Listen up. Dr Allison is the best. Every time I see her, she gives her all to make sure my new…read moreprescription gets me the sharpest vision possible. I have a very complicated case, and she always takes that into account when she's fitting me for new glasses. Last year I went to another local optometrist office. Instead of waiting a week or two for her, I got this other appointment fairly quickly. That should have been a clue. This other doctor didn't bother to actually change my RX for new glasses after I sat through the exam. I got the new glasses but I was wondering, why can't I see? So I went back and the doctor basically said they thought the new RX would be too strong for me, so they kept it the same. WHAT? Why would I come in? For a new set of groovy frames??? I had to get the glasses remade and it took like another month. And they weren't very good even then. Absolutely ridiculous. Don't be a dummy and go elsewhere. Dr Allison really is exceptional. I'm grateful for her skill and her care. Thanks, Glendale Optometry!

Everything!! Alison Park is wonderful...lovely,thorough and professional. She diagnosed a very…read moredangerous eye condition that my ophthalmologist (MD) missed the week before. I've been going to her 12 years...wouldn't switch, even though she's a bit far from me..

If you need glasses, this should be your first and last stop. Skip places like Costco Optical or…read moreAmerica's Best. Rita at Verdugo Optical is a true professional and took time to help me find frames that actually fit my face and never rushed me or tried to upsell me on things I didn't need like blue light blocker coating. I had been relying on over-the-counter readers for a while, but switching to custom glasses has been a game changer. Now everything feels sharper, almost like seeing in 3D. Turnaround time was quick, and the pricing was unmatched. Highly recommend.

Rita is absolutely amazing. I was going to send my frames to one of those stupid online lens…read moreexchange places and they were a horrific nightmare. Rita's prices are great. She returns the frames quickly and offers an extremely time generous satisfaction guarantee. She really cares about you, your vision, your eyewear and your happiness. Can't say enough great things. I drive 30 minutes out of my way because she's the only one I trust.

Dr. Han is very helpful! She is professional and patiently to work with our son for the Ortho-K…read morelens. We really trust her process.

Cris helped me, she is very kind and helpful. My optical glasses returned timely and in high…read morequality. I highly recommend 2 See Optometry.

What great Vibes ! Amazing staff and service ! Thank you Dr…read more Ani HaLaBi for making our King feel extra comfortable getting his yearly check up !

Incredible service and professionalism Dr Ani is warm and…read moreunderstanding and truly a credit to her profession. Christine , who handles all prescription services , adjustments , eye glass selections is an absolute pleasure . I've seen a lot of eye charts in my day But these Dr's make it easy and interesting. Give them a try !

Wonderful experience here. They are so kind. Very thorough exam and treated me warmly. Highly…read morerecommend!!

I took a chance and approached them to see if my glass frames can be repaired. Thankfully it was an…read moreeasy fix! I was in and out in a few minutes. The Doctor and his assistant were very kind! Again, support local businesses!

This place is amazing. Excellent service. Very kind personal. Today I brought my daughter's glasses…read morethat she broke, and they repaired for me for free and it took less than five minutes. For no charge. Thank you

