Worst customer service ever!! After not returning a call for 8 months. They have the audacity…read moreto not understand why I would be mad and call me an asshole and hang up. They are leaving me with a $40,000 system that no one else can service or program. SO NOT IS THEM !!

Installed a 24 camera and 2x DVR setup at my store. On time, On budget, and great supportread more

Unresponsive and unprofessional. Installed my home theater through the builder (who later fired…read morethem), then ghosted me after promising follow-up work. Told me to buy new equipment and never showed up or replied. Worst of all, they keep the password to your Sonos system and refuse to give it to you, making it impossible to hire someone else to finish the job. Avoid at all costs.

I have used Technology Professionals several times since 2016 for different projects. They are a…read more1st class company for the following reasons: 1) First and foremost, they are extremely knowledgeable about so many technology-related projects; 2) Jeff Dempsey is a personable and patient businessman who takes the time to listen, to suggest alternative solutions, and to explain exactly what he is doing to make your home a more enjoyable place to live; and 3) He never tries to upsell his products or services - on the contrary, he will suggest ways you can accomplish your goals at a lower price. I first used Jeff when I was referred to him by the contractor who was renovating my entire condo in 2016. After meeting Jeff, I hired him to install remote control shades on 12 large windows, and to install a wall-mounted large-screen television complete with a Sonos surround sound system suggested by Jeff. I could not have been happier with the efficient and clean installations. And now, 4 1/2 years later, the shades and the home theater are operating perfectly, just as they did on day one. Now I've again contacted Jeff to install a new TV and surround sound system, as well as to see what can be done to move our wifi signal more efficiently around the condo. He responded as soon as I contacted his company to arrange the work, and I'm looking forward to seeing him at our condo next week. It's just such a rare pleasure to deal with a man and his company who truly care about a customer's needs, who is not looking just to make as much money as possible, and who is a pleasure to deal with. I have recommended Technology Professionals to several friends over the years, and I can confidently recommend them to you.

They did a great job of repairing my computer. They were honest, extremely reasonable, and fast…read more And the PC works great.

I had a hard crash with my PC. The bios got corrupted, and I was dead in the water. Other IT…read moresources were not able to help me much at all. I was referred to Mynex and they explained a couple of approaches, which seemed reasonable. After trying to re-flash, the bios, which was a longshot, they recommended replacing the motherboard at a significantly lower price than their competition. Not only did they source a motherboard at a great price, at my request they replaced my hard drive with a. SSD drive AND GOT ME UP AND RUNNING AGAIN AND IN BEAUTIFUL SHAPE. And when I got their invoice, I was very pleasantly surprised at the price. These guys are the best!

I stopped at Totan's to replace the DLP set I bought there 15 years ago. I was greeted with a…read morefriendly hello and they listened while I explained what I was looking for. They are extremely knowledgeable and explained all the options available. I was then offered the best price on the set i choose. On the day of delivery, Mark and his team arrived on time and began by removing the old set, which was a monster. They then installed the new set and took the extra time to assure everything was working as I hoped it would. They were courteous and professional. I've returned to Totan's whenever I have entertainment needs and will continue to do so in the future! 5 STARS

Needed somebody to come out and look at our television and see if it was repairable gentleman came…read moreout rather quickly a couple days later and was on time and looked at everything and did basically everything we asked him to do

I loose working with deluxe. They are honest, knowledgeable and have great taste for Thayer and…read moresound equipment. I can always expect great prices and great products. I've been working with them for 10 years and referred many friends over to them.

I found this place through Paradigm's dealer finder. Turns out their one of the best dealers in the…read moreregion, if not the country. Their attention to service, and expertise in what they sell is a testament to this. I came in looking for a new center channel, which they were able to get me within a few days. When I came in to pick it up, they spent the next two hours demoing a variety of speakers and electronics. They knew I wasn't looking to buy, but was still curious. When the time came to upgrade two more speakers, not only were they prompt in getting me what I wanted, but they also helped me exchange my recent purchase for a different model. Basically, I bought a speaker in one finish and then later wanted it in a different finish. They helped me out with exchanging this even a few months after the sale. Never once were they pushy in trying to up-sell me on more expensive gear, nor were they smug or elitist when I told them what equipment I was running. I don't have crazy expensive stuff, but I think it's good for what I need. I appreciate that they realize their customers may have different needs and budgets. They made me feel like my business mattered to them even though I was only spending a modest amount on three speakers. An added bonus, they also happen to be in a low sales tax part of Naperville, witch saved me about 3%. That said, I would have chosen to work with them regardless. Bottom line. They know their stuff, and understand good value and performance in sound and video. They work with you to get you what you need for a fair price. I definitely recommend them.

These guys are awesome. We use them for our colocation and they are extremely knowledgeable and…read morehelpful. They have impressed me on multiple occasions with their willingness to go the extra mile for customers. Special shout out to Brian Clark, who has assisted me and saved me from headaches a number of times.

I was unsuccessful with a previous computer store, located on Ogden ave, figuring out the reason my…read morehigh end gaming PC would crash while running games. They ran their tests, charged me a fee and could not replicate the failure. Once I got the computer home, it crashed once the game was being played and they said they did everything they could and I was out of luck. I decided months later to see Adam at nerd rangers. He was very thorough in gaining background on the issue. He asked me whether the other repair shop tried to run the actual game? I was not sure so he went ahead and loaded Fortnite and said he would do his best to replicate the issue. Later that day he reached out to let me know that he believes he found the reason the game crashed (as it did for him) and he felt confident that he fixed the issue. When I went to pick up the computer he reassured me that if for some reason the fix didn't work he would continue to work with me to identify the problem. Happy to report that I've run multiple games with zero crashes and everything is running fine. The level of service, detailed questions and customer care was excellent. Thanks Adam!

Unfortunately, someone took it upon themselves to improperly disconnect my external drive over the…read moreholidays. This ended up resulting in my hard drive no longer working. I truly feared all of my files were gone forever. Wedding pictures, baby photos, and vacations we'd taken over the years. Plus all my music and video files. Adam and the Nerd Rangers saved almost everything for me on a 5TB drive. Their pricing is incredibly reasonable. I'd called a couple services that would have needed me to mail off the drive and they quoted me much higher rates as their minimums. I'm so glad I found Nerd Rangers. They're local and kept me updated every step of the way. I can't recommend them enough. Thanks again guys!

Never finished the job 2-3 years ago.......installed antenna and tablo, but never came back to get…read moreone of the tv's to work or to explain the use of the tablo. Nice couple, but not reliable. Did not return calls, or even answer texts. No shows several times. I would not recommend this company.

Eric came twice. He ordered all the parts installed all the wiling and made sure everything was…read moreworking that included a antenna with next generation reception day one and after that he installed ethernet cable so that I can get two gigs feet throughout the house. He did this for a reasonable fee and he's a very personable young man and does very professional work.