I highly recommend Ken and his shop. You will get personalized and professional service as well as…read morehonest advice. There aren't many local shops such as this remaining. The prices are the same as the huge impersonal internet giants. You owe it to yourself to give Ken a try.

Ken was pleasant, friendly, and helpful. AN is located on the second floor of a small building,…read moreparking can be challenging, but lots of great gear to listen to.

Marc was incredibly helpful. We had already identified a dryer that fit our lifestyle, but he…read morehelped us find a slightly smaller model that would be easier to move into our old house with narrow doorways. The delivery men were outstanding! They arrived when promised and easily removed the old dryer. We have had some really bad experiences with appliance deliveries from other businesses. These guys were thorough and efficient - a real pleasure to work with. We will definitely shop at this PC Richards again.

This is second time getting something in past 3 months.First 1 in may.Bought AC,opened box and it…read morewas CLEARLY broken from being dropped..Went to union store,manager accused me of damaging and returning.Person at customer service was VERY RUDE,CURSED AT ME AND CALLED ME A LIAR.No reply from corporate.Last and final time, received refrigerator, did not get it,person refused to wear mask.Called corporate and they talked to dispatch.Problem solved,it was hooked up week later.UNLESS,I ABSOLUTELY HAVE TO WILL NEVER SHOW AT PC RICHARDS,AGAIN.Not that they care

Personal service and a good hang with other audio lovers. They have an in house expert who will do…read moreexcellent maintenance on your turntables and needles. Also have a nice selection of records to go through while you wait

This place is amazing and I'll tell you why: for someone who is a novice, getting into Hi-Fi can…read morefeel incredibly intimidating. But John and Co. make everything feel relaxed and fun. We get Into it to enjoy music right? So John had my girlfriend and I sit with him for over and hour demoing amps and speakers. I ended up buying a Rega Elex MK4 which was a massive upgrade for me and honestly a big investment, but they really did not push me to spend one dollar more than I could afford. While we were there I told him what bookshelf speakers I had and he connected some similarly sized bookshelves with a pair of REL subs and I was just completely enamored with the suddenly gutsy sound. Fast forward a couple of months and I went to buy the REL, which has totally exceeded my expectations. My system is like new and I am enjoying everything in my collection for the first time all over again. John and everyone at Audio Connection: you guys have a customer for life!

My work computer was not turning on. I looked online and saw that they take walk ins. I went over…read morethe wait in the line and there is a giant sign saying Walk Ins. I get to the front of the line and Chris says no walk ins you need an appointment. I make an appointment in my phone for later that day. I get in the line again to see if since I'm already there I could just drop it off. Chris rudely says no come back at 3. I understand if that's their policy but he could be nice and understanding such as "I am so sorry the signage is unclear, unfortunately the system only lets me take items at the appointment time" instead of a rude "come back at 3" (with tone). Very displeased with the service.

You can no longer directly reach the store. You are connected to an AI powered phone. Can't believe…read moreI could not ask a simple question about something I lost.

AVOID PAC AT ALL COSTS…read more If you are in the market for a high end audio or home theatre system, or perhaps a seamless wireless internet system, you should seek out a business specializing in these services. You should expect to pay more for the components than at Best Buy or PC Richards, because the selection of the components, the expertise in designing the system, and the overall service pre and post the sale are part of what you are purchasing. But what if you do not get good service, such as being double billed for installation when the component recommended did not meet the proposed purpose? Or if you are billed for service provided and the system is less functional than when the person arrived? Or if you are told to solve the problem yourself through a website, which requires speaking with that company's technical expert, purchasing components you must assemble and install on your own, but the home theatre business decides to sell you those components at MSRP plus shipping, even though they expended no time and left you to solve the problem alone? Or if the head of the service department is nasty and totally lacks any interpersonal skills and is unwilling to accept any responsibility for any issues that are not satisfactory to the customer and will not even grant the slightest credit? I would say that you should avoid that business at all costs and find one that is committed to its customers and provides the services promised as outlined above. This was my experience at PAC and why I would never use them again. It is also probably why I never received the survey mentioned on their website, which I doubt if they ever received back would take it seriously. PAC Client Satisfaction Every project is followed by a survey mailed to the client with a postage paid reply addressed to the owner of PAC Ralph Tarnofsky. I never got this survey and when I did provide feedback, I got the cold shoulder and no satisfaction. Instead, I received contempt and no consideration.

