Switched from optimum to planet networks and it's been nothing but great service. Blazing fast…read moreInternet and the few times I've had issues I call up and get a human almost immediately. Optimum destroyed service electric.

I switched as soon as Planet was available after one too many issues and price increases from…read moreOptimum over 17 years. The install was a breeze and the techs were top notch going over every detail of my setup. When I didn't want to use their equipment he said that's ok but he also left me the router they supply, it was labeled where I would need to make connections and then he wrote his name and number on the box in case I needed to switch it quickly. When my router went out late one night, instead of scheduling an appointment and waiting they connected me up in a few minutes. When a part of my system failed (POE) and I talked with tech support they decided they needed to dispatch a tech. It took longer than I had excepted and hoped so when I called back to get an ETA the Support Manager located the part I was waiting on and personally drove it to my home. This is not something someone else told him, he took action because he cared about his customers. The company may not have the polish of a big company like Optimum but they shine like no other because off the nice, caring and hard working people who work at Planet Network.

I was sent on military orders to a new location, equipment turned in and house sold. Autopay…read morecharged me for the next 4 years until my card expired without my knowledge. My card finally expired and I have a $305 bill that has been sent to collections. Call after call from collections. No response to my formal dispute for reimbursement. $4500 paid when I didn't even live in the same state. At this point I want collection calls to stop and the $305 charge to be rightfully reversed. I wish there were ethical companies that cared about customers as opposed to their bottom line greed. Office of the director tv president has "ceased communications"

Be very careful when thinking of using this company. They insist on auto-pay from your account…read morewhich gives them a license to charge whatever they want. They raise prices constantly and their service is only good when it's not raining or snowing or windy. I cancelled my service because I didn't have time to call every 6 months to try to negotiate a cheaper price. When I cancelled, they added a months fee to the bill which they auto withdraw of course. Then they charged me again two months later for the rest of the nhl package when I didn't even have the service anymore, so I had to pay for service I'll never receive. They refused to refund me. I had to block them at my bank. I strongly recommend you find another service unless you just have so much money it doesn't matter. Mike W.

I hired TV On My Wall to install a 60 inch TV on top of my other TV so I could watch football…read moredouble stacked. They sent an employee named Andre who was very knowledge before and during the installation process. He recommended a different bracket than the one I had purchase.. and the old bracket I returned was later recalled a few months later. He communicated when he was coming and arrived during that window. He installed my TV quickly and it looks great. He also went over operation instructions for the new TV since I also added a sound bar. I would have never figured it out on my own. Andre was very professional. I love my TVs and I love the service I received on TV on My Wall. I will definitely be using them again if I need TV installations. Thank you for a great experience.

Sherman was fantastic. At every step of the way Sherman was professional, responsive, and willing…read moreto go the extra mile to make sure I had everything I needed. I needed help (i) mounting 2 TV's, (ii) routing wires from tv's into closets, (iii) connecting built in speakers which were here when I moved in, to my TVs, (iv) setting up a receiver for the speakers, (v) setting up Apple Play for my built in speakers In terms of price, Sherman quoted me on the project (vs hourly like some others do) which was definitely more economical and great to know exactly what you're in for. The existing wire system in my apartment was old so it took a long time for Sherman to work around and with the existing wire system but did so without complaint. He also came back 3 additional times after the initial installation just to adjust some minor issues (which wasn't his fault) and addressed all of them in a timely manner. He made sure that the job was completed - comprehensively. He won't let an issue go unresolved and he will make sure you're happy with the outcome. Couldn't be happier with his work and I would recommend him to anyone that's looking for AV work at home.

Cheng and his team were amazing to work with. They installed five ethernet drops in my house and…read morekept me in the loop the entire process. They were fast and efficient. I went to the store to get the gigabit switches I needed and when I came back they had already ran half the wires. Cheng is also an amazing communicator. During times like these everything has to be done through emails and phone calls and Cheng made every effort to make sure I had the information I needed to all my questions in a timely manner. They also kept the areas they were working in neat and clean. All in all I would highly recommend Cheng and Wire It On for your residential ethernet needs. Cheng, I wish you continued success with the business!! Thank you so much!

Cheng mounted my LCD TV on my wall and did a great job. He has a funny habit of announcing that…read moresomething has gone wrong that will prevent him from finishing the job, and then immediately discovering the solution to the problem. In other words, a little unnecessary drama, but he's a nice guy and the results were great.

loved his service! I wonder what happened why did he close? he was great and fast! he installed a…read moreTV for me in under 20min. needed a new installation to come find out his business closed! so sad. hope you're ok Pena!

After another company did the classic no call no show , pena installations came to the rescue , he…read morewas neat fast and reliable. He definitely knows what he is doing. Thank you

Dwayne did an awesome job installing 16 cameras in and outside our church in Newark. We highly…read morerecommend his professional and timely service. He answered all our questions and didn't stop until we understood how to work all the software. Thanks so much, Dwayne!

Dwane was very professional and helpful in showing us how to figure out how to use are new…read moreequipment. I can't begin to describe how happy and thankful I am for their help.

Very happy with my internet installation. They came out, provided an estimate, and a few days…read morelater the job is completed. Everything was done exactly the way I wanted, works perfectly and they did a great job with post-work cleanup too. A pleasure to deal with. Happy to recommend them.

I have used avs technologies three times to install tv's and sound bar. Alex sent Bobi for last…read moreinstallation for my moms tv. and "cleanup" of her sound system. Can't say enough about our experience with this company. They have always gone above and beyond, making sure all our questions were answered and we were satisfied before they left. Bobi was so patient and left everything clean. They are very reasonable and I will not hesitate to recommend them.

Omar was so helpful and went above and beyond!! His advice enabled us to save money, gain more…read moredata capacity and resulted in new phones for my two sons. Super knowledgeable and would concur that not all Verizon stores are created equal!!

Not all Verizon stores are created equally! I was fortunate enough to be helped by the manager who…read morewent above and beyond to help fix my new phone I had purchased a few days prior at another location. He was able to shed so much knowledge on apple products, their updates, and did not present just one but multiple solutions to the issue I was facing. He was so helpful and professional and made me feel like I was not going to leave the store without a solution. Highly recommend coming to this store for any Verizon related needs. This store gets 5 stars when it comes to customer service. Very pleased with my experience!