PROS: this place was absolutely amazing! They have vintage and brand new cameras, inventory is plentiful, and the layout is organized. They're knowledgeable in how all types of cameras work and all the staff are friendly. CONS: street parking only and it's scarce OVERALL: I highly recommend coming to this camera shop. It's one of the last shops of its type around, and I feel like they'll take better care of you than the franchise stores read more

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Nick Volk "Saved the Day" ! Having a special gift for our Grandsons, I also wanted to share a history of the gift. A letter with a picture of their Great Grandfather they never met.. I brought my iPad and the finished letter with the picture as the header into the store. While after many attempts to send it to Bergen County Camera so they could process it Keli and Nick after at least 45 minutes were successful.. I couldn't have been more Thankful! LW read more

IT'S PERSONAL AT BCC For beginners, consumers, hobbyists, high-end consumers and pros, what makes Bergen County Camera great is the people. They have the gear and the staff to answer questions when you buy and to support you long after initial purchase. I've been a customer for 20 years and through numerous cameras, lenses and accessories. Ellis read more

I always read the 1star reviews before I go any where. I still go to place of business whether it be Camera shop or restaurant just for experience to see if such a low store was warranted. Visited Bergen Camera in NJ, there wasn't many 1star however let me say the reviews I read were totally off base. I had an amazing time there. The staff was very helpful taking the time to address all my camera needs. They saved me money and gave me great service. That's hard to find. Bravo Bergen Camera! read more

I have dealt with Bergen County Camera for over 20 years. They give old fashioned, caring, personal service; they have great inventory. They are gracious and helpful. read more

I have been a customer here for, not years, but decades. Tom and Bob, co owners, have always treated me like family. They sell pro quality goods and will spend the time make sure you understand your purchases. You rarely see that these days. I used to teach photography and met one of my former students there. Surprised that he was now an adult and full time professional. He wouldn't shop anywhere else because service, smart staff who can recommend solutions and still provide prices that match online sites. They sell Leica too, a great German brand and I have several from them on the shelf. Honest, professional, high touch service and good prices. read more

I am not sure why everyone raves about this place. I have been twice to have old photos scanned. The first time, they never communicated with me that the project was complete. When I called and then went to the store, they had trouble finding my order. About a year later, I brought an old album in to have the photos scanned. I heard nothing for two weeks. I called and was told I would get a call back. I did not and had to call again only to be told that they could scan the book as is for $360 or I could take the photos out and have them scan it for less. Why could no one tell me that at the shop? I do not live near Westwood. It is a thirty minute drive for me. They need to employ people who can help you in the moment so you do not waste your time. read more

My daughter and I went in thinking we needed to buy a new camera before her study abroad trip but thanks to Matt, the problem was diagnosed and resolved in a matter of minutes. The laptop couldn't read photos from the camera but Matt quickly suggested an SD card reader which solved the problem. He was amazing and the cost to get it resolved was reasonable. This is definitely the place to go - no big box store could have solved this problem. Thank you Matt and Bergen County Camera!!! read more

Talked to Steve Burns over the phone to ask questions on repairs. Stopped in today and dropped off my camera. In the mean time I browsed the used lenses and got a great deal. Steve was super helpful, informative and knowledgeable. He even sold me a nice UV filter that fit the lens. Awesome customer service and super friendly. I wish I went there sooner. Can't wait to get my other camera back. If I can I'll enter another review for that! read more

Bergen County Camera - Steve at BCC - Photography Stores & Services Near Me - Westwood, New Jersey

Almost impossible to find a good place to get passport photos now. Googled and found this place and having lived local for years, wish I'd found it sooner. Great professional service and will be using this store for other needs such as video transcribing and photographic printing. Very friendly and highly knowledgeable. read more

I had the best experience today at Bergen county camera. I went in with a camera that I was unable to operate. The most personable gentleman named Alan was able to work with me and help me work through my camera issue I highly recommend shopping at the store and supporting this local business. Great service, great product & all around good people. read more

Good knowledge people. They took the time and let look at a few lens and cameras. Ended up getting a Nikon 200 to 500mm.

