Dr. Mardian and his front staff (I'm sorry I can't remember her name!) are genuinely some of the…read moremost helpful and caring providers I've ever experienced. The medical system would be a significantly better place if other providers and insurances had their level of communication, patience, and empathy. They truly treat me like they care about me as a human and not just an appointment to profit from. I had an issue with my insurance that I didn't learn about until showing up for my appointment and it caused a lot of stress. It's something I have to navigate way too often with my insurance and I got overwhelmed. Most of the time, administrative staff can be very rude and dismissive when this occurs. However, they were able to help me navigate the issue with patience and kindness. They gave me some suggestions for other insurances, so that I can receive better care in the future. Dr. Mardian listens fully to my concerns and is very kind. He somehow makes eye exams feel like a holistic experience and is more attentive than most primary care doctors I've been too. If you have eyes, I highly recommend them!

This is the second time I've come here for eye care. They are professional, knowledgeable, and…read moreabsolutely kind. An extra thank you for the lady who advised me about the size of frames being too big for my face! The way she explained it made absolute sense to me!

What a local gem that I noticed while I was at CVS! I had a great experience with this…read moreoptometrist's office. Dr. Baroni is amazing! She was professional, knowledgeable, and took the time to thoroughly explain my exam and answer all of my questions. I never felt rushed, and I appreciated how attentive and patient the entire staff was from start to finish. The office was clean, well organized, and ran on time, which made the visit seamless. Also, she is honest and didn't try to up sell me on more expensive glasses or pressure me into getting additional imagining or testing if it wasn't necessary. I would highly recommend this practice to anyone looking for high-quality, thoughtful eye care.

Absolutely love this office! Between the Dr. and office staff I always feel so welcomed. I would…read morehighly recommend them.

After a health issue that left me with double vision, I ended up with a very specific (and tricky)…read moreprescription. Thankfully, we found Dr. Park and I couldn't be more grateful. She was incredibly thorough in testing my vision and took the time to get everything just right. She recommended separate single-vision lenses for reading, and that made a huge difference. My new Zeiss progressive lenses are noticeably better than my previous pair...much sharper and crystal clear. Much thanks to Dr. Park and David for their excellent care and service!

Listen up. Dr Allison is the best. Every time I see her, she gives her all to make sure my new…read moreprescription gets me the sharpest vision possible. I have a very complicated case, and she always takes that into account when she's fitting me for new glasses. Last year I went to another local optometrist office. Instead of waiting a week or two for her, I got this other appointment fairly quickly. That should have been a clue. This other doctor didn't bother to actually change my RX for new glasses after I sat through the exam. I got the new glasses but I was wondering, why can't I see? So I went back and the doctor basically said they thought the new RX would be too strong for me, so they kept it the same. WHAT? Why would I come in? For a new set of groovy frames??? I had to get the glasses remade and it took like another month. And they weren't very good even then. Absolutely ridiculous. Don't be a dummy and go elsewhere. Dr Allison really is exceptional. I'm grateful for her skill and her care. Thanks, Glendale Optometry!

I came in today to get a new pair of glasses. I brought my own frame and just needed the lenses. I…read morewasn't sure how much it was going to be and needed help figuring it out. Anna at the front desk was very friendly and helped me with the check in process, collect my info to see what/how much was covered by my insurance. Once all my information was figured out, I talked to Neil. I had questions and He was very helpful and explained the different options I was able to add to my lenses. He broke down the prices with me easy peasy and I got exactly what I wanted. I was impressed by the service of the staff, Thank you!

