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Comp-U-Save

4.3 (7 reviews)
Open • 9:00 am - 6:00 pm

Services - Comp-U-Save

Device support or repair

Mobile phone body repair

Mobile phone support

1 More Service

Video game console support

Comp-U-Save Photos

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1 year ago

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7 years ago

Excellent customer service and great pricing. I've never had a bad experience dealing with them!

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Best Buy Kankakee

Best Buy Kankakee

(29 reviews)

$$

The creep at the door needs to be replaced, followed by the troll passing itself off as a manager…read more I went there to get a laptop for school. I had to have it delivered. The delivery person who has 1 job, dropped the item.at someone else's house in another suburb altogether. Now, this issue slowed my progress and I went to the store since they cant manage the phones in this store. I walked in and the jerk at the door asked me what I needed. I told him I needed to speak to someone in the order department t about this as I wasn't willing to be charged for this mess. He snapped at me and said he didnt do it so its not his problem. ?? Seriously?? OK, so I asked to speak to the guy who could straighten this out and he just kept coming at me. I finally snapped and told him what I thought of his skills as a greeter. I spoke to the customer service person at the counter and they refunded my money for the missdelivered item. I went to see if I could find one that was in store to avoid this again and get my school stuff done on time. The sales guy on the floor knew less about laptops than I do. So they sent over a female who was once law enforcement to help me. She was great. She alone saved this deal. But she cant carry the entire store. She also informed me that the insurance plan I was sold was more expensive and unnecessary if I bought the membership for 2 years that would have taken care of my electronic issues. So she upgraded my laptop purchase, to a far better unit, didnt upsets me the useless insurance and got me set up on the membership so I can get this fixed in the event something goes wrong. So as I was leaving, the troll passing itself off as a manager got rather caustic with me. He said I needed to treat his friend at the door with respect. The issue was that he had no idea nor would it have mattered to him that I did when I walked into the store but his little buddy got his feelings hurt when he took it upon himself to speak to me as if I was an inconvenience to him and didnt bow to him while I walked in. Not going to happen but this store tucked. The staff there are useless, except for the 1 person who was knowledgeable, professional amd didnt screw me over in the sale. There are other best buys that would be worth the ride to get there if you dont want to deal with rude, immature door staff and their mouth breathing bestie who will blame you for their inability to do their job like adults.

Bought a washer dryer. First they delivered late. Then it was the wrong washer. Took it back. Next…read moretime around they installed it but it started leaking water... Finally brought it and set it up... I missed three days of work. Hours on the phone. Nothing but crap. This was in 2022

Verizon Authorized Retailer, TCC

Verizon Authorized Retailer, TCC

(5 reviews)

$$$

If I could give ZERO stars, I would!! Called the store to…read moreget help on locating a battery for a phone. The man who answered was a) extremely rude; b) Not interested in helping me; c) Not knowledgeable!!!! STAY AWAY FROM THIS STORE AT ALL COSTS!!!! They simply do not care about their customers!!!!

Very shady to down-right crooked. To be fair, I have a very sensitive "sleazy sales person" radar,…read moreand it started going off the first time I called this store for information. My first and last experience with this retailer was for the iPhone 6 release. I was told they would open at 8am, which they did. I arrived about 7am and to my delight I was the only person in line. The other workers started showing up around 7:30 and a few minutes later a lady walked up with her two kids. She was greeted at the door by a sales person and allowed in (I was quickly told that I would not be allowed in yet, even though I didn't ask or attempt to enter). My first reaction was that this was such a good thing that the store was allowing the mother to wait inside since it was a bit chilly and she had 2 small children with her. It wasn't long before I learned that the mother was a friend of the salesperson and was being allowed to get first dibs on the available phones. I wasn't too upset about this, but it definitely rubbed me the wrong way and gave me an uneasy feeling. By 8am there was a short line outside and we were greeted by, who I'm assuming was the manager, cheerfully proclaiming that they had iPhones in stock. We were all very excited until the lady continued. She stated that we would be *allowed* to purchase iPhone 6's that morning but only if we ALSO purchased $100 in additional accessories. I was appalled! I have possibly never felt more taken advantage of. I couldn't believe what they were trying to do was even legal! I'm proud to say that I stood on principle and walked away without purchasing an iPhone 6. As fortune would have it, I went to the corporate Verizon store in town and was able to get the phones I wanted without being cheated. I will NOT return to this store for any reason...

Digital Installers - 42" TV mounted in bedroom above closet.

Digital Installers

(1 review)

I had a terrific experience with Digital Installers. Jason and Dustin were my installers. They were…read moreon time (early in fact), extremely professional, made sure that my cable, wifi and programming was all set and cleaned up after themselves. They installed two TVs and my electric fireplace and everything looks absolutely beautiful. I highly recommend them and would use them again in a heartbeat!

From the owner: Digital Installers Inc. specializes in the installation of home theater, computer, audio/video,…read moredata, and structured wiring. We are a local Christian family-owned corporation and have received a certification of good standing with the Illinois Secretary of State. * Audio/video cables * Data wiring * Computer services, including networking and IT * Distributed audio * Whole-home and multiroom A/V * Custom home theaters * New home and retrofit systems * Home automation - lights, door locks, leak sensors, thermostats and more We pride ourselves in keeping all members of our staff trained with up-to-date home theater knowledge, industry trends, market analysis, and the current technology in the digital world of today. The days of just watching TV are gone. There are online applications and widgets, content, photo, music, and movie streaming available like never before on today's home theater and audio/video equipment, and there are features that take you away to a personal level of entertainment that can only be enjoyed in your home theater. In this fast-paced digital world, you have to stay up-to-date with the different options and features to enjoy great experiences in your home theater. You also need the cables and wiring that can handle these new demands. We can provide you that asset. With our top-rated home theater installation teams, you can rest assured that your next project is our first priority.

Comp-U-Save - itservices - Updated May 2026

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