Verizon, when you are no longer a customer does not provide adequate support even with their AI…read moresystem which basically push you in an infinite loop not being able to get account number information so you can give the representative that information so you can satisfy your remaining balance of your bill that is owed. Verizon corporate doesn't care about their customers like me who are over a certain age limit and basically if you are trying to reestablish Services, good luck with that because they're not paying attention. Most of the customer service is outsourced overseas and then when you do, tell them that you're trying to pay a bill like I'm trying to do right now they put you in a loop and I got into a argument with a lady who was not listening to me who was supposed to be the person to help me solidify the payment on the account but instead put me into a loop and I never got anything accomplished. That's why I left Verizon because they don't care about their customers and I used to have Verizon three times and the third time I was done I'm never coming back to the store. I would never recommend them. They do not respect their customers that are at a certain age they discriminate. I have yet spoken to anyone from corporate regarding the real problem with Verizon that's why I will never ever recommend them. Maybe they'll respond to this and I'll get resolution. Finally fingers crossed.

Verizon chat transfered my two phones from Xfinity, was on the phone for over 12 hours . At…read moretransfer time Xfinity shut down my phones and Verizon never activated mine. Had no phone for 24 hours, kept getting the runaround online. Came here and was assisted by Alex, a very personable, knowledgeable young lady, who had this mess straightened out in 15 minutes. This is my go to store now. If you need products or service, come here and ask for Alex. Shes great and will help you out. You'll be pleasantly surprised.

The knowledge and expertise you get from Future Link IT is top notch. I have used this company for…read moreboth personal and business and they are nothing short of awesome. They take the time to understand your specific needs and diagnose your network problems or issues and do not try to inflate the problem for their benefit. Future Link IT truly has your best interest in mind and can be trusted. I feel safe using the internet with their security package. That trust goes a long way.

Saved me $680/yr over ATT internet and phone service..Great customer service should a situation…read morearise... VERY SATISFIED CUSTOMER HERE!!

I have been with AT&T for over 40 years; with landlines, internet and wireless. Up until several…read moremonths ago I had been receiving tolerable service. All of a sudden my internet and wireless greatly degraded so I am getting less the dial-up speed. I have had about 8 sevice technicians to my home but they are unable to restore my service to acceptable speed. I should be getting around 6Mbps but am getting less then 1 Mbps. I am paying about $113.00 dollars for wireless and about $60.00 for internet. I am now considering switching to Comcast!! Readers beware of AT&T

AT&T, you should do better. Mine and my neighbor's internet service has been out for 2.5 days now…read moreand we're looking for at least one more day. You know what the problem is and where it is. You tell me you don't have access to the hub that needs service. Why would you put a hub somewhere you can't access? Please fix your problem. Poor service.

It's been about six months now and every single aspect of my experience has been excellent…read more Online speed-tests show that I am getting exactly what I am paying for and the customer support that I have gotten is so good I doubt that I could get that elsewhere at ANY price. There has not been a single ripple in my service and I am at the computer all day, since I work from home. I have a business-class of service because I need a static IP address to host web sites on my home server, so my initial configuration chores are significant. But the availability and quality of support is better than I have had anywhere and I have used a lot of different services over the years!

Interlync has hosted and maintained our website for Logo over 16 years. The owner Kevin has been…read morean excellent source for information. Interlync has kept our website and emails safe from spam. Jim and I are very happy with service. Their website will give you any updates on system issues. You can login your spam and email from anywhere. You should see all of the spam that Interlync stops from downloading to your computer. Use Interlync if you want a safe and reliable website host.

I was promised the dismissal of my overcharges in the amount of 60 and 80 dollars (two billing…read morecycles) in exchange for a plan upgrade to unlimited to avoid overages in the future. I have screenshots and video recording of the live agent chat with Vijay (as you're not able to speak with live representatives). I have spent countless hours, over 6, cried and experienced immense frustration due to follow-up regarding this as my modem for my new plan was delivered but my bill did not reflect what was promised. When following up, a chat agent purposely disconnected the chat because they didn't care to speak to me. The next one kept repeating things that wasn't the concern at the time such as what I currently owe on my bill, how I can make a payment, etc to cause frustration and confusion to avoid reaching a solution regarding the matter. I have where it was repeated 5 times, before and after, the signed change in plan where it is promised my overcharges would be dismissed. They acknowledge this was said, stated they'd contact Vijay but that they can't uphold the agreement but would like to help me set up my new equipment for my plan. They acknowledged the distress this situation had caused me, how I was a valued customer of over 7+ years but that they could only offer me a 60 dollar remediation and asked me to agree. Due to numerous statements stating plural "overcharges" and confirmation of 60 and 80 dollars in total, I refused to agree to such an agreement. They directed me to call: 1-888-565-4329 to discuss things further as they only had so much they could within their limits. After calling and being redirected to over 4 different people at this number at 11p at night, they told me all they would be doing is the ticket#: ECM0018044776 and to call back in a few hours to see if they'd move forward with forgiving the other 80 dollar charge. They purposely told me they'd forgive the overcharges to secure the upsale of their products under false pretenses. I have reported this to the BBB. Blatantly fraudulent.

From the owner: We are open and here to serve you! curbside available, call set up your account and pick up at the…read morecurb or have the equipment shipped directly to you. special holiday offers! internet 100mbps $35, 400mbps $50, Internet and TV $80 with $100 visa card. call today! 708-990-3344

Awful company to deal with! Extremely high prices with little or no service provided. Switched…read moreto AT&T after 2 decades and the still charged an early cancellation fee!!! Ridiculous!!!!

Xfinity is the worst. Had an appointment set up for June 27. When I called to confirm time frame…read morethey denied I had an appointment. ( I made this appointment on June 3 and I have the texts to prove it) The next available appointment was a week away - July 4! I still have no internet. I have spent hours on the phone with the reps- who are all very nice, but no one could solve my issue. Then after appointment was rescheduled they kept calling me asking me to do this, do that. I told them no I have already done that. They do not want the cost of sending out a rep so the customer must do without until it is convenient for them. I have made 2 visits to exchange the equiment and it still will not connect. The worst internet provider on the planet. I plan to discontinue my Xfinity service very soon. I am tired of it. this is xfinity in general not necessarily the St. Charles Store.

Absolutely the best place I'll be going here to get my keys cut till the end of my daysread more

Well, this review should be a single star, but the technician's quick thinking solved my problem in…read moreunder a minute. Great job, man. It was frustrating trying to set the service appointment up. Online form submission = ignored. Phone call one, nobody returned the call. The second call did the trick. Their "safe expert" was supposed to reach out later in the week. Never did, so I've moved on.