I was seeking to update my 2-channel system for my enjoyment in retirement. My vintage system, purchased in large part from Simply Stereo at their old location, was working fine but I was looking for something better. After answering question after question and really listening to my responses, Dave set me up with an incredible system. He matched a McIntosh integrated amp with a pair of Dali Epicon speakers and a REL subwoofer. He came out to the house, set-up the entire thing and even corrected errors on my video system. The results were incredible. I could not be happier with the component choices and the musicality of the system. It has a great sound stage. Daves interest, attention and willingness to take the time to explain things are second to none. This is the only place to go when shopping for high-end audio equipment. read more

Stellar experience at Simply Stereo! We were in the market for a new media console, and Salamander caught my husband's eye. He noticed that Simply Stereo was listed on Salamander's website as a premier dealer. He sent an email inquiring about coming in to see some items in person, and we headed there on Saturday afternoon. We were greeted right away by Dave, who was helping a customer carry something out to their car. When he came back in, he listened to what we were there for and showed us upstairs to one of the listening rooms. He patiently answered approximately five million questions from my husband and, as luck would have it, what they had on display almost exactly matched what we were looking for. They were able to to get fiddly with the details of what looking at side panel options and determining how the tv mount connects. It was a no brainer to make our purchase from Simply Stereo. The price was excellent and the customer service was top notch. From the email through purchase, it was a great experience and we'll definitely be back in the future - I think a few speakers caught my husband's eye while we were wandering the store. read more

Very knowledgeable and helpful staff. I wouldn't go anywhere else: fair prices, equipment for all types of listeners.

Absolutely amazing experience at Simple Stereo! I accidentally dropped a small socket tool inside my dashboard while installing CarPlay myself and was really worried it might cause issues. The staff members there are really professional!! they carefully opened up the dashboard and retrieved the tool for me without any damage The service was excellent, the staff were super friendly and genuine, and the store itself is beautifully set up. They carry great products too. I'm so grateful for their help--highly recommend this place to anyone needing car audio or electronic work done! read more

Truly the most helpful person i've encountered in any business recently Knowledgeable, professional. Personable. The best!! read more

I am an audiophile and visited this store with my Father who is also an audiophile. We were shopping for Tower speakers. The service was unreal! So professional and knowledgeable. Got a great deal on Paradigm Tower speakers. I love them so much it's as if a live concert goes on in my basement every time I play music from the system. Highly recommend this store!! Much better than ordering audio stuff online. Go here, you will save money and you will get exceptional customer service and audio advice. read more

The owner could not have been nicer. I went in tonight to get a new cord for my subwoofer as my dog chewed my last one. He told me he could fix it quick if he had the correct end and he did! He told me he does not normally do repairs but did this for me anyway, and showed me how I could do it myself in the future and only charged me for the part! This kind of service does not happen anymore. No one does things for anyone unless it benefits them. Thank you sir. read more

I've worked with Lee at Simply Stereo for years now and he's always given me the best audio advice. I actually bought my lifetime dream speakers from him without hearing them first. That's how much I trust his opinion. Simply Stereo carries the best products, gives the best advice and recommendations and has honesty and integrity as core values. I can't recommend them highly enough. read more

Simply Stereo - Electronics Near Me - Palatine, Illinois

Awesome selection for many price points. Everything is pro level - you get what you pay for. The guys are awesome and will tailor the shopping experience to your budget. No pressure or up selling, just good information and recommendations. I'm sure what I was looking for was way less than what most people buy from them, I didn't feel at all like I was a lesser customer. They came in under my expected price point. I will definitely continue purchasing from them. read more

This place was a welcomed experience. I spent I spent hours there, and never felt rushed, had everything explained to me that I had questions about and had a very in-depth demo. I am from San Antonio but was in Chicago for the Stereo show and wanted to see what the local area had to offer for equipment and these gentlemen rolled out the red carpet. Surely would be my shop of choice if I lived there. An amazing and different experience for an audio store. read more

