Paid first month through their site. No acknowledgment. They called a week later. We agreed to talk…read morelater in the day (at noon) to schedule installation. No call. Plus their site is down today--none of my browsers can connect to their server. I would call the number that called me this morning, but I question why. But it gets worse. As a Board Director of my Home Owners Association, I voted that they be named our preferred ISP provider. Now, ain't that a kick in the you-know-where!

They are great!! They went above & beyond doing the install. When I had a problem they had a tech…read moreon it within an hour and they solved it within two! The speed is blazing! I depend on them for work and entertainment. I highly recommend them!!!

Came in about 2 months ago and I have to say it was easy to switch my phone carriers and I got a…read morefree phone. The phone was much nicer than my other. The employees were very friendly and helpful.

This particular Xfinity Store by Comcast is located in the Rotunda shopping center, which has…read moreplenty of parking. This location is fairly new, opened about 2 years ago. The store itself still has that "new store" vibe to it. The people (very female heavy workforce) working here are very friendly and helpful. Most of the customers are here to either pick up or drop off their cable boxes and/or internet modems. They also sell phones and activate new services with Xfinity Mobile, which is only available if you are already a Comcast internet customer. Why is it not 5-stars? The wait for an agent to help you after signing in can be awhile, and sometimes despite their best effort, they are still unable to help you in-store. It's Comcast, after all...

In a store of very cheerful and kind employees, I had the misfortune of being aided by a very rude,…read morebrash, and abrasive individual. This was by far one of the worst customer experiences I have ever encountered and sincerely makes me not want to continue business with Xfinity.

I requested service (at my home in Rockville MD) yesterday for cable and internet outage. Came…read morepromptly this morning (10:30) as stated. Team fixed the problem by 12 noon. I want to especially mention the tech CHRIS who came, evaluated the problem, called inb the team to correct it and remained on the scene keeping me informed at every step. Five stars are not enough.

(1 Star) Absolutely…read morehorrible experience with Comcast. Comcast scheduled planned maintenance during normal business hours, claiming the outage would only last 2 hours. Instead, it turned into an all-day outage, leaving my business with no internet and no phone service. As a business owner, that means I couldn't operate, serve customers, or conduct business. This has caused a significant financial loss. The most frustrating part is that this wasn't an emergency--it was planned. Whoever decided to perform this maintenance during business hours showed a complete lack of consideration for businesses that depend on their services. There are 16 other hours in the day when this work could have been done with far less impact. I also spoke with Kim, a supervisor, regarding Work Order #685702. Rather than showing any concern or empathy for the financial hardship this outage caused, she was condescending and dismissive. It was clear she had no interest in helping or taking ownership of the situation. Comcast's poor planning, lack of communication, and disregard for its business customers are unacceptable. I will be requesting compensation for the revenue my business lost because of this preventable outage. After this experience, I'll be seriously looking into switching providers. If Verizon can provide more reliable service and treat its business customers with greater respect, they'll be getting my business instead.

Clear- I'm sorry for the bad reviews from other subscribers…read moreEveryone- Clear wireless has been my saving grace (Clear... don't make me a liar). I went through the Sprint mobile broadband experience and was hosed by Sprint (Sprint... I'm saving my fire for your review... here's a spoiler... YOU SUCK). Clear has been professional, has lived up to my expectations, no contract, is very affordable, and is fast. Check the coverage areas before you sign up, so you know what to expect. The modem is ugly (but who cares), and I have to put it in the window to get a 3-light signal at night. When on 2 lights it is still fine for streaming Netflix or Hulu Plus. I think for the price, the no-contract, and by checking your coverage maps... you can make the right decision. Clear has been good to me so far, and I hope you have the same experience.

So pissed with this crappy Clear USB modem! They are cheap (we've gone through two already!),…read moreunreliable and slow as all get out. Always kicks me off the internet when I'm right in the middle of something. I'm OVER this trashy ISP. They don't even have a call center, you have to chat with them online. Should've gone with AT& T.

