I have brought them cell phones my family members have brought them desk tops and we have always…read moregot great service.

Just an FYI - Hours Have changed - Closes at 6p, Not 7…read more Myself and a lady pulled up at 6p to get our phones repaired. Wah, Wah, Waaah - Out of Luck.

Horrible customer service. Ameer kicked my mom out of the store because she was trying to fix HIS…read moremistake. He connected the wrong phone number to my account after 3 hours of us sitting in the store and 2 more of her trying to get him to fix it. She had to call the previous provider while he was doing nothing. He yelled at her, made her cry and then kicked her out in front of other customers. You should be ashamed to have such a horrible employee, firing would be a reward to your store.

Horrible customer service. This place should be closed down. They had no problem taking thousands…read moreof dollars from me selling me defective devices but when I had a problem with my bill they can't do anything. They returned 2 defective devices but never reimbursed my account Im owed 800 from this place and they won't do anything except send me to corporate. They even called police on me for raising my voice Well maybe if you were out 800 you would raise your voice as well. Please be careful They are scam artists. They are not even an authorized Verizon dealer Take your business elsewhere.

Jesus took great care of me. I messaged him on Yelp after an unsuccessful appointment at the Google…read moreStore for my Pixel 6a. I was using my laptop to find repair shops and making phone calls was not possible for me at the time and he responded fast. The corners of the steel frame on the Pixel were bent from previous drops and a new one is needed for the new glass to sit flush and properly. However, the Google Store was missing the steel outer frame which is necessary for the new glass to be installed and they said because this model is a few years old and they are not receiving new parts for it. Jesus knew I needed a phone right away so I could get back to my job and my funds were super low and I couldn't afford to spend $400-$500 on a new phone so he did his absolute best to work around the damaged frame issue for me. He managed to get the new glass in there but the bent frame caused several hair-line cracks across the bottom half of the screen but the phone worked again! It didn't really look to bad to be honest. He wanted to make it right for me said he will order another glass and install because he had an idea of how to repair the frame for me and would do so at no extra charge and he would call me the new part arrived. He let me take the phone home to use in the meanwhile. I would absolutely recommend this place for cell phone repairs. Jesus is honest and very helpful.

Very rude associate on the phone. Hung up while i was asking questions…read more Attitude is crazy

No customer service no assistance with use of the android unlike Apple which I am switching to. I…read morehave been to 4 t-mobile stores to be ignored, rude usless employees as I am an older female if you don't want older female with same money as men are the majority of whom you spend hours accommodating, however I believe frankly after the sales job you don't give crap if they are satisfied or care about repeat customers with men either. You could be human and I have been in Customer service for most of my life and just answer a simple question about certain operating procedures. HORRIBLE CUSTOMER SERVICE GO TO APPLE IN OAK BROOK IF POSSIBLE. ANY ANDROID HAS The worst employees and TERRIBLE CUSTOMER SERVICE!!!! Less than 1 star.

Went to this T-Mobile location to return an Internet gateway, and without even asking any…read morequestions, the customer service guy said they couldn't do it there, that I had to go online, cancel it, get a shipping label sent to me, then take it to like a UPS or something like that. I said that's like three extra steps, and I'm here now, why can't you just do it here? He said ''et me ask my manager,' who he called (and I could hear in the back room - he didn't even come out) but he said no go ahead and just tell him he's got to do it online. Went to another T-Mobile down the street and the guy took the return and had it off my account in five minutes. VERY lazy at this one.