I had an eye exam today at Brand Optometry after not going for a while, and I left feeling…read moreextremely frustrated. The appointment started off great. I checked in, filled out paperwork, and everything was smooth. The technician who helped me first was incredibly kind, patient, and professional. Shoutout to her. She did the preliminary tests (the hot air balloon / green dot machine), and this is where things began. She told me that to use a certain machine, my eyes would need to be diluted. If I didn't want that, I could pay $39 extra to use a different machine. Since I drove myself and could not have my eyes tweaked (and I also didn't sign the diluting eye drop consent in my paperwork), I agreed to the $39. I even asked if it would be billed to insurance because I had budgeted for this visit, and she told me no, insurance doesn't cover it. Not one singular problem, completely doable. Then I went in to see the doctor. He was friendly, easy to talk to, and I actually felt very comfortable with him at first. He started asking me about my contact lenses, what brand I use, what color, how often I wear them. I answered everything and made it clear that I am very comfortable with my current lenses and happy with them. This was just a normal conversation that he initiated, not something I requested. Or so I thought. He then did my vision test and told me my prescription was slightly inaccurate, that my right eye was around -1.75 and my left was -2, as opposed to both eyes being -2 like my previous eye exam from 5 years ago said. Based on that, he said he was going to bring out lenses for me to try on "to confirm." That is exactly how it was presented, as a quick confirmation of his own findings. He brought out clear trial lenses, had me put them on, and we did another quick vision check. The result? My original prescription (-2 in both eyes) was actually still correct (or preferable for my eyes). So not only was this step unnecessary, but his initial assessment was off as well. That is still no problem, I'd rather a doctor try 50 things to be sure than take 1 look at me and brush it off. Respectable. BUT more importantly, at no point, not even for a second, did he say this was a "contact lens evaluation." He never said it was optional. He never mentioned it would cost extra. He never gave me a price. He never asked for my consent to perform a separate, billable service. It felt like part of the normal exam, especially since he was the one who brought it up and framed it as a confirmation. After the exam, I went to the front and was told my total was almost $130, including the $39 I had agreed to, plus an additional amount for a contact lens evaluation. That was the first time I had ever even heard of that charge. I immediately asked the receptionist, very nicely and politely, "Did I request that?" because I genuinely had no idea what she was referring to. She glanced at the paperwork and said, "Yeah, here it is, the doctor did it." I explained to her that this was the first time I was hearing about it, that the doctor never told me he was doing a contact lens evaluation, never said it would cost extra, and that I never asked for it. Her response was essentially just, "Oh," followed by, "Well, it's still going to be this total." That was it. She didn't go speak to the doctor. She didn't try to clarify anything. She didn't attempt to resolve the situation in any way. While she was polite on the surface, the response came across as completely dismissive and indifferent. There was zero effort made toward addressing the concern, retaining a patient, or even acknowledging that this might be an issue. And that's really the bigger problem here. This is not about the money, it's about the principle. You cannot decide, in the middle of an exam, to perform an additional service that the patient did not request, not explain it, not disclose the cost, and then charge them for it afterward. That is completely unacceptable in a medical setting. What if I had only brought enough to cover the $39? I specifically asked about pricing beforehand because being hit with an unexpected charge like that is not okay. It's really disappointing because the experience started off so positive. The staff and doctor were kind and professional at first, but the complete lack of transparency and accountability completely destroyed any trust. I don't usually write reviews, but this has been bothering me all day. Congratulations to Brand Optometry for swindling me out of almost $130, I hope it keeps your light bill on. But you will need the world's luck to get me (and my friends and family who are equally appalled at the principle behind the action) to walk through your doors again. I will not be coming back, and I would not recommend this place based on how they handle billing and patient communication.

I had the best experience my first time with Dr. Yepremian. Super kind, very thorough examination,…read moreand definitely my best experience at an eye doctor. 20/10 highly recommend!

Best optometrist! She takes her time with every patient and is very thorough in her exams. Staff is…read morenice and helpful. I'd definitely recommend!

He is our favorite optometrist and after moving out we still come here every year despite the long…read moredistance. Office Experience: The experience is always great and the quality of care is 10/10. Type of care: We always come here for annual check up here. Also, we order our glasses. He cares about us and always makes us laugh...Its also fun place to be! It's in Market place plaza in heart of La Crescenta. There is also plenty of parking spots outside.

The doctor is nice, but the staff....shit…read more Stay away from Kor/Chi medical/health related providers, period.

Dr Beeve was nice, but his front desk staff was unfortunately not caring about my health…read more I missed an appointment due to health reasons by an hour and instead of helping me reschedule, they charged me a no show fee. The crazy thing is I have waited in the waiting area for almost 40 minutes both times I went. Disappointed in the lack of care as a cancer survivor.

I had a very disappointing experience with the staff. The way they spoke to patients over the phone…read morecame across as unprofessional and unnecessarily rude. Communication in a healthcare setting should be respectful, patient, and compassionate, especially when people may already be stressed or seeking help. Unfortunately, the staff seemed dismissive and lacked basic courtesy during the conversation. I hope management addresses this issue and provides additional customer service training so future patients are treated with more professionalism and respect.

We love Perception Optometry! They are so nice, there optometrist very knowledgeable and the rest…read moreof the staff go above and beyond to provide a the best experience possible all while having a nice selection of glasses

I absolutely love this optometry. Very professional and friendly staff. They are very knowledgeable…read moreand helpful. Gave us tons of information and suggestions. They offer many amazing selection of glasses and contact lenses.