So excited to finally CUT Comcast out for my TV service !!! When I started with them my bill was…read morearound $69.00; as of today my last bill with them was $255.00 with no big package. After being with them for 20+ years with no dedication to loyal longtime customers I'm done!! I called Comcast and tried to get them to adjust my bill and they were going to take off $10.00; I told them I have a offer for $79.99 for new customers and they weren't willing to adjust my bill. I'm tired of having to babysit my bill every month and calling them because of the price hikes! It's a monopoly...... I called DirectTV and received all the information; then calling Dish TV, I decided to go with Dish. I was so nervous about switching to totally different system and when I read the reviews and seen they were rated #1 I took the leap to give Dish a try and I picked the America's Top 350 package the best package costing us about $100 bucks; I added on a few things today so it maybe a few more bucks. Today a awesome Gentleman named Kepler came and spent hours hooking us up; showing me everything he was doing along the way! When he finally hooked up the tv's the picture was amazing and very sharp! Kepler showed me all the details I need to know to work the TV and the remotes that are voice control! So far I'm so very happy with the entire satellite Dish TV. Looking forward to saving some money! FINALLY

Lost service every time wind blew Hard to Get Tech support…read moreWorst thing the won't remove dish my HOA complaining

Definitely irritated by the latest news that Clear will be ceasing operations as of November 6th…read more In some ways, I'm actually glad for it, because the service has been irritatingly slow (especially within the last month), and the technical help is less than stellar. However, what's even worse is the fact that with the exit of Clear as an Internet provider, Baltimore City residents now only have .... Verizon and Comcast to choose from. That's it. Two monopolies. Whoop-dee-do, I'm so excited. Not. I seriously wish that Google had picked Baltimore as a startup city for their fiber optic network, but eh. It is what it is. I, too, have been with Clear from the very beginning (since the "xohm.com" days) and up until now, I've been satisfied with it only because I didn't have to put up with Verizon or Comcast's crap. No more, I guess. Bummer. If we in Baltimore City want fiber optic capabilities (and we should, damn it - this is SUPPOSED to be a major metropolitan area), I would encourage everyone to visit the Baltimore Broadband Coalition - it's a grassroots effort to get fiber optic lines into this city, and it's well worth your while. Visit them here at http://crowdfiber.com/campaigns/baltimore-broadband-coalition. Buhbyes, Clear. You served me well, but I can't say I'm happy with the decision to cease service.

Clear- I'm sorry for the bad reviews from other subscribers…read moreEveryone- Clear wireless has been my saving grace (Clear... don't make me a liar). I went through the Sprint mobile broadband experience and was hosed by Sprint (Sprint... I'm saving my fire for your review... here's a spoiler... YOU SUCK). Clear has been professional, has lived up to my expectations, no contract, is very affordable, and is fast. Check the coverage areas before you sign up, so you know what to expect. The modem is ugly (but who cares), and I have to put it in the window to get a 3-light signal at night. When on 2 lights it is still fine for streaming Netflix or Hulu Plus. I think for the price, the no-contract, and by checking your coverage maps... you can make the right decision. Clear has been good to me so far, and I hope you have the same experience.

As our business at Social Driver grew in size, we needed an Internet service that was scalable…read more Allied Telecom provided us with the dedicated Internet speeds our business needed as we increased in size.

My Employer decided to make the switch from analog to a cloud-based telephone service. I wasn't too…read morethrilled because I was going to be the one to take the lead on this project, with all I currently have going on. The allied team made the switchover effortless; providing one on one training, speaking with staff and being available to assist with any questions I presented. We are about two months into the switch and it has been WONDERFUL!!!

Freezing Saturday morning in B-More and the store was opened on time with two very friendly agents…read more Was picking up WiFi device and being helped by Eddy. He offered to set up the device and patiently answered all my questions. Very knowledgeable and friendly. Great customer service.

Customer service was amazing and Mink J. was an amazing mobile expert! She walked me through an…read moreaccount update and an addition of internet access! T-Mobile Rocks!