This place really provides lack luster service with premium pricing. 8 or 9 years ago we wanted a…read morepremium television setup in our home in short hills. Having used PAC in the past for installation and wiring we consulted with them about potential ideas for a tricky space. After working with the Richard the salesperson we settled on a variety of components for our system. Once installed for approximately $15k we were pleased with the sound and picture (which PAC has little to do with) but the user experience of the setup was awful. The bracket they chose was a pain in the ass to move and required serious muscle. Fast forward to two years ago and we downsized to an apartment in Summit and called to have them reassemble the system. None of the components were changed. Not a single element of the system except excluding the rear surround speakers differed from their system setup in short hills. Yet for some reason the tech needed to reprogram the $1500 universal remote for literally two hours. This of course gets billed to us. The kicker is that it doesn't work well at all. The remote rarely turns on all the components and the system continues to be a pain in the ass. Picture and sound are good but the "parts that don't come in a box" (their tag line) are not good. You're better off spending half as much on a system that has been dialed in by the manufacturer. Finished systems from these guys make designy stuff from B&O or even Samsung look like a steal once you're paying $3k in cables for a tv and another $3k for labor. We've communicated all of this to them over the years from initial dissatisfaction with the setup to our frustration with the relocating across town. Not sure they know what to do so they just move on to selling the next schmuck on a $75k setup. My two cents, do your homework before committing to a job from these guys.

I have been using JS for over 10 years - from a complicated $15k Home Theatre / Automation project…read moreto simpler tasks such as Wall Mounting and in - wall speaker installs. Service and equipment recommendations are top notch - they are clean, reliable and provide rapid response to my A/V issues.

JS integrated and installed a new 60" flat screen TV with SONOS sound bar and an audio (vs infrared…read morelight) remote control system that seamlessly lets me select and move from multiple input sources (cable TV, steaming devices (AppleTV) and Blue-ray player with one controller. The remote control device works from any angle within @ 20 feet of the receptors, even with no direct line of sight which is a huge convenience. The installation team was professional, courteous left the work area neat and clean.The follow up customer service by the JS team is outstanding. Support is readily accessible via phone or website and the team demonstrates an excellent sense of urgency for customer service. I am very pleased with the performance of the system JS developed and their customer support is second to none....very happy I made the decision to work with JS.

My SO and I dropped off our record player in hopes of fixing a persistent humming issue. The owner,…read moreRick, was able to fix it, clean it up, and return it to us quickly. The pricing was extremely reasonable for the service, and we had delightfully pleasant conversations with Rick. For any repair needs, I highly recommend One Stop Repairs.

Fixed my 1980's stereo, never sounded better, charges are more than fair, I feel like a steal for…read morethe work that goes in. Highly recommended!

Did an excellent job diagnosing, and repairing my Samsung plasma screen. Very reasonable cost, and…read morefixed it overnight. Right on the main drag of Madison, near the train station. I wholeheartedly endorse him.

From the owner: For more than five decades, individuals throughout Madison, New Jersey, and surrounding areas have…read moremade our TV repair shop their only source for repairs and services for TVs and video equipment. Owned and operated by former employee, Donn Russell, for more than 25 years. Madison Television houses a staff of experienced technicians who are ready to deliver the service you seek at a price you can afford.

Has a CVS pharmacy, Starbucks and Pizza Hut express inside. Clear aisle. Organized items. Clearly…read morelabeled items. Restroom is clean and smells good. Lots of cart parking so don't just leave your carts anywhere! Don't be a lazy!

It's shocking to see everyday items like deodorant and underwear locked up while the process to…read moreaccess them is unavailable. My kid and I stopped by on a weekend and were met by various different items "secured" behind transparent plastic and no employees around to help. Even more surprising was the missing call button to call someone. The time and aggravation just aren't worth it, especially since Target already wasn't the best value option. It'll be a while until we return.

Repaired and serviced my old Sansui AU-D9. Sounds as good as new. The price I paid was modest…read more Couldn't be more satisfied. Thank you, Jim!

Serviced my Marantz 2285 perfectly. Versus reasonable and excellent communications. I definitely…read morerecommend