I visited here for the first time last weekend. The store is very organized and aesthetically pleasing. I came in to see the Fuji X100VI in person to gauge if it was something I would want for personal shooting. The staff was really friendly and patient as I tried to fiddle with Fuji's menu & settings. As I was getting ready to leave I wandered by the used Canon case and found a lens that I need for my business at a great price! They also seem to do framing, sell film, process film, sell the chemicals for that and even have a bunch of phonebooks for sale. Very cool store for anyone that has a passion for photography! read more

I thought I posted this last week. However, I will do it again. Bergen County Camera has the most incredible staff on the planet. Professional, courteous, patient and highly educated. Harold set up my Nikon Z8 explaining everything step-by-step. This gentleman took his time and went over every detail of the camera. This was the only waiting list I was on for the Nikon Z8, And upon picking up the camera, I was also gifted with a Nikon, Z8 hat and T-shirt. If you are a fan of BH in the city, I think it's time to reset your parameters and make Bergen County Camera your go to for all of your photography needs. read more

Have been here numerous times. Customer service and knowledgeable staff is why I return. Excellent rental rates and sales on used equipment as well. read more

Bergen County Camera in Westwood, NJ is one of my all-time favorite camera stores to buy from. While the store is in Westwood, Bergen County, NJ and I live in Morris County, I have no problem making the trek from where I live to this store when I need a lens, a tripod head, a tripod or just about anything related to photography. While nowhere near as large and well stocked as some of their competition in both NJ and NYC, they still have a pretty good inventory on hand and when they don't, they will gladly order whatever you need. Their prices are fair and reasonable, and they also have a well-stocked pre-owned department. On their website, they keep their listing of pre-owned gear updated on an almost daily basis. I've found this very useful when I seek to purchase used by checking the list then calling the store and asking them to hold aside an item and that I am on my way to view it. Another really nice aspect of this store is that it's run by two brothers, Tom and Bob Gramegna. The rest of their staff is extremely knowledgeable, friendly and helpful and, will spend whatever time you need to explain product features, how to assemble tripods and gimbal heads (as Alan Schwab recently did for me) and make recommendations for cameras and lenses after they inquire as to what you plan to photograph, where and so on. If you want to deal with a true "old-fashioned" family run business that puts the customer first, foremost and always, look to the folks at Bergen County Camera. You'll be glad you did. read more

Cannot recommend this place enough. Best customer service I have received in a long time! I stopped in with intentions of looking for a new camera and was blown away at the time and attention that Harold spent with me. He spent and hour and half walking me through the best options that were specific to my needs! Very happy with my purchase and so pleased with the customer service. read more

Service, service, service is what makes Bergen County Camera so different. Everybody there is knowledgable on all of the products I will assume because they have all worked there for many years. Honest answers, never pressuring (what a relief) and can fix most problems on the spot. Abby is wonderful with her photoshop talents which we all need when we have important events. Thanks to the entire staff for their attention and professionalism. read more

The old Bait and Switch.............I'll post the whole conversation and you tell me who is wrong. jeremy@bergencountycamera.com Thu, Jan 3, 10:28 AM (1 day ago) to me Hello Michael, Thanks for your recent email regarding price matching. Unfortunately we can not price match to that ebay seller because it does not come with a authentic Canon USA Warranty. It comes with the seller's warranty. Which means you would be buying a grey market piece from them. Which if anything goes wrong you cannot get it fixed by canon. Ours is $1099.99 and comes with a Canon USA Warranty. All my best, Jeremy Ronin . Thu, Jan 3, 3:29 PM (23 hours ago) How much with the tax ? I live in River Edge and can pick it up tomorrow ? We are talking about the " Canon - EF 70-200mm f/4.0 L IS II USM Optical Telephoto Zoom jeremy@bergencountycamera.com Thu, Jan 3, 3:54 PM (22 hours ago) Correct, It would be around $1180.00 Ronin . Thu, Jan 3, 4:35 PM (22 hours ago) Do you have one there ? I'll come by tomorrow after 2 jeremy@bergencountycamera.com 9:59 AM (4 hours ago) Hi Mike, Yes i have one left. I will have it on hold for you. Just please ask for Jeremy when you come in. All my best, Jeremy Ronin . 11:35 AM (3 hours ago) to jeremy@bergencountycamera.com I will Ill be there about 2 Thank you But when I drove all the way over there from work. I get " Oh I'm sorry, I thought you meant the first Gen lens. This one is $1299 ! " So much for shopping local ! ...If I wanted to feel screwed I could have just went to B&H. read more

