Incredibly friendly employees at this location. Chris aka "Common" is awesome and has the most…read morepatience. He made the process very seamless. He answered any questions we had. Highly recommend this location and the staff here.

1 star. Terrible experience with employee Ameer Agel. It took him 3 hours to transfer 2 phones and…read moreset up home internet -- due to complete disorganization. He entered my daughter's account number incorrectly, and she has had NO SERVICE for 2 days. When I returned to fix it, he was rude, dismissive, made me cry, and kicked me out of the store. Still no resolution. On top of that, I was quoted $180/month and am now being charged $295. That's called false advertising. Avoid this location and this employee at all costs.

This review is for JASMINE!! She is incredible. I had to return my router and I was in and out…read morewithin fifteen minutes?!? She was so helpful, kind, professional, and efficient thank you Jasmine!

I've been a customer of Verizon Wireless for over 10 years, and recently decided to start my…read morebusiness services with them. Unfortunately, this experience has made me seriously question that decision. I went To store to replace a stolen IPad. I visited the store at 1100 S Canal St in Chicago on Sunday and was initially told my claim was still processing. I understood and waited until Monday. On Monday, I confirmed with Verizon customer service that the credit for the replacement iPad had been applied, and the representative also sent me an email confirming that the credit was back on my account. I even called the store ahead of time to make sure the iPad was in stock, and I was told that it was. When I arrived, I spoke with a representative named Alonzo. While explaining my situation, the manager, Dianna, came over, did not say much or introduce herself, and began going through the Alonzo's tablet device. She then asked me to explain everything again. I gave her an explanation and even let her see confirmation email, she walked away without giving any clear direction and went to back room of the store. A few minutes later, Alonzo left and went to the back. He came back a few minutes and told me the iPad was no longer available. This didn't make sense since I had just confirmed it was in stock. When I asked for help finding another location or calling another store, I was basically told to figure it out myself. At that point, something felt off. I had a friend call the store while I was still there, and they were told by another employee, Xavier, that the iPad was actually still available. That was extremely frustrating and made me feel like I was being given the runaround. When I brought this up to the manager, she changed her explanation and told me I needed to call Verizon again before anything could be done, then walked away to help other customers while I was left sitting there trying to fix the issue on my own. In the end, I had to resolve everything myself with little to no support from the store staff. The lack of communication, professionalism, and consistency was disappointing. After being a loyal customer for so long, this experience left a bad impression. I expected much better, especially as someone bringing business to Verizon.

I've been to this Banana Republic a few times and love it. Everyone's always super friendly. I saw…read morea shirt I wanted that just happened to be some kind of return I guess, and the employee searched and found me one in my size. It shipped all the way from Seattle, so... Yeah. I like this place

We were assisted by the manager to try and perform an exchange with an item purchased online. We…read moreultimately were not able to find what we needed at that store but the staff was super professional and they went out of their way to try and help us. The manager called the surrounding Banana Republic stores and located an item and put it on hold for us. I really appreciate them for going the extra mile!

This was hands down the best experience I have ever had at a Verizon store. After having a terrible…read moreweek, my screen broke on my phone. Not only that it was the day before my best friend's wedding. We stopped in there to see what they could do for me. I knew when I went in there I didn't have an upgrade any time soon! Joel and the manager Christian were beyond amazing!! They were able to let me upgrade early. I was able to get a brand new phone with a case and they even included a portable charging pack! I live in Chicago and no one ever acts like they care. Joel and Christian were so great. Their customer service was totally appreciated! They saved the day and we had a blast at the wedding!

Very knowledgeable and helpful staff. They know their products and wireless plans and services…read more Been there several times and they have always helped to solve my issues.

I have been struggling for years with the internet and Verizon in my part of McHenry, IL E-vergent…read morewas recommended to me by a neighbor in my Homeowners Assoc. The process to make contact was very efficient. Within in business day, I had someone make phone contact with me and schedule and appointment and installation. Install cost is very inexpensive. I coordinated this with my Wi-Fi tech advisor for my home .E-vergent's tech showed up right on time and got to work immediately. Within a few hours I was operating and in business throughout my home. I work at home, so my internet connection is extremely important. I highly recommend E-vergent and have already recommended them to my other neighbors. Here are some more pros (there are no cons): -- System in place for two weeks now and works flawlessly, even in a snowstorm. Line-of-sight-system -- Unlimited data (HUGE advantage) --Very fast download speed --Very consistent performance - no slow downs at any time night or day --Performance over Verizon is 180 degrees better (I dropped Verizon) --Extraordinarily affordable compared to Verizon, AT& T and others. Cable not available in my area. Just as well so I do not have to put up with Comcast. I am very happy with E-vergent and would highly recommend

Great internet speed, especially for the country! I've only had one outage, and was able to talk to…read morereal person when I called. I've been very happy!

I had a lot of trouble with my order and the finished product but the owner personally contacted me…read moreto address my concerns. I would encourage anyone working with them on a custom order to ask a lot of questions in writing to be sure what you think you are asking for can actually be done. They do accept credit cards; however, they charge (I think 3% extra) extra to do so.

Not a fan. This is the second year in a row I have reached out to this local vendor, in 2021I…read morereceived no response at all. 2022 I did receive a phone call from Robert that was supposed to be followed up with a mockup. Ghosted again even after emailing him for an update.

Matthew was a cool dude, I like your style. This place is %100 the best. Weed is always amazing…read morevery most and sometimes sticky still love the experience every time great vibes

Wonderful experience. Great selections and the woman who helped was Des. She was externally…read moreknowledgeable and had such a wonderful personality. Thank you sir such a wonderful experience. I'm new to all of this and she made it easy. Keep up the good work.