I give Metro pcs a 1 star rating because, I purchased an iPhone 12 from a promotion 6 months prior…read moreto me wanting to switch. and being with the company for over 10 years, You'd think they'll give me great customer service. I had a family plan with them and I decided that I wanted to move to T-Mobile because they had a better deal for my family including my internet service. so I tried switching over, they told me that I had to have service with them for a full 365 (air quote) days in order to switch to T-Mobile. Which other companies doesn't require that long to switch over. It's insane to me that they try to hold you hostage at their company, for a phone that I fully paid for all at once. Sooo I was able to move my family plan to T-Mobile all but one phone so I'm either stuck paying two different companies which is absurd, and getting a whole new phone and moving it to T-Mobile. I will NEVER recommend anyone to Metro pcs. Cheaper is not better under no circumstances!!! I really tried not to take it this far but I shouldn't have to waste money and buy a new phone all because they want to hold me hostage. That sounds like a breach of contract to me but anyway.... Latoya

From the owner: Discover the smarter way to get all of the high-end devices you want and the network you need, for…read moreless.

I updated my iPhone today at this location. Customer service was excellent! David, the Verizon…read moreagent who worked with me, was very knowledgeable about Verizon services and products, and provided me with excellent service. He answered all my questions in detail and I did not feel rushed or hurried. His personable and friendly manner was also appreciated!

Came here inquiring about Home Internet. Decided I'll wait a bit for considering. Made a watch…read moreimpulse buy haha. No issues, in and out quick. The store was busy and the employee helping me was friendly.

Do not even think about buying anything from them... I bought a cell phone from them and when I…read moreattempted to use it with my carrier I was informed that the phone was stolen. I contacted them about it and the owner said oh well its no returns!

My lap top was ready for the recycle bin. Then I found Russ,…read morenice guy, he fixed up my lap top same day, no problem. Now I have a guy , you need a computer guy. Make Russ the guy . Terry B.

I am typing this on my newly repaired laptop thanks to Cutting Edge's efficient and affordable…read moreservices. Thanks, Russ!

This Apple Store had a nice layout. It looked like they had a lot of staff. I appreciated that it…read morewas in/near downtown Naperville, but I was still able to park close to the store entrance. I thought they had a great location. It looked like they had a lot of great Apple products too.

Apple Store of Naperville is my usual go-to location for Apple needs. While I don't have any issues…read morewith theft thru mail... I prefer to pick up my items at the store directly. Due to being in Naperville, and the only one in the near vicinity... this location is always almost busy. Luckily, there are two parking garages within a two blocks of this store. Today, I decided to buy some AirPod Pros the day after the new iPhone 17 was released. That in inside was a very big mistake because there was a huge line for pick up orders. I arrived about an hour before the location opened. And there was a big line outside. The person at the door asked what we were looking for, and I told her that I was here to pick up an order. She pointed to the line and I was there waiting. The staff here was very good about making sure people were in the correct line. Every few minutes, someone would come out and ask each other to confirm they were here to pick up an item. Eventually...that question did become "anyone here for AirPods". I happily replied, with enthusiasm "Yes!!!". And we were pushed inside the store. Once we got inside..we had another mini line. However, luckily, they changed their mind and someone scanned my QR code and I got my item only a few minutes later. Overall, while this location is always busy... it is also always clean and I do feel safe. Sometimes, we have armed guards nearby too. I wish there was an Apple Store more west (aka: closer to my house), but until then...I will continue to visit this location.

My iPhone plummeted from my 4th story balcony. The front and back of the phone were severely…read moreshattered but surprisingly still useable. I wrapped it in Saran Wrap and put it back in my case to keep glass from going everywhere when I was on the phone. Decided to take it here instead of getting a new phone. Chris quickly greeted me, assessed the issues, gave me a quote and a time to come back. When I tell you that he hooked my phone up and that it looked and worked like it was BRAND NEW, please trust me! My phone was fixed about 6 months ago and I haven't had one issue. I HIGHLY RECOMMEND...THANKS, CHRIS!

The best customer service, hands down. If you need your phone repaired look no further. I've used…read moreDr. Gadget multiple times for repairs and each time the service has been great and repairs completed timely and perfectly. When a big name store told me I would have to ship my phone out for repair, instead of investigating further to find out the actual damage, I declined and came right to Dr. Gadget. Here, I was assisted quickly and the tech was able to identify the issue right away, saving me time and money. Highly recommend!