Extremely knowledgeable staff. Private instruction available. They have a great selection of used cameras, photography books and photos by accomplished photographers. read more

For me, it doesn't get any better than Bergen County Camera. You'll usually pay close to full retail price for most things, but the service and support they provide more than makes up for it. The store itself is well laid out, with sections for studio gear, darkroom supplies, tripods, digital accessories, bags, film, etc. The center of the store is where the action really is, the cameras. They have a great selection of new equipment for all levels of photographers. I love staring at the Leica cameras. Make sure you check out their long list of used equipment. It is full of great gear. The staff is what makes the store for me. Most of them are seasoned photographers, so their advice comes from experience. Want to check out the latest lens? They'll throw it on a camera body and let you try it out. I love having the chance to handle a product before I actually buy it. Meet the staff and you'll be happy you walked in their door. read more

Bergen County Camera - Photography Stores & Services Near Me - Westwood, New Jersey

Gorgeous shop with very helpful, friendly, knowledgable staff! We looked at a lens and then compared prices online. .... Comparable with everyone else. read more

To put it simply: I love BCC! The entire staff (especially Bob, Jeremy, Steve, Alan and Harold!) is super knowledgable and friendly -- I always leave inspired! The quality of the new and used cameras (as well as other photography equipment) they sell are phenomenal, I've never had a bad experience with my purchases. You can also experiment with different cameras by renting 'em out for an affordable price! They also host various events and classes usually for free of charge...I mean, c'mon, who doesn't love $Free.99?! I recently attended an event for The Rolling Stone Magazine's legendary photographer, Baron Wolman, and even got to chat with him about his favorite shoots (it was obv Jimi Hendrix and Led Zeppelin!) They have a bunch of holiday sales going on. Go and see for yourselves :) read more

My first and gem of an experience with Bergen County Camera will surely not be my last! Worked with Bob on a milestone camera purchase and his passion, trustworthiness and genuine and honest care for what he does is only surpassed by his commitment to his clientele and efforts to make them a happy customer. He cared not just for selling his product but also for my experience, and his genuine and warm personality felt like I was doing business with a friend I've known for years. A refreshing attitude in today's world! Given that he's been in business for longer than I've been alive, his knowledge and enthusiasm for what he sells is evident and shines through. While I only worked with Bob, under his leadership I can only imagine how the entire team looks after their customers. BCC has surely earned my future business. read more

Been here in the past and recently for camera and lens purchases. They spend the time with you so you get the right camera without pressure. If you don't know how to use it afterwards come back and they will help you. Would not buy a camera anywhere else. They have all the latest camera/lenses at competitive prices. Best place for camera equipment read more

Tom and his brother own a top-notch shop. The most knowledgeable and friendly staff you'll encounter....people who really love sharing their passion and expertise with people of all levels. Also love the inclusion of a gallery (Gallery 270) within the store. Check out Michael Massaia's work! read more

