Customer service is horrible. I'm not a kid. As the law states you must id people to be at minimum…read more21 yrs old. A simple comment turned this young lady and staff into irate children. CommentQuestion ; Do I really look like I'm under 21. Old ugly ripped up sign and trying to be legit. I've been to this shop numerous times before writing this here review. Staff horrible. Selection. Meh. Location. Very convenient located on 183 access rd. Not worth the energy. Rude people. If it's your thing. Go on in. Get treated like crap. Told me to get the ---- out. With pleasure now. Have a great day. Find better humans. They mad because the fake weed is no longer available. I can't say. Anything here is over priced. No value.

Great prices, awesome customer service, knowledgeable staff! Open 9am-midnight too! Super great…read moreplace!

These guys got me off tobacco in 2015. I moved to Alaska in 2016. Was in love with a house made…read morejuice. Was able to get hwy 360 sent to me there and am now in Lubbock and same thing. When an order got lost or may have gotten lost, Derek was quick to say he would replace it! I love these guys!!!

I will start by saying this is just a temporary four-star review. The aesthetics of this place have…read moregreat potential, and the vibe is still low-key and chill. They may be adjusting or sharing space inside but don't be mislead. The vape technician I worked with was able to remove that stubborn vape cartridge with a trick I will not disclose here ;-) He was very friendly and did not pressure me to buy any products, even though I wanted to. Walking in, the shop smelled like a perfect blend of tobacco, fruit and a slight hint of menthol. Nothing too strong or offensive odors. I was so surprised they were able to remove the cartridge with such ease so I'm bringing my two other Vapes that have just been sitting around in for a little tune up. I don't expect to pay too much for this (maybe $$ range). The prices seem reasonable and I wish I had brought in a little more money with me at the time so I could try some of the custom vape blends. I highly recommend checking it out if you're having some issues with a cart, or are in need of a new place for some custom juice. It could be a little difficult to miss if you are walking around the buildings/suites. There's not a prominent sign yet like the neighboring businesses (at least, that what I was looking for). They do have a sign on the door so you won't miss it :-)

Easy service with great knowledge of the products. Great selection for everyone! Value is better…read morethan other stores! Definitely a must visit place for all your smoking necessities!

bro, even though I'm over the age of 21 I showed them my ID. I walked all the way from my hotel to…read morecome back to the smoke shop to get me my smokes and they don't even though my brothers outside, they still didn't want me to sell my product and my brother was in there before when we went before like not even 10 minutes before that and want to go by my syringe they don't even want me to sell the vape stuff not like my buying it. I was buying it so they just downright not the genuine people ever.

Best friendly smoke family owned business with the best variety of selections just come and get…read morethe best deal every customer is a valued vip !!

Very cool location- used to go to the one in south Austin. Beautiful store. Stopped in while…read moregetting an oil change next door. Jared was mega helpful and even got me some discounts cause I got a few different items. He was able to answer all my questions on the vast variety of products they carry and helped me select the best things for me. I'll definitely be back for my future smoke shop needs.

These guys are super friendly and very knowledgeable!!! A wide selection of products to choose from…read morefor all of your smoking needs. The store is beautiful inside....lots of glass pieces for a great price! Got my wife a small glass piece for her bday and it was a hit!

Best shop in ATX, hands down. Amazing service, terrific selection of products, it was extremely eye…read moreopening how much other shops charge you an arm or a leg for inferior products at a premium cost. Never had that issue here. If you like flower, edibles, drinks, anything like that, it absolutely worth it. The Blue Dream preroll was amazing for tackling some creative projects. Check them out!!

incredibly helpful staff and welcoming atmosphere. Always willing to answer questions and provide…read moreguidance on which products work for my needs. Thanks!

I asked about a product if they had it in store. I told the lady on the phone I'll try to make it…read morebefore they close if not another time. Before I could finish the sentence she hung up on me. I've been a regular at the store, the gentleman that may seem he's the manager is way more respectful. It's just sad to be treated like this by the same person time after time. Given the fact that I'm in and out quickly.

ive been a regular here for over a year, this is a great store with plenty of choices in thca and…read morevapes. the owners and staff are very friendly and helpful with helping me pick out the right products. they have good deals on vapes too, good value for your money! i definitely recommend this store! 11/10

There is a plethora of vape shops in the Austin/Pflugerville/Round Rock area. Customers are spoiled…read morefor choice. When I needed to find a new shop, google was my friend and I picked the first one on the list. Roy and Mal took amazing care of me. I went in looking for new batteries and a new mod. I left with a lot more than that - a new mod I already love (great recommendation from Roy!), three bottles of juice - all new flavors that have all turned out fantastic, two new tanks, extra coils, battery cases - and a new Friendly Local Vapor Shop. Prices vary within a reliable range in the vape industry. These guys are right near the middle on the stuff I bought, and a bit below the average on things like the batteries. Their selection of premium juices was overwhelming to look at - which is *exactly* what I want to see. I want options, and I'm a hard fit on flavor. (No berries and NEVER a melon!) I walked out with three new flavors. A new record! I'm normally lucky to find ONE new flavor I'm willing to try, much less three that I'm excited about. But they are not my new shop because of pricing, selection, or inventory. They are my new shop because I walked in ready for a fast in-and-out purchase, and instead I got amazing customer service from knowledgeable people who took their time asking me good questions and answering every question I had. They bounced ideas off each other, and neither one of these guys missed a beat as other customers came in and out of the store. Some of these other customers had a lot of questions and some knew exactly what they wanted. In every case, Roy and Mal were on top of it. Smiling, friendly (even in the face of some serious Thursday grumpiness) and gave each customer calm, confident and expert service. No one left empty handed, because even if they didn't have the exact thing, they knew what would work in its stead. And at no point was I ever ignored or felt like they weren't present and involved and invested in me buying a whole new kit and seriously restocking my denuded supplies. Not only did they have product knowledge, they had industry knowledge - which for a vape shop, is VERY important. They knew their materials, they knew their juices, and they knew what was new, what was coming down the pipeline, and they knew what to recommend to someone who knows the style of device and tank they want. They didn't try to up-sell me; they didn't have to. They just offered their products, gave me pros and cons, and then let me decide. I went with their recommendations every time, because they had heard me and recommended things that work for me. Good prices. Good products. Great customer service. They earned a new repeat customer tonight, and I finally have a vape shop near my new home. They're a small store, but don't let that fool you - there is a big business in that little store, and they are very interested in making sure they take care of their customers.

This place is an awesome place to get your vape on The…read moreowner as well as his son are very personable and ha w what you need to vape on. I will definetly come back very often. Little bit on the pricey side but hey if they got what you need then it doesn't hurt to pay for it. Owner stated that they are moving to a higher location as the one they have currently is a little small. Can't wait to see their new shop!