Incredibly friendly employees at this location. Chris aka "Common" is awesome and has the most…read morepatience. He made the process very seamless. He answered any questions we had. Highly recommend this location and the staff here.

1 star. Terrible experience with employee Ameer Agel. It took him 3 hours to transfer 2 phones and…read moreset up home internet -- due to complete disorganization. He entered my daughter's account number incorrectly, and she has had NO SERVICE for 2 days. When I returned to fix it, he was rude, dismissive, made me cry, and kicked me out of the store. Still no resolution. On top of that, I was quoted $180/month and am now being charged $295. That's called false advertising. Avoid this location and this employee at all costs.

Jenny is a patient representative. She helped me, with the help of tech services, through the hoop…read morejumping of switching numbers on units that don't have SIM cards. Great experience.

I was assisted by a professional named Brian Hendricks who helped me with my iPhone issues,…read moreanswered my questions and treated me with courtesy. I finally have a working phone ! t Thank you Brian for helping me. You are a credit to your employer .

I walked into the Woodridge store not knowing what I wanted in a phone. Laura G. took care of me…read more She was totally awesome! She explained everything about the phones I was looking at. Made my decision easy. She was courteous, professional and so very easy to work with. I felt very comfortable working with her. Thank you!! Pam S.

Horrible customer service. Ameer kicked my mom out of the store because she was trying to fix HIS…read moremistake. He connected the wrong phone number to my account after 3 hours of us sitting in the store and 2 more of her trying to get him to fix it. She had to call the previous provider while he was doing nothing. He yelled at her, made her cry and then kicked her out in front of other customers. You should be ashamed to have such a horrible employee, firing would be a reward to your store.

Updating my review, ask for Sean to help you as he will help you with any issues. It's A LOT…read moreeasier to resolve your issues in the store rather than online. Great service and next to Dunkin Donuts, Jets Pizza, Panda Express, Jimmy Johns and Wayback Burgers gif you are hungry.

I went in to talk about upgrading my phone because I was having issues with it. When I walked into…read morethe store they are very unprofessional a young kid came over to help me, I picked out my phone he told me what it would cost and so forth, when I chose what color phone I wanted he said they didn't have and suggested I go to Best Buy. I went back a few days later because the price I was told wasn't true and when. I went back they were rude and didn't want to help. All they wanted was me to leave and go back to their phones

I went in on Tuesday, October 30 to have my iPhone screen repaired. When I got home, I realized…read morethat I could not use voice command, so I went back on November 1. Instead of fixing my phone the guy created another problem. I am no longer able to use all of the keys on my keyboard; this was not an issue before him opening up the screen a second time. He wanted me to come back and get the phone later on, and I explained that I was not from the area and would not be able to return. I asked him for a refund so I could go elsewhere and get my phone fixed. He declined and said no refunds. I understand that I may need to be a little inconvenienced, but since you could not do the job after two tries, I should receive my money back. Unfortunately, I will have to return, but they will never get any more business from me. I will advise going elsewhere.

I needed an emergency screen fix on my iPhone 7. The screen looked like a spiderweb got a hold to…read moreit. They fixed it while I waited and even threw in a screen protector for me. I will always return. Friendly service.

This place is a JOKE. No wonder there are no reviews or photos from actual consumers but only from…read morethe business owner. My brother dropped his note and it cracked on both sides (front and back since both pieces are made of glass) so he asked me to check on yelp. Yelp has this cool feature where I can compose a message and have it sent out to multiple businesses. That is what I did and a few places responded, Gadget Fix MD was one of them and gave me the cheapest estimate compared to other businesses. They respond quick and quoted me 165$ for the price estimate and clarifying that the front lcd will take them 20 mins and the back glass will take them 2 hours. And just the front lcd will only be 85$. This was all sent from the manager Rab B. in the direct message and I'll upload the photo for confirmation. He also sent dates that he was available to have it fix so I sent all this information to my brother. It is an hour drive to the phone shop but he made his way out there and when he got to the shop and showed them his phone, the total was over $300, almost $400. The price was double then what he quoted me in the direct message. My brother even pulled out the message and asked for the manager that sent it and the manager acted like he has amnesia and does not remember a thing. He was rude, nonchalant about the situation and didn't care. It was a complete WASTE of our TIME and drive! Time is money and they didn't even work with us or anything. Why would you give me an estimate then not honor it? You have a Masters in IT Business, maybe you should get a masters in Customer Service.

They had great customer service very friendly best price I found, my phone is as good as new very…read morehappy with the results and it was done in a timely matter they also have great prices on all phone accessories