I had an eye exam today at Brand Optometry after not going for a while, and I left feeling…read moreextremely frustrated. The appointment started off great. I checked in, filled out paperwork, and everything was smooth. The technician who helped me first was incredibly kind, patient, and professional. Shoutout to her. She did the preliminary tests (the hot air balloon / green dot machine), and this is where things began. She told me that to use a certain machine, my eyes would need to be diluted. If I didn't want that, I could pay $39 extra to use a different machine. Since I drove myself and could not have my eyes tweaked (and I also didn't sign the diluting eye drop consent in my paperwork), I agreed to the $39. I even asked if it would be billed to insurance because I had budgeted for this visit, and she told me no, insurance doesn't cover it. Not one singular problem, completely doable. Then I went in to see the doctor. He was friendly, easy to talk to, and I actually felt very comfortable with him at first. He started asking me about my contact lenses, what brand I use, what color, how often I wear them. I answered everything and made it clear that I am very comfortable with my current lenses and happy with them. This was just a normal conversation that he initiated, not something I requested. Or so I thought. He then did my vision test and told me my prescription was slightly inaccurate, that my right eye was around -1.75 and my left was -2, as opposed to both eyes being -2 like my previous eye exam from 5 years ago said. Based on that, he said he was going to bring out lenses for me to try on "to confirm." That is exactly how it was presented, as a quick confirmation of his own findings. He brought out clear trial lenses, had me put them on, and we did another quick vision check. The result? My original prescription (-2 in both eyes) was actually still correct (or preferable for my eyes). So not only was this step unnecessary, but his initial assessment was off as well. That is still no problem, I'd rather a doctor try 50 things to be sure than take 1 look at me and brush it off. Respectable. BUT more importantly, at no point, not even for a second, did he say this was a "contact lens evaluation." He never said it was optional. He never mentioned it would cost extra. He never gave me a price. He never asked for my consent to perform a separate, billable service. It felt like part of the normal exam, especially since he was the one who brought it up and framed it as a confirmation. After the exam, I went to the front and was told my total was almost $130, including the $39 I had agreed to, plus an additional amount for a contact lens evaluation. That was the first time I had ever even heard of that charge. I immediately asked the receptionist, very nicely and politely, "Did I request that?" because I genuinely had no idea what she was referring to. She glanced at the paperwork and said, "Yeah, here it is, the doctor did it." I explained to her that this was the first time I was hearing about it, that the doctor never told me he was doing a contact lens evaluation, never said it would cost extra, and that I never asked for it. Her response was essentially just, "Oh," followed by, "Well, it's still going to be this total." That was it. She didn't go speak to the doctor. She didn't try to clarify anything. She didn't attempt to resolve the situation in any way. While she was polite on the surface, the response came across as completely dismissive and indifferent. There was zero effort made toward addressing the concern, retaining a patient, or even acknowledging that this might be an issue. And that's really the bigger problem here. This is not about the money, it's about the principle. You cannot decide, in the middle of an exam, to perform an additional service that the patient did not request, not explain it, not disclose the cost, and then charge them for it afterward. That is completely unacceptable in a medical setting. What if I had only brought enough to cover the $39? I specifically asked about pricing beforehand because being hit with an unexpected charge like that is not okay. It's really disappointing because the experience started off so positive. The staff and doctor were kind and professional at first, but the complete lack of transparency and accountability completely destroyed any trust. I don't usually write reviews, but this has been bothering me all day. Congratulations to Brand Optometry for swindling me out of almost $130, I hope it keeps your light bill on. But you will need the world's luck to get me (and my friends and family who are equally appalled at the principle behind the action) to walk through your doors again. I will not be coming back, and I would not recommend this place based on how they handle billing and patient communication.

Very good craftsmanship and pricing. Better work than going to an optometrist. Fairly priced.read more

I love Happy Eyes Optical. I've been a customer since they opened 34 yrs ago. Michael always knows…read morewhat frame I should have before I even know what I want. They always have the latest European styles a year ahead of everyone else. Eventhough Happy Eyes is out of my vision care network, I dont even care as I would rather go to them. Sally always makes the coverage that I have, work. Michael and Sally are the best!

Great experience at Optica in Glendale Galleria. Regina was extremely helpful, friendly, and very…read moreknowledgeable. She took the time to explain everything and helped me find exactly what I needed. The service was excellent and the selection was great. Highly recommend this place.

After my 3rd visit here , I can confirm that the costumer service is of the best of any optometry…read moreI've been too . I was helped by Regina each time and each time leave satisfied .Not only do they stay up to date with what's hot , new and have variety , but they are super informative from everything from the manufacturing , the quality , and just flat out have a good eye for what may or may not look good on you . You can definitely count on her to be honest , at the end of the day it is subjective , but how I see it is it's always of value to get a second opinion from a professional .

If you're going to this location, ask for Alexa!…read more From the second we walked in, she set the tone. Super welcoming, funny, and easy to vibe with. She broke everything down in a way that actually made sense, gave honest tips, and took her time helping us find the right frames. You can tell she genuinely loves what she does, and it never felt like a sales pitch. The store was spotless and the whole team was helpful, but Alexa made the experience. Warby Parker is lucky to have her. We'll absolutely be coming back for her.

I walked in with my mom on Monday and greeted by Taylor. She was super helpful and helped us choose…read more2 pairs of glasses for each one of us. It was a super easy process and she was very quick and efficient and communicated everything we needed to know while entering our info into her iPad. Now we just have to wait to get our glasses in the mail and she said they have a 30 day return or exchange policy and if anything is wrong we can go back and get it exchanged or returned. They had a 15% promotion that day if you bought 2 pairs so our glasses each became $80 which is great.

Kailinn's hospitality is amazing - he overheard my 6 year old talking about how much she loves the…read morebirthday cake truffle, and he walked over to give her a sample. We need more Kailinn in this world.

Worse customer service ever while being overpriced. Don't…read morerecommend them. I tried to adjust my glasses bought previously here for 1200 which honestly doesn't worse it's money. But even it was needed just srew changing. They wete insisting on buying new 900 worth glasses which I didn't like it. So fix my glasses in the other place and promised myself not to come back here