Called for an estimate to change the battery on my laptop. $200.00!…read moreThis is a 15 minute job! And batteries for my model run $60-80.00. 8 screws. take old battery out, slip new battery in. I asked why, and was told "because that is how much it costs". No thanks, I will do it myself. I can get instructions on youtube Or find a shop that is not out to rob me.

If I could do zero stars I would. Don't believe their "repairs in an hour or less" signs. It's…read morebeen almost two weeks for a simple battery replacement and I still don't have my iPad back. The store no longer picks up when I try to call for status updates. I had to call their corporate office and I am being told by them another day or two. I won't be back, my husband won't go back. Enter at your own risk!!

Wait time was super long so I settled in with my random deep thoughts. When it was finally my…read moreturn, dude grabbed his jacket and told the other rep that he would be back soon. AT&T gives minimal effort to keep customers happy and they can because Xfinity and Verizon are so weak. Product supply is always close to zero at AT&T. Go get your new phone here, but keep your expectations low.

While waiting for an hour, the working staff went from 4 to 2. No one reached out to update or…read moremade eye contact to tell us approximate wait time. The gentleman employee lesiurely conversed with his customer without ever acknowledging our presence. We eventually called the store we were waiting at. When someone finally answered, we asked how long the wait was, as we were in the store. We were told the wait was an hour. We left the Mokena store and went to the New Lenox store. A very kind girl greeted us, asked our address and told us ATT did not service our area. (when I checked my address on line, I was told to call or come in) In just a few minutes, we were on our way to Xfinity. Check out the great review of Ty at Frankfort Xfinity.

I had an extremely disappointing experience with T-Mobile in Mokena, Illinois. From the beginning,…read morethis has been a nightmare. The salesperson assured me my monthly plan would be $261, but after signing up, my bill turned out to be over $400 per month. This was never clearly explained, and I feel completely misled. On top of that, I was promised that T-Mobile would pay off my phones from AT&T as part of the switch. It has now been over a month, and nothing has been paid. I've followed up multiple times with no resolution. To make matters worse, the manager was very rude and dismissive when I tried to get answers. Instead of helping fix the situation, I was made to feel like I was the problem. I switched expecting better service and transparency, and instead I've gotten misinformation, delays, and poor customer service. I would strongly caution others to get everything in writing and double-check their bills before signing anything here.

Two people for one customer? I would not recommend this location. No acknowledgment of waiting…read more Two benches for waiting. Already full when we arrived. Bad customer service.

I've had this place replace batteries and screens on various phones and iPads. They're pricier…read morethan average, but the quality and speed of repair is excellent.

Very impressed with service. Repaired my phone in 20 minutes. They were friendly and professional.read more

Brought my iPhone SE into Palos Park location for low battery, Dillon had it replaced and ready to…read morego in under 30 minutes. Friendly, quick professional service.

When I walked in I was immediately greeted by a very nice gentleman. The reason I was going here is…read morebecause I was reaching under my seat in the car and the screen slid off and no longer was working. I called apple and were going to go through them when I thought I would check this place out. I was happy that I did. They were able to fix my Apple Watch and get it working again. For a better price then what it would have been through apple. The location is clean, staff is friendly. I would defintly go here again.

Can't do zero stars. That's what they deserve. Horrible…read morecustomer service. Don't go to this location

Tanika was absolutely wonderful! She spent over an hour with my mom troubleshooting the issues with…read moreher phone, and was just super kind and helpful, as well as all smiles! Will definitely return to this location for her alone if we need more help in the future. Thank you, Tanika!

Filled out extensive info on their website to get my iphone 12 charge port fixed, it said come in…read moreanytime on Friday after 10am, no appointment needed, I showed up at 10:15 store was closed, no sign on door, I waited for 30min , called their number, no answer or info on any of the extensions, finally got it fixed at a small local shop in 1hour for half the money, I would never use these guys,

I was working on my MacBook Pro and it shutdown on me. I wasn't able to turn it back on. Checked…read moreDIY websites with self troubleshooting but nothing worked. I didn't think it would be the battery since my Mac was always charged and rarely used without the charger. Here I thought I had to purchase a brand new expensive MacBook. So I decided to bring my laptop to folks at UBREAKIFIX. Now days, hardware fixes are pricey and the Mac is not protected by AppleCare so I felt taking it to UBREAKIFIX was going to be the best option. The tech who handled my Mac was able to swap the battery which turned out to be the problem. The service is excellent and I would recommend anyone to give UBREAKIFIX a try when your computer decides to malfunction. Thank you! Rating 5 stars for sure!

Eric cleaned my charging port and speakers on my iphone quick and swiftly, got me back on my way in…read moreno time! super pleased with the service!

Made the trip from far because they used to be best place to sell your phone but they must've…read moredropped prices. only gave me $900 for an unlocked iPhone 17 pro max 1TB in great condition!!

Xfinity has the WORST customer service that I have EVER seen! I have been trying to get my systems…read morefixed for months! You can never get a person on the phone; all they want to do is text you. TERRIBLE, if you have an alternative option verse Xfinity go with them. Warm regards, Christina