The service is terrible, if I ran my business like this I would be out of business. And were do…read morethey get off raising my bill every single month by seven to ten dollars. This is terrible somebody turn them into the government, they are nothing more than crooks.

Xfinity My xfinity has been off since 3:45 am Saturday morning. I was told they will need to send…read moresomeone out 6/24/25. The service stinks. Let me forget to pay!.

I tried for over a month to get Comcast installed in my house. The problem. The in house install…read moreoperation does not work with the line bury operation. After 12 emails, 22 texts with supposed service people, multiple calls with sales people and service group they still could not get it right. I had 3 appointments to install and 3 times the tech arrived and could not install because the cable bury work was not done. I was promised on 3 different occasions it was all coordinated when it wasn't. Now get this. At one point I was on a chat with an "assistant ". I gave them a very long history of this insane process and how frustrating it was. The assistant apologized and said " we will get it taken care of". And then the "assistant" next asked me "who is your current phone provider?" After all the issues I raised they tried to up sell me on phone service! Yep! Can you imagine? Today was last straw. Promised cable bury and house install would happen today. Tech came, no bury crew! Was hoping to get faster internet but not at this price. We are staying with Direct TV. Absolutely ridiculous! Comcast. You need to seriously look at your install protocols.

This might be the worst company that I have ever dealt with. The issues start with the call in…read moresupport where it takes a seemingly impossible combination of hitting 0 or talking over the robot with "Representative" to get to an agent versus the useless robot support. The next issue is their physical service. The installer did a sloppy job of putting our lines in. The inside-technician was clueless and had to call his own support. They also did a bait and switch on the pricing which is why I ultimately cancelled. After cancelling their service, instead of crediting my credit card for the $50 initiation fee, they gave me a $50 credit (to be used in 30 days). I ended up disputing the charge with my credit card company. STAY AWAY from these clowns if you can.

I stopped at Totan's to replace the DLP set I bought there 15 years ago. I was greeted with a…read morefriendly hello and they listened while I explained what I was looking for. They are extremely knowledgeable and explained all the options available. I was then offered the best price on the set i choose. On the day of delivery, Mark and his team arrived on time and began by removing the old set, which was a monster. They then installed the new set and took the extra time to assure everything was working as I hoped it would. They were courteous and professional. I've returned to Totan's whenever I have entertainment needs and will continue to do so in the future! 5 STARS

Matching prices great customer service and they do it all! Install and setup. Everything went…read moresmoothly.

Went here to purchase a new iPhone because they had a promotion going on to trade in your old…read moreiPhone to receive a discount. Was told the account was "flagged for fraud". With no explanation of why or how. Then was told to call Xfinity directly to figure it out. After being on the phone with Xfinity for over an hour, and being promised other promotions over the phone, we were finally able to purchase the phone over the call. Although I'm extremely disappointed and skeptical because there was no explanation given from the in store manager nor the rep over the phone. Won't be back and will consider switching to another carrier.

Very long wait, and still weren't able to help. Got run around again. Nobody seems to know how to…read morefix issue or who can fix the issue. Thinking it might be time for a change...

Tony was fantastic. The process of getting a quote and then having him do the work was easily the…read moreeasiest home improvement project I've ever had. He did really great work and while he wanted my input he was quick to let me know of a different solution or idea to make the TV look even better. It was a quick install and worth every penny!

Tony was on time, neat and did a professional job with our TV wires behind the wall hookup…read more Highly recommend.

Came in today to get a new upgrade, just waiting a little because they're busy but did not wait too…read morelong. Fernando B. was my helper and he was so nice and very helpful! He also was very informative which I love . He took his time and help us ! I would recommend this place for sure. I felt very value as a customer.

We called and canceled our land line but kept our cell phone service. But a couple of days later,…read moreour cell phones did not work. ATT canceled our entire account. We called the customer service line, and after two frustrating conversations, they said we needed to go into an actual store. THANKFULLY Kevin was working at the Tinley Park location. I was ready to be even more frustrated, but after about 20 minutes taking to a couple of people on the employee help line, he was able to re-establish our cell service. It stinks that due to a mistake on ATT's end, we had to take time out of our day to get cell service back, but at least Kevin was very helpful and got the job done!

I get complaints about this business from their(now my) customers taking checks and disappearing…read morewhen it comes to service calls. Don't know how you can take money from a customer as a contractor and renege on the most basic customer service.

ZEIGLER ANTENNA GETS ANOTHER TERRIBLE REVIEW Eric ZEIGLER…read moreinstalled an attic antenna in my home on a very hot day. That is the best thing I can say about the experience $695.00 seemed high but I was assured of complete satisfaction.. I have a brand new SAMSUNG TV which needed an attic antenna to get more stations. Eric came back to my home and admitted he DID NOT Know how to fix the problem. He offered to come back with additional equipment to improve my reception. ERIC ZEIGLER IS A NO SHOW. DOES NOT ANSWER THE PHONE OR TEXT MESSAGES. I AM OUT $695.00

To whom it may concern...... Account No. 266865407…read moreI have had Direct TV since approximately 2005 at 1308 West Rosedale Avenue, Chicago, Illinois 60660. There have been some ups and downs over the years but I always stayed with you because your customer service eventually solved the problems...apart from the time that you had to relocate the dish and damaged the roof in the process.....I did not file a complaint at the time. Well, times have changed.....I was on the phone for 5 hours tonight with no resolution....I am not able to access my account, I have no idea what my passwords/codes are now with direct tv as they kept giving me new ones/or temporary ones, and I had to create a new email account which was ridiculous! I have been overpaying for years as I have been billed for having a dish and box which were removed about 5 years ago, and somehow I have been still able to get your service on my computer and cell. Your customer service people kept insisting that I had a dish and a box. When I told them I did not, they implied that I did not know what I was talking about. So.....the fact that I never changed my billing/charges is on me. But, after 5 hours on the phone tonight with no resolution, and the changes to passwords, emails, etc. and still cannot access Directv is beyond my limits. My patience has worn thin. I have had it! I can assure you that tomorrow I will be starting a new service with one of your competitors! Very sincerely, Dana Bates

I called customer service for tech help but due to my past due account, the agent was more worry…read moreabout connecting the past due amount. He set it up for the same day that I plan to pay the amount. However, since I felt blind sided I food him nevermind with the real reason why I call.

Totally Professional technician, good customer service, adorable price... ask for A technician…read more"hamza" he is the best, he fixed my phone in less than 15 minutes.. amazing

From the owner: Protech Corp is an Electronics Repair and Phone Accessories store located in Worth, IL that…read moreservices all of Worth & the Greater Chicago Area. We specialize in Cell Phone Repair, Computer Repair, Phone Accessories, Security Camera Repair, Phone Screen Repair, Data Recovery Services, TV Mounting and much more. We want to provide reliable tech support to customers and customer satisfaction is our number one priority. Our skilled technicians are working together to the the first and best choice in local tech support. No matter the job, we have the solutions for you!