If you're looking for quick, reliable, and efficient tech repair, iFix CP is the place to go. Highly recommend for anyone who values both their time and their gear!

No one does service like this anymore. Walked in 40 minutes before close with a destroyed XS MAX…read morescreen, not hopeful that it would be fixed the same day. Fifteen minutes later I walked out with a brand new screen (for half of UbreakIfix's price) and a new case for Amazon prices. Thanks guys!

Great technical support for a reasonable price. I highly recommend the fix for all your device…read morerepair needs, or accessories from their on-site warehouse.

Fixed my phones at very reasonable prices. The screens look and feel new. Repairs are fast, within…read more30 minutes, and he is easy to do business with. I have had 2 phones fixed by him. 4 stars because sometimes he's not at his booth when I drop by. I had to stop by an extra time because of this. Would have been 2 times but I went to eat nearby and he was back when I was finished. Easy solution is just to give a call before you head over. Lesson learned.

The absolute worst service. This guy Shiv was completely rude and started cursing when i asked him…read morea question about my phone. He said he could fix my phone and didn't now he denies any part in breaking my phone. I only had a cracked screen before i brought it to shiv but now the phone won't even turn on. Stay Away from this Shady place !!!!!!! Do yourself a favour and go to a pro.

I was having trouble with my phone I suspected I contracted a virus I went to your care center in…read moreMaywood N.J. Your associates there Jadira and Nelson were very pleasant and knowledgeable they performed a reset and removed and eliminated the virus They should be commended for there work ethics... Thank-You---

Why is this the only authorized service center in the tri state area? Samsung is a very popular…read moreelectronic brand so one would think they'd have more locations like their competitors. I walked in without an appointment and didn't have to wait long before I was seen. There is no phone service for this location if calling. You'll have to text a number or leave a message to get to anyone. Samsung voids manufacturer warranty even if there's the tiniest blemish on a device. I don't think I'd purchase another device of theirs knowing that. I spoke with two associates and found the second to be very approachable and pleasant. The technician fixed the issue same day (of course with a payment). They even managed to finish before the stated pickup time. The store is tidy and it was almost empty when I arrived. However, it can get busy at certain times. There is even a small area of the store for kids.