The service I received from SIMPLY Stereo today was stellar. They got my center channel working and cleaned up the jungle of wires I had all in a friendly manner - at a very reasonable price. The business I used to hook up my system previously had not found the time to help me after 3 months of me asking for help. Simply Stereo was out in two days and fixed my problems. I'm only sorry that I didn't contact them sooner. read more

Fantastic customer service and competitive pricing without having to negotiate. Product selection vey well curated but no snobbery in evidence. As good as retail gets. read more

Good people. Will work with your budget and sell quality products. They have stayed in business for a long time because they are not dollar driven, they just love music, components and sharing their knowledge. If you purchase and have a problem, they will fix it, if you have a question on audyssey adjustments or other, they will help. A+ on service. Highly Recommended. read more

This place is terrific. One feels they are chilling in a friend's living room when they visit the store. Each time I've visited I've felt welcomed. Clearly Lee and Dave are driven by the satisfaction of their customers above all. No upselling, a genuine interest in the customer's opinion, and an overall feeling that you are in it with them as you search for audio wonderfulness. Pricing is fair, competitive and transparent. Why go to a big box store when you can support a small business with its heart in the right place? Check them out. You won't regret it. read more

Lee and his coworkers know their stuff. Honest and super friendly group, big proponents of demo-ing equipment to help find the right setup for you, and FAR more knowledgeable and upfront about audio products than anybody I've ever met at Abt or a Best Buy. Just an excellent experience every time I've been there. read more

One of the last true local stereo stores out there. Their customer service is exceptional... if it wasn't, then they would have been out of business 10 years ago when everyone started buying audio equipment online. I love the fact that they don't hover! They are attentive but will leave you alone when you just want to be at one with your listening experience. The gentlemen there are very knowledgeable and willing to offer guidance when asked. In addition, they are great at obtaining the correct replacement items that I have needed over the last several years. Truly a great place to visit! read more

I love music, it is a part of my daily life. I have bought and sold many stereos over the years, but don't consider myself an "audiophile".... I mostly buy mid priced stereo components. I have seen this place for years, and decided to go in. The three listening rooms are big enough to hold several components and speakers. Jason spent over an hour with me. Not being in the market for anything new, i took in his vast knowledge of the industry as an introduction into high quality audio. When the time comes to upgrade my system, I would definitely go back. It is obvious the mantra of the store is to work with customers to find the right "fit" for their room, music, movies, etc. Other than the less-than-polished interior, and exterior, it is a pretty cool place. read more

They are awesome. Been doing business with them way before Facebook and Yelp even existed. They were the only place I could find that had a center channel for my Klipsch mains KLF-20 beasts. But while I was there I feel in love with the sound of the bipolar Definitive Tech. I am more a movie guy so the Klipsch horns were always wonderful for the wide stage and enveloping sound. But if I ever upgrade, it will be to the Definitive Tech line. They always work on price and sometimes you can get a floor model for a great price. They are flexible to move around speakers and let you bring in your own demo material and are experts. Unlike the big box stores, these folks know, live, and breathe speakers and sound. I hope they stay around forever and certainly have been in the business a long time for a reason. Like others mention, don't let the outside of the place fool you. When I first visited, I was like what kind of place is this? Then I stepped inside and it was crowded but it was nirvana, they had all the cool stuff and I exited about 2 hours later - LOL. read more

Great wealth of AV knowledge. Best prices & they will save you from paying for snake oil.

Nothing but good things to say about these guys. They take a comprehensive approach to your needs/wants without pressure and value is always a high priority. Whatever you're budget you will get the best bang for your buck. I've purchased a lot of quality gear here over the years. Highly recommended. read more

Great to have a place like this in our area. Very good service with a focus on the customers individual needs. Nice people to do business with! read more

Best customer service i received in a very long time. Neil is extremely knowledgeable, patient and lets you take your time. No matter how many times i went back, every time they treated me with utmost respect and provided honest advise. They even let me take the whole 5.1 speaker system home to try out for a few days, at no charge. Highly recommend this place if you are looking for some nice speaker systems like Paradigm. Update I broke one of their demo speakers while taking out from the vehicle, at my home. They did not charge me anything for the damage, and immediately acknowledged it was their fault, as they did not pack it properly. Amazing customer service. read more

