1. PC Richard & Son, Verizon Wireless Premium Retailer

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Paramus, NJ

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PC Richard & Son, Verizon Wireless Premium Retailer

3.6 (8 reviews)
Open • 9:00 am - 9:00 pm

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5 years ago

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5 years ago

Called with a problem and spoke to Miguel who offered to fix the issue immediately even though he was not my salesman. Perfect gentlemen.

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Micro Center

Micro Center

2.7(235 reviews)
4.0 mi
•$$

Micro Center has everything imaginable. More than Best Buy, which also concentrates more on…read moreconsumer electronics in general. The repair centers at both places are just as good. Micro Center has parts I cannot get elsewhere, such as an RJ-45 to USB adaptor. I tell my computer clients to go there. I do LAN systems. I also teach CompTIA courses.

I rarely leave negative reviews, but my experience with Micro Center in Paterson, NJ, has been…read moreincredibly frustrating and disappointing. On August 15, I visited Micro Center because my Lenovo laptop was having issues powering on. I went there specifically because I needed professional assistance. Instead of recommending a diagnostic service, an employee instructed me to purchase a replacement battery from a third party and bring it back for installation. Trusting their expertise, I followed those instructions. After spending my own money and waiting for the part, I returned to have it installed, only to discover that the laptop still wasn't functioning properly. I was then informed that I needed a different battery costing approximately $230. My biggest frustration is that proper diagnostics were never recommended during my initial visit. Had the situation been handled differently from the beginning, I could have avoided wasting so much time and money. After explaining my concerns, a service supervisor named James offered to reduce the replacement battery's price by $100. I appreciated this gesture and felt we were finally reaching a reasonable resolution. However, I later received a phone call informing me that the service manager had overridden the discount and that I would have to pay the full price. What truly crossed the line was being told to "kick rocks" and take my business elsewhere if I wasn't satisfied. I was shocked by how disrespectfully the situation was handled. No customer seeking help should be spoken to that way. After nearly two months of dealing with this issue, I've spent money unnecessarily, made multiple trips, and still don't have a properly functioning laptop. I wasn't asking for special treatment. I simply wanted the business to acknowledge what happened and offer a fair solution. I've decided to take my laptop elsewhere rather than continue doing business with a company that handled my concerns this way. I strongly recommend that anyone considering Micro Center's repair services ask for a complete diagnostic assessment and written confirmation of recommended repairs before purchasing any parts. Unfortunately, this experience has completely changed my opinion of Micro Center, and I cannot recommend their service department based on how I was treated.

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Micro Center
Micro Center
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Best Buy Bergen Town Center

Best Buy Bergen Town Center

2.3(189 reviews)
2.2 mi
•$$

Went to this BB on a Friday evening to purchase an Apple watch Ultra 2. I made sure it's in stock…read moreby checking availability from BB website. In the Apple section of the store, I requested an associate to get me the item. He came back after 5 minutes with product when we both realized it was the large size. I needed the S/M size that wasn't available in the store. The associate convinced me to order the watch from the store. He did a price match with Amazon to lower the price of the watch by $25. It also included one year of Best Buy Plus membership, a value of $49. It turned to be an excellent deal ordering the watch from the store. I was really happy with the service and value I received during my visit.

Best Buy is a chain retailer with a large selection of brand-name electronics, computers,…read moreappliances & many more top quality products. we can transform your living space with the latest smart home technology, HDTVs, computers and gaming consoles from your favorite brands. Best Buy can walk you through updating your appliances with cutting-edge refrigerators, ovens, washers and dryers. And we can help you make the most of your active lifestyle with our huge selection of health and wellness gear. You can also rely on the Best Buy Bergen Town Center team to keep your devices running smoothly with the full range of Geek Squad® services , including installation, delivery, set up, protection, repair and support. To ensure you can get the assistance you need, you can schedule a service with Geek Squad® for a time and date that fits your busy lifestyle. Or come in and visit us at 2400 Bergen Town Ctr in Paramus, NJ, so we can help you find and navigate the perfect new camera, cell phone, TV , video games and more. Can't make it to the Best Buy Bergen Town Center? Don't worry; visit our virtual store where you can live chat, voice call or video call with product experts who can help you compare items, check out, or even show you a product demo. You can also shop popular categories online or Discover & Learn with our detailed Shopping Guides, in-depth How-To guides and helpful Tips and Ideas. Learn how to live more sustainably, discover the latest must-have electronics and explore what best fits your lifestyle, home, workspace and everything in between.

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Best Buy Bergen Town Center - Cool gadget for gaming

Cool gadget for gaming

Best Buy Bergen Town Center
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BJ's Wholesale Club

BJ's Wholesale Club

2.5(66 reviews)
1.6 mi
•$$

Review for Annalee B…read more I had such a great experience with Annalee at b j's in paramas, my in store order wouldn't go through. So I had to place the order online, and it kept telling me I had to pick it up tomorrow Annalee while such a sweetheart and went above and beyond. To help me get my order that night. She was so kind, patient and understanding. She truly made a frustrating situation so much easier thank you Annalee for being so wonderful and helpful! You deserve to be recognized

Twice, not once, but twice BJ's has delivered to my home incomplete orders. The first time, in…read moreJune, the Door Dash driver was at fault. She was prepared to 'take' or not deliver several items. Not until I asked for the receipt, she did not have, I started to call the store, she suddenly popped her trunk and there were my items. Tonight! An order for 34 items was placed. 21 delivered. My order receipt does not indicate any unavailable items. At 9:54pm, 6 min before closing, I called the store. The phone rang endlessly. Yes, I realize it was 6 min before closing, YET I only wanted to alert them in a timely manner and call them in the morning. My next attempt to recover my order was to call Door Dash. He told me BJS forgot to give him the order. So EITHER BJs is not checking what is being loaded, Door Dash is stealing items or no one cares. BJ's outsources Door Dash. There is a horrible disconnect between the driver pick up, loading and delivery NOT at all seamless at all. This is not the first time items were overlooked, forgotten etc. Do not use their delivery service. I will emphasize again, HORRIBLE.

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BJ's Wholesale Club
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AAM Audio Video - The AAM Family!

AAM Audio Video

5.0(3 reviews)
4.1 mi
•$

Excellent operation! I did not know how to use a specific lens with my Canon T5 and the owner…read morehelped me set up everything HIMSELF! I got great value in being able to learn how to use the lens while still getting a good price. The store is organized and the employees are very sweet. Support your local businesses!

Sooooo, I bought a canon eos 70d on craigslist and had no idea what was what because I've never had…read morea dslr camera before. I bought the body only with no accessories and was unclear of where to start to look for buying things for my camera. I found this gem by accident, as soon as I walked in I felt taken care of because Mounir Matar, the owner helped me setup everything and provided me with free knowledge. I was so thankful for this beautiful person. You have no idea how lost I was walking in, I was pretty much a deer in headlights. I ended up buying my tripod( great sturdy vanguard tripod for dslr cameras), usb cord, battery, canon bag, sd card,lens caps, body caps and an extra battery. Usuall I'm very particular and picky when I buy from places and like to compare and contrast prices. But I swear Mounir could sell me air and I would buy it. Great guy, very patient, very attentive, helped me setup my camera and change settings, also showed me how to mount my camera to the tripod. I can't say enough positive things. I feel so happy right now because I feel more educated about my camera

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PC Richard & Son, Verizon Wireless Premium Retailer - mobilephones - Updated October 2026

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