Was sold a fake foger vape, and when I brought it right back in they wouldn't give me a refund. I…read moreunderstand open box policy but if your product is a counterfeit, you shouldn't be selling it and should accept refunds. The employee tried to pass it off as real when I went it and I had to explain the website "verification" was fake. Would not recommend shopping here or at least be careful with which product you select.

Visiting from Los Angeles, needed a titanium dab nail and this was the only shop in town that was…read moreable to help me! I checked over 10 different shops and Terrance and Kevan were the ones to come through. Incredible shop, incredible selection. Also Kevin has beautiful hair. Thank you smoke ATX, this is the only shop I will be visiting next time I'm in Austin!

I asked about a product if they had it in store. I told the lady on the phone I'll try to make it…read morebefore they close if not another time. Before I could finish the sentence she hung up on me. I've been a regular at the store, the gentleman that may seem he's the manager is way more respectful. It's just sad to be treated like this by the same person time after time. Given the fact that I'm in and out quickly.

ive been a regular here for over a year, this is a great store with plenty of choices in thca and…read morevapes. the owners and staff are very friendly and helpful with helping me pick out the right products. they have good deals on vapes too, good value for your money! i definitely recommend this store! 11/10

Always a 5-star experience at Cosmic Cowboy!…read more The owners are amazing, and their employees are always helpful, friendly, and kind. I absolutely love these folks and the wonderful business they've built. They consistently go above and beyond, and it shows in everything they do. The best of the best--you can't go wrong with Cosmic Cowboy!

I went here early in January to get the Füm device to try and stop vaping. This was one of the only…read moreshops that carries them. The guys working here are super kind and knowledgeable. They were patient with me and all the questions I asked them. This shop has some really cool glass pieces, as well as succulents, apparel, backpacks, and more. Prices seemed to be around the same as most of the other smoke shops I've been to. But the vibe here is unmatched, PLUS - shop corgi who comes out to say hi and ask for pets!!

Best friendly smoke family owned business with the best variety of selections just come and get…read morethe best deal every customer is a valued vip !!

These guys got me off tobacco in 2015. I moved to Alaska in 2016. Was in love with a house made…read morejuice. Was able to get hwy 360 sent to me there and am now in Lubbock and same thing. When an order got lost or may have gotten lost, Derek was quick to say he would replace it! I love these guys!!!

I will start by saying this is just a temporary four-star review. The aesthetics of this place have…read moregreat potential, and the vibe is still low-key and chill. They may be adjusting or sharing space inside but don't be mislead. The vape technician I worked with was able to remove that stubborn vape cartridge with a trick I will not disclose here ;-) He was very friendly and did not pressure me to buy any products, even though I wanted to. Walking in, the shop smelled like a perfect blend of tobacco, fruit and a slight hint of menthol. Nothing too strong or offensive odors. I was so surprised they were able to remove the cartridge with such ease so I'm bringing my two other Vapes that have just been sitting around in for a little tune up. I don't expect to pay too much for this (maybe $$ range). The prices seem reasonable and I wish I had brought in a little more money with me at the time so I could try some of the custom vape blends. I highly recommend checking it out if you're having some issues with a cart, or are in need of a new place for some custom juice. It could be a little difficult to miss if you are walking around the buildings/suites. There's not a prominent sign yet like the neighboring businesses (at least, that what I was looking for). They do have a sign on the door so you won't miss it :-)

Smoker's Center is the absolute best! Sam is the most amazing owner, and works constantly to keep…read morethat door open for his customers. Lindsay, also an excellent asset to the store, also working consistently to make sure that everyone's needs is met. Both of them equally making the most very best suggestions on their products. Speaking of the products, their prices are priced amazing! I have yet to find anyone to compare to the Smoker Center, they really do love their customers. They have anything and everything you could possibly need, and the vibe is so amazing there. If you have not been here yet for a vape, gummies, or any other smoking product, you should go now! Myself and my partner have been regulars there for years, and we go nowhere else!

Sam does a great job of helping his customers and providing excellent service. Smokers center has a…read moregreat selection of vape coils and juices and all the cbd products you could ever want. I think the prices are the lowest I've seen around and by shopping here you're investing in an incredible local business owner.

After shopping with Vape City for the last 5 years or so with only one other negative experience…read morewith the corporate level of this company selling a counterfeit product which was remedy'd. Recently Vape City has made changes to their loyalty program. After being reassured from staff that the points would be transferred over and 4 visits into the shop over the last 3 months leaving my information each time to inquire about it, today I was finally able to get the staff to try to speak to whoever is over them at a corporate level and was told to shove it about my original point balance. The in store staff is great and this review is not meant towards them, their customer service is a 5/5, however the lack of follow up and general lack of care towards customer service on a corporate level is atrocious. I highly recommend shopping elsewhere.

Points rewards and easy to talk to staff and friendly communication skills. Like easy to walk in…read moreand wheelchair friendly. Open doors all day , easy light do not dark inside, easy to park and find on map. No big lines to stand through. Had what i needed.

The people who work the counter ATM (K and W) are nice af…read more They always hook it up and they have a wide selection of inventory.

This place smells like mold and mildew. Go to Planet K if you don't want your allergies acting upread more