1. Cricket Wireless Authorized Retailer

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    Tinley Park, IL

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    Cricket Wireless Authorized Retailer

    3.0 (6 reviews)
    Closed • 10:00 am - 7:00 pm
    Updated 1 month ago

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    Best Buy Tinley Park - 65 inch over bar

    Best Buy Tinley Park

    2.5(101 reviews)
    3.5 mi
    •$$

    Terrible customer service, terrible manager. I had an appointment scheduled today at 4:20 to get my…read morescreen repaired; I booked the appointment through Apple Care. I arrived to my scheduled appointment and was checked in by Brandon. He ran my diagnostic then says well we already have 4 screen repairs to do so we can't service you today. I was so confused because i had an appointment so how could they not have time to service me after I drove all the way there. I asked to speak to a manager, then Dylan arrives. He is very rude and condescending towards me the entire time and kept saying "Well we had appointments before you, so it's nothing we can do" He never apologized once. I asked him to call his manager or call apple support to rectify the situation and he refused. He said "he's not going to bother his manager on his off day for this" still never apologized for my inconvenience nor acknowledged I had an appointment. Another manager comes, i believe his name is Ivan and finally admitted that they made a mistake and overbooked themselves. It was the first time in this whole encounter that I received an apology. Dylan is not a good manager and should be fired.

    I really came to this Best Buy to shop around for phones in the area for my wife since she's in…read moreneed of upgrade. This place lacked a lot of phones and apparently one of the co-workers said that the place was recently robbed of their phones which is a weird thing to say or to happen in an area like this. Overall, I do feel like the lack of customer service was very present here. I haven't been to a Best Buy store in forever either and it feels like so much has changed here. I personally felt like I left disappointed without getting close to an answer. Best Buy definitely tries to worry to the higher price items that you can find for a lot less. And the cheap things that they do have are complete garbage

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    Simply Stereo

    Simply Stereo

    4.8(33 reviews)
    37.8 mi
    •$$$

    I was seeking to update my 2-channel system for my enjoyment in retirement. My vintage system,…read morepurchased in large part from Simply Stereo at their old location, was working fine but I was looking for something better. After answering question after question and really listening to my responses, Dave set me up with an incredible system. He matched a McIntosh integrated amp with a pair of Dali Epicon speakers and a REL subwoofer. He came out to the house, set-up the entire thing and even corrected errors on my video system. The results were incredible. I could not be happier with the component choices and the musicality of the system. It has a great sound stage. Daves interest, attention and willingness to take the time to explain things are second to none. This is the only place to go when shopping for high-end audio equipment.

    Stellar experience at Simply Stereo!…read more We were in the market for a new media console, and Salamander caught my husband's eye. He noticed that Simply Stereo was listed on Salamander's website as a premier dealer. He sent an email inquiring about coming in to see some items in person, and we headed there on Saturday afternoon. We were greeted right away by Dave, who was helping a customer carry something out to their car. When he came back in, he listened to what we were there for and showed us upstairs to one of the listening rooms. He patiently answered approximately five million questions from my husband and, as luck would have it, what they had on display almost exactly matched what we were looking for. They were able to to get fiddly with the details of what looking at side panel options and determining how the tv mount connects. It was a no brainer to make our purchase from Simply Stereo. The price was excellent and the customer service was top notch. From the email through purchase, it was a great experience and we'll definitely be back in the future - I think a few speakers caught my husband's eye while we were wandering the store.

    Cricket Wireless Authorized Retailer - mobilephones - Updated October 2026

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