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    AT&T Store

    5.0 (13 reviews)
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    10 months ago

    Best customer service in NJ! Jassi is the most helpful person you will meet and will go above and beyond to help.

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    5 years ago

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    Ask the Community - AT&T Store

    Review Highlights - AT&T Store

    Jassi, the owner/manager, worked with me for the better part of an hour today, helping me reconfigure my new iPhone.

    Mentioned in 9 reviews

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    Cell Doc

    Cell Doc

    3.8(39 reviews)
    2.9 mi
    $$$$

    Lots of accessories as you come in here. Located in the Livingston Mall…read more While they weren't able to fix my phone, they were right upfront and told me so and helped redirect me to other service providers in hopes they could help me. They are best with iPhones and major Android brands like Samsung or Motorola.

    SCAM ALERT!!! My 19 yr old daughter went there one week ago…read moreto replace her screen. I was charged $266, and she kept getting a message that the screen was not compatible with iPhone and glitching. She took it back today because it stopped working altogether. Same guy said they don't give refunds, but for today only he will replace the screen for 1/2 PRICE!! Are you kidding me??? The. He told her it was cracked, she must have dropped it, when it's not cracked at all! I had been trying to call there for days, no answer and mailbox full, and emails from their advertised email comes back not deliverable, not a valid email. This place is a scam, do not go here. EDIT TO ADD: Phone was taken to Apple Store immediately after leaving his store for second time. We now have a letter stating the battery swelled due to improperly installing a new screen with inferior parts, causing the phone to completely shut down. I now have to take him to small claims court, which I will, for the original $266.56 + the cost of a replacement phone that he destroyed. If he wasn't so stubborn to be an ass to a young girl and just issue a refund, he wouldn't have this review nor end up in court.

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    Case #2

    Verizon Wireless

    Verizon Wireless

    3.3(4 reviews)
    2.1 mi

    hate your company and presently looking into leaving verizon. I have been put through hell for the…read morepast 4 months and now the main issue has still not been taken care of. I have spoken to a dozen cust. reps and a manager They have continually either gave me the wrong information or dis nor follow through with the supposed resolution. At this.point the anxiety I get when I know I have to call once again to have verizon do what they have continually promised. It has cost me financially as well. Verizon is not on auto pay yet takes payment from my bank without permission and they are taking up to double what I owe. It has interfered with my rent payment twice now. So it is now over 4 months since verizon screwed up my whole account and the phone that was supposed to be removed is once again on my account and verizon is trying to charge me for it. Verizon has literally given me PTSD. I have actually been brought to tears over the frustration and sheer anxiety verizon has put me through.They over charged me by $192 and I was able to speak with a manager. He said he would refund it and put me on hold. When he came back he said he applied the $192 to my account as a credit. I was furious and told him I needed it put back in my bank account. He said he couldn't!!! I was very short on my rent because of this and I had to pay a $75 late fee. They are truly the most deplorable company i have ever come up against.

    Why would I ever go to Short Hills Mall Verizon store again and wait in line?…read more I live in Summit and recently upgraded my iphone and all the trimmings in the downtown Summit store. I am so happy I did. Tarik and his brother........true gentlemen. Kind, funny and SMART. What I tried to do at home (epic fail) took 2 hours and they were able to get me back online and running in 15 minutes. For all my iphone needs, I will only go to the Verizon store in Summit. Customer service a 10!!!! :) Stacey

    AT&T Store - mobilephones - Updated May 2026

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