Beat another major Chicago retailer (with 3 letters) by 15% on a set of Klipsch speakers. I also bought my Klipsch Chorus II's many years ago from these guys so they must be doing something right. read more

These guys are 'simply' the best. I'm not a 'high end' audio guy; was just looking for a good quality, moderately priced receiver. Lee pointed me in the right direction and lined me up with a terrific Yamaha receiver at a great price (yes, they WILL price-match). Even before I had committed to buy anything, Lee took the time to run my speakers through a number of tests (speakers I thought were defective, but proved not to be). If you want to be treated with all the patience and respect that's usually reserved for millionaire audiophiles, don't hesitate to shop Simply Stereo. And be sure to speak with Ken-a stereo veteran who really knows his stuff. read more

I stopped in here on a whim to hear the Klipsch Reference floorstanding speakers, and received amazingly helpful service from Lee, an outstanding audio enthusiast. He introduced me to some incredible speakers I'd never heard of that were the same price, but sounded way way better played side-by-side (and looked even cooler). They have all sorts of quality audio equipment, and are happy to let you play your favorite music from a convenient ipad. I'm glad I stopped in here or I would not have known what I was missing! Lee knows his stuff and went out of his way to help me in my quest at every step of the way. I got a competitive price on what will be one of the first shipments of the new Elac Unifi UF5 floorstanders from legendary speaker designer Andrew Jones! The exterior could use an uplift, but don't let that stop you! read more

Worked with Lee to audition and ultimately purchase some Focal headphones and he was awesome! He let me demo a pair at home until a new boxed pair came in which was incredibly helpful. Love this place! read more

Fantastic Service. No pressure, extremely knowledgeable. These guys will go the extra yard to please. Just exceptional.

I have been stopping by their old location for a few years now. The customer service is always fantastic. Knowledge of the in house equipment and basically anything else audio I've asked about is exceptional. Lee and Dave are super pleasant to talk to and have a real passion for what they are doing. It never feels like a sales pitch. It almost feels like they want to jump in your car with you and go listen to some music or watch a movie at your house. Super laid back. I've been meaning to review them for a while. I pulled the trigger on some speakers yesterday and went to lick them up. Not only did they walk me through how to set everything up, they had every cable and connector I could possibly need in stock. Getting everything in one trip is always soooo satisfying. Within a half hour of arriving at home I had some great music going. What pushed me over the edge for the review is their new space! They gave me a quick sneak peak. It is not even done yet and is gorgeous. I listened to a quick track and the room and system are set up beautifully. I'm super excited to return when it's done. Also, I'm not a coffee guy. If they offer you a cup of coffee.... Take it. These guys are even geeks about their coffee. read more

This place is perfect for anyone looking for nice quality products along with knowledgeable employees. Great alternative to shopping the big box stores that sell mostly poor quality products with uneducated employees. These guys actually know what they are talking about and provide plenty of advice without pushing the most expensive option. read more

We recently purchased a stereo from Simply Stereo. Their suggestions and customer service were outstanding and very knowledgeable. The staff led us to just the right equipment for us. Service is also great, Dave did a great job with the installation, He answered all of our questions and helped us to learn how to use our entertainment system. We would highly recommend Simply Stereo to anyone considering making this kind of purchase. read more

I went here to upgrade my speakers from one Paradigm model to another. From the outside, this store looks very unassuming. But inside, you'll find plenty of audiophile-level equipment. Most importantly, they have great customer service and really know their stuff without being ostentatious. Highly recommended. read more

This place has been around since I was little. When my father went into buy his speakers they had the best customer service, and to this day they still do. Very nice group of guys. This is a place to go to if you really want great speakers. They have entry level setups, but you have to talk with them and get some prepping before you go set this up in your home. This is not like a box set you get from best buy. This stuff blows that away. read more

My kind of store - great helpful advice, no hovering while you listen, myriad choices, friendly, all kinds of information, flexibility, no-pressure sales style (they let the speakers do the talking!), and real people with audio knowledge! They can go as deep as you want with information, and they absolutely can do anything - there's no such thing as the word "no" here! HIGHLY recommended without hesitation!! read more