This place is as good as it gets. They were closing the shop when I entered but gladly decided to engage me. I told Bob (Bob Gramegna) that there was a problem with my cameras exposure and he checked it out for me immediately. He took a couple of pictures and told me that the problem was with my bracket settings. He changed the bracket settings and tuned a bunch of other settings while explaining me why he was doing these. He cleaned the camera, the lens and the sensor before giving the camera back to me that it was good to go. When I asked him, what I owe for the service he said 'Your unwavering loyalty' and charged me nothing. Seriously, who charges nothing for anything these days. I am through my days buying camera related stuff on amazon. Bob, you got my unwavering loyalty. Yay!!! PS: I am brown (India) and they treated me like family. I dont understand one reviewer calling them racist. read more

The Bergen County equivalent of B&H Photo. It's a local store in a small town, so brace yourself if you've never been to my neck of the woods--its beautiful! Anyway, they have everything. They sell old to new SLR's and digital cameras. They have your tripods, your studio needs, your darkroom chemicals, photograph albums to put all your work in, frames, areas where people can stick in their memory drives into a computer to order/print pictures from their digital cam, etc.. They also sell the paper, spot solution and REALLY good spot brushes (which are hard to find at Pearl Paint); just about everything. Service here is fantastic. Most all of them have a very solid background in photography, so if you are there you know you aren't being spoon fed bullsh*t. They are extremely helpful and will give you as much information as you need. They will also never push you to purchase. They'll give you their opinion and options available, and are just as happy if you don't decide on anything than if you make a purchase. And on top of all this, they also sell a wide range of film for an amateur like myself to experiment with. While BCC does send most of their customers film to Kodak, they also give you an option of having film developed at their own lab. You can pick the type of paper and size you want to optimize the quality of your picture, and if you aren't satisfied they'll reprint them at no additional cost. Students recieve a 20% discount, and if you are in their database they'll send you a little card with holiday discounts :) BCC. click click! :) read more

Service is something that was lost a few years back when everything electronic became disposable. Walking into BCC you feel like everyone in the store is generally concerned about your camera buying experience. It's kinda weird but i miss that $hit. Most stores i walk into you have to stalk a sales person or stand on some line. Two other things that make this place great are, everyone in the place is an expert or they'll ask one and they have the same prices as B&H!!!! yes i just said that same prices picked up a fujifilm X10 love it read more

Best customer service ever! They are such great people. I feel the warm presence of the staff the minute I walk through the door. Their friendly attitude and camera store reminds me of the customer service I used to receive when I lived in Orlando, FL. They are real and they don't price match other competitors but they do ship with no tax to my home in Brooklyn. Dan was super friendly and chatted with me a while about photography and my love for these super sharp lenses I was was purchasing. I am very happy and glad they are so close and only a short drive over the GW bridge to get to them. I will never shop from B&H or Adorama again because they do not care about their customers like Bergen CC Does! read more

Came here to make my first DSLR purchase and couldn't be happier. At first DH wanted to order on Amazon, then I suggested this store and he wanted to go by himself since it was supposed to be a gift but I persuaded him to let me go since I was going to be the primary user and thought I should receive advice first hand. They close pretty early all week but on Thursday they are open until 9pm. We worked with a guy named Chris and he was very helpful and thorough. He spent over an hour with us helping us decide between makes, picking out bags, and other accessories. He didn't push anything, made suggestions for later, and even offered that we come back after we take some pics so he can look at them and give tips. Also, they offer photography classes, photoshop classes, and trips for you to go on to test out your skills. I know I'll be returning when I want to add a lens or 2. You would have to go to their website but I know there is another location also in Jersey. read more

After many years of wanting to get into photography, my husband took me to Bergen Co. Camera, which is about an hour away from our home. I had no idea what to ask for or what I was looking for, I was greeted and assisted by Tom. He spent almost 3 hours explaining everything; mirrorless cameras, which batteries are better, memory cards, lenses, lens covers...basically everything that goes into using a camera. They even offer classes on how to use your camera, everything a beginner should need to know. I highly recommend that anyone looking for cameras or equipment venture to this gem. I will only purchase camera equipment from Bergen Co. Camera and I am a forever customer. Worth the trip! read more

