Just moved here from California. They have a very wide selection of thca hemp prerolls and I was…read morevery impressed. Solid pricing too. He was so kind and answered every one of my million questions with grace. Thank you friend!

The staff was awesome. Staff was very helfpful ... My mom went in with 100 questions and staff…read moredealt with her great when she's a very difficult one to deal with lol ... definitely recommend this place! Great prices too !!

Max was very helpful and friendly!! They have a great selection of vapes and flavors!read more

The two nice people in here are always very helpful and have great customer service I flew in a…read moreweek ago and have been a returning customer since they always have lots of different options to choose from with their wide variety of vapes and other smoke options they have great prices on all their product if your looking for vapes and other smoke devices I would come here for the reasonable prices and great customer service

On November 14, 2025, at approximately 10:40 p.m., an employee at the Burnet location verbally…read morethreatened me after I attempted to assist another employee by handing them a cigar to scan. The individual who made the threat appeared to be the store manager, described as a white male approximately 6'2" with brown hair, a beard, and glasses. I have submitted a police report through iReportAustin.com.

I went in yesterday to buy som CBD. I bought the biggest one they had, 3,000 mg gummies. I got…read morehome and realized that the tamper seal was broken and the paper cover underneath the lid that is supposed to keep it fresh was also partly opened, so it had definitely been opened by someone at some point and still sold. I went back today to try and exchange it and was told that their policy was no returns or exchanges. The employees at the store, who were very helpful and kind, called the owner, who said that they didn't know if it had been opened I bought it or if I had done it at home, so they would not let me exchange it, but instead offered 30% off my next purchase. The jar was still completely full, so it wasn't like I ate a bunch and then tried to return it I threw the whole thing away, since I wasn't going to take something that had been opened by the people selling it, and I wasn't sure if it had been contaminated. It would have been an easy fix, to exchange the product, and they would've had a customer for life. Instead, I'd advise anyone reading this to find a shop that does not blatantly steal money from customers, as this one has chosen to do. And if you do choose to buy from this store, be sure and check your product for tampering BEFORE leaving the store, as there is no help once you are out the doors.

The service is great and there's a good selection of reusable vape kits. Prices are reasonable.read more

Spent 80 dollars to buy a bunch of vapes. Immediately tried all of them before leaving the store…read moreand every single one didn't have juice in it. Whoever was in there didn't offer to let me get another flavor or anything. He just said "sorry". I had spend hundreds of dollars there in the past and this is how they treat their customers. I also called and confirmed before coming 45 minutes across town. Would not recommend due to their lack of morality

Smoker's Center is the absolute best! Sam is the most amazing owner, and works constantly to keep…read morethat door open for his customers. Lindsay, also an excellent asset to the store, also working consistently to make sure that everyone's needs is met. Both of them equally making the most very best suggestions on their products. Speaking of the products, their prices are priced amazing! I have yet to find anyone to compare to the Smoker Center, they really do love their customers. They have anything and everything you could possibly need, and the vibe is so amazing there. If you have not been here yet for a vape, gummies, or any other smoking product, you should go now! Myself and my partner have been regulars there for years, and we go nowhere else!

Sam does a great job of helping his customers and providing excellent service. Smokers center has a…read moregreat selection of vape coils and juices and all the cbd products you could ever want. I think the prices are the lowest I've seen around and by shopping here you're investing in an incredible local business owner.

Rift and Abby/Becca provided the most chill hospitality! Go…read moresee these guys if ya wanna get high and fight gravity. They were helpful in figuring out exactly what I needed. Exactly how you would hope a costumer would be treated! