I have been a long term TMobile customer with 5 lines. Today, I attempted to delete one of the…read morelines that is no longer being used. It took over 90 minutes; I was on hold, transferred three times, conversations to try me to keep it. Agents are not allowed to transfer calls back to the USA. The phone staff was poorly trained, unprofessional and clearly a game to make you keep the line. I have had to file a regulatory complaint since I still can't figure out if the line is closed. There has to be a more efficient/simple way.

The sales person sold me a screen protector by telling me that if the protector fails to protect…read morethe screen it would be replaced. We were never told you had to have a 360 warranty as well. We have to phones and lines. Even if you have the 360 service plan you still have to pay for major repairs. I would recommend purchasing a protector from somewhere other than tmobile.

Searched for a place to get a new battery for my old cell phone I still love and found this near me…read moreopen on a Sunday. They wanted me to leave it for them to handle whenever, but I stated I needed it right away so they accommodated me. A very nice rep hooked me up in under 15 minutes for $50 and now my phone is like new. I highly recommend this little shop.

From the owner: Cell Geeks and Repair is your one-stop shop for all your mobile phone needs. We specialize in fast…read morephone repairs, offering on-the-spot repairs for most devices. Looking to buy a new or used phone? We have a wide selection of smartphones, including refurbished phones at affordable prices. We also provide phone unlocking services and offer various prepaid phone plans. At Cell Geeks and Repair , you'll find a full range of mobile phone accessories, from phone cases and screen protectors to chargers and Bluetooth devices. Plus, we carry toys and many more gadgets. Everything you need is conveniently available under one roof.

Won't stop blasting music. We tried to turn the music down at the speaker and the worker (manager)…read moreused his phone to turn it back on and increase the volume of his own playlist. You can tell he was the "manager" as he did nothing at all as everyone around him was working and instead just played his music and did nothing. He was not wearing a name tag.

Terrible service terrible everything lie to getcha out of ur perfectly fine Verizon phone an make…read moreyou jump thru hoops once you do promised to pay me out of my contract 1000$ and my bill would be cheaper GUESS WHAT MY BILL WAS MORE EXPENSIVE AND THEY LOST MY TRADE IN AT THIS STORE LOCATION 9 months almost and no one calls or reaches out they make you do all the work and still don't know wtf to do JOKE OF A LOCATION will be getting a lawyer regarding the matters which is insane dirty ass workers pocketing phones for pocket change bums ‍ karmas a mf don't trip....

Such a good business!! Very professional and friendly people that work hard tbh! I enjoyed the…read moreexperience and will definitely come back and if you need your phone fixed for a good price then you MUST go here!! Side note it's a great place to go because they actually fix your phone perfectly and in a timely fashion which is good news:))

From the owner: With 10+ years of experience, we are offering extensive services for our customers. Our extremely…read moreprofessional technicians are always here to provide any kind of assistance for all types of electronic and cellphone issues. Regardless of whether its a software or a hardware problem. Cracked screen, water damage, black out, battery or charging port, we can fix any and every known problems to any electronic device. Also we carry a wild variety of cellphone related accessories.

fast and efficient mobile repair. fixed my cracked screen on my iPhone. great communication.read more

Great guy and very good service i needed my phone fixed as soon as possible and he got it done!read more

No after hour support! Charged me $15 even though payment went through on day payment was due…read more There system was not working. I lost half a day with no phone even though I paid yesterday. Middle of the day they are finally available on phone to call and WOW they would not take off $15 only $10 and I had to pay $5 over phone for them to offer this $10off. So disappointed in Cricket!! Photo attached proof I paid yesterday.

From the owner: With Cricket, you can pick a cell phone plan to fit your lifestyle. Cricket offers unlimited talk,…read moretext, and data access, and no annual contract for cell phone service. Stop by our Phoenix store today.