Just purchase a Lumix G9 with the 12 to 70mm Leica zoom. Very happy with the sales staff. they explained all the various functions and helped configure the camera to my requirements. Keep up the good work! Best Pheroze A. Madon read more

I stopped by earlier this week to consult with them regarding my SLR camera. Unfortunately, I had a bad experience with the help I received. The phone call I made before I stopped in however, was very kind and helpful. The gentleman who helped me appeared to be having a bad day or just prejudged me before I got to the sales desk. Very cool demeanor, it was not a 'happy' exchange. He seemed to know what he was talking about which was reassuring but with a kind of 'who-uses-manual-slr-cameras-anymore' smugness. I can certainly understand what retail does to a person (don't we all have a retail work story?) and I've responded the same way to customers before. It's understandable but just stinks to be one of the negative experiences at a highly regarded camera retailer. read more

Amazing old fashion customer service. Alan was patient and thoroughly knowledgeable. I highly recommend Bergen County Camera Jeff K read more

Very helpful staff, takes their time to go over questions and answers. Carries Canon, Nikon, Leica and Sony. Tons of useful products and will be happy to return for prints and camera equipment purchases. Appreciate the help from Steve. read more

When I first went to Bergen County Camera I was shocked! Shocked at the way Bob Gramegna made me feel so comfortable, I am by nature shy. Bob spent and hour of his time on someone who may or may not buy any of his merchandise but he showed his love of photography. This caused me to not only come back to buy my first digital camera but been coming back to every time I need or want new camera merchandise, even if it is list price. Bob and the rest of the staff there have spent time to answer any questions I have, show me any merchandise I was interested in, and yes even talked me out of buying things I really didn't need. read more

Best camera store I've ever been to. It's huge, with a wide selection of everything from antique camera, digital cameras. "film cameras", automatics, photography books, supplies, printer paper, photo albums and portfolios, binoculars, telescopes,printers, etc. The staff is pretty much all photographers and they are very thorough when it comes to explaining to you how different cameras operate. The store itself is gorgeous with it's hardwood floors, track lighting, impeccable cleanliness, etc. I've been going to this store for years for anything camera related. They are flawless in my opinion and I always HIGHLY recommend them. read more

Going on a trip to Antarctica and wanted to get my camera Ready. Alan took AMAZING care of me. He helped clean my camera, lenses, view finder, checked my sensor. Outfitted me with the proper filters, extra battery, Cards, .... Alan was sooo knowledgeable of everything relating to photography. He then went through every setting on the camera explaining what it is for and how it would help in Antarctica. Awesome experience. read more

To get film developed go anywhere else. Avoid here. Not only did it take me three months to get a refund (will tell story below) My prints take too long. Always take a very varied time to comeback (anytimefrom 7 days to THREE weeks?). Poor quality. No accountability. Prices are WAY too high. Overall bad. And, customer service is so very poor. ~ So, June I dropped off a disposable fujifilm. The woman told me it was 27$ dollars to get it developed. 27??? For 1 camera! Pictures on a CD? So. I asked again. She got ANGRY and said it was 27$. After an awkward moment because I had no idea why she was yelling and I knew it didn't cost 27$ as I've dropped off many disposables there, I said I came all this way I just paid and left. When I came to pick it up (took way too long, about 17 days although they say it's 1-2 weeks) She hid behind the counter and wouldn't make eye contact with me. And the other boy behind the counter said I had a refund to be issued. So- it wasn't 27$, she was wrong, and yelled at me for no reason. She never apologized and every time I've gone in their since she's avoided me. Anyway, boy behind the counter said he couldn't issue me a refund, he didn't know how or something? Took me 2 months to build up the courage and demand my refund. I have not and never will step foot in here again. Anyway. Go anywhere else. recently they've encouraged customers to leave them yelp reviews. I hope reading this and other reviews moves them toward WAY better customer service, they lost me as a customer despite me going there loyally for years due to such poor treatment. read more