It started out as a good experience. I spoke with Willam a…read morefew times & he was great! Then Dealt with Nick which started out good but headed south quick. They did get my computer updated & solved my printer issue but after getting home I couldn't get the printer to connect to the computer. I contacted Nick "twice" and he gave me a specific time he would called to take care of this remotely & BOTH times I was blown off. VERY unprofessional!

Nick did an amazing job with restoring nearly 2000 pictures pictures that we thought were lost when…read morewe accidentally deleted them from the memory card. Nick was patient, kind, and worked diligently to help us out! Thank you so much Nick for being awesome, I very much appreciate your help and your time!

Brought in my laptop to repair the keyboard. It's from 2010 and was running Windows 10. After $70…read morefor them to look at it for a weekend, they told me it was 100's of dollars in repairs and that it wouldn't be able to run Windows 11, so I should just toss it. A cursory look on YouTube and $25 later, I replaced the keyboard myself and it runs fine. This feels no better than a salesroom determined to upsell you, rather than actually help you. I honestly wouldn't be surprised if they just tossed it in the back and came up with a number out of nowhere.

My elderly mother brought her laptop in because it caught a case of the "screaming meemis" and…read morelocked her out. They fixed it in 2 minutes and talked to her about scams, etc. A respectful and helpful way to treat customers, especially us "seniors"! Thanks!

I needed a laptop repair, my new Lenovo was not starting after my kid dropped it off the coffee…read moretable. Ken was very responsive, fixed it and backed up my data all at once... very reasonable pricing of his service Definitely recommend him for any repair you need

Ken was great. He helped me with a desktop I built a few years ago. During a software update, I had…read moreaccidentally changed some BIOS settings that prevented me from booting up. In a short amount of time, with very fast response; Ken was able to straighten things out. His pricing was fair, and drop off/pickup of my hardware at his location was very easy. I now have Ken available on the phone and Teams if any future problems pop up.

This Is By Far The Best Repair Man I Have Ever Experienced!!. I Called Him For Help On a Laptop AC…read moreAdapter Problem. This Man Not Only Went Out Of His way To Find The Right AC Adapter For My Laptop But Also Repaired My Laptop AC Power Source Input By Pulling Out A Part Of The Old Adapter Plug That Had Broken Off Inside The Laptop AC Input Power source Saving Me Over 1,000 dollars I Had Purchased on a New ASAUS Laptop They Are Very Expensive Great Quality Laptops. But The Best Part was I Lived In Hammond IN And Tom Who Lives In Crown Point indiana, drove To My Home IN Hammond The Next Night. I Offered Him GAS Money and he Refused It saying it was his pleasure to help me out. ( Now Who In The World Does That? ) And All He Wanted was the price for The AC Adapter? incredible!!! Then He says if You ever have any More Problems please call me. I Had to ask him for a card that's awesome he wasn't doing this to advertise his Business , He was just a Wonderful Human Being. This Man is a True Professional and Knows His Trade Very Well You Can't Go Wrong Calling Him for Help. Thank You Tom You were a Life Saver!!!!!!!!

I brought my iPhone 12 Pro Max in because it wouldn't charge. Naturally, I assumed the…read moreworst--broken port, new phone time, sell a kidney. Turns out... it was just lint. Pocket fuzz had staged a full-scale invasion inside my charging port. These geniuses didn't just clean it out--they performed a delicate iPhone colonoscopy. In less than five minutes, my dead phone went from "flatline" to "back from the dead." Watching them pull out enough lint to stuff a Build-a-Bear was both horrifying and deeply satisfying. Honestly, I half expected them to hand me a tiny sweater knitted from pocket debris. Moral of the story: before you panic, let these folks work their magic. They saved me from buying a new phone, a new charger, or worse... facing life without Instagram. Highly recommend...fast, friendly, and they don't judge you for carrying around six years' worth of pocket dust like a lint dragon.

Okay, so heres the thing, as much as I'd love to be able to leave a full 5 star review, I just cant…read morein good faith. Lmao. They get an A+ when it comes to the repair of my Dell laptop, inspiring 3580! It was having tons of software issues, as I recently purchased it from a local pawn shop. It would not properly install the latest version of windows, it kept stalling around 70-80% it waz running ultra slow, and sadly, ive become my father. (illiterate when it comes to technology, something i never thought would happen to me) Anyways, I struggled to find the right place to bring my laptop in, because when you know very little about computers, you have no idea if your being taken advantage of, or even told the correct information. So the reason they didnt get a 5 start review is because I felt like the man who did the work on my computer was very rude and wasnt explaining anything to me. I have no idea if I overpaid, but I do know that good service is more than just fixing the issue. I want good service all around, and I did not get that here.

Ike was extremely friendly & knowledgeable. He was honest & realistic about everything. Price was…read moreamazing and service was extremely fast, I got my laptop back in less than two days. Would recommend to anyone. Great addition to Tinley Park area.

AWESOME SERVICE! He helped us unlock our computer after a scammer locked up our computer. Ike is…read moreawesome. A customer for life, Jeanne Perkins

AAAAA+ service from the 1st text message to I picked up my computer exelent price and again AAAAA+…read moreservice thank you so much will be back again

Great service and speedy. Got Laptop back in 2 days. They immediately found out the problem and I…read morewas notified of before I made it home that evening. Prices are compatible and reasonable.

I wish I could give Computer Bay ten stars! They are the best. They are very easy to work with…read moreand extremely knowledgeable! I can't sing their praises enough. Spread the word! Elaine Hayes

I went there to get a repair,for my Mac. They didn't do a thing,but charge me to check it out…read more Couldn't figure what was wrong with it. I mentioned it could be the battery, and put a new operating system . Had to go to apple and it was the battery,and they put in the new operating system in. I don't recommend going here for any apple, they seem like they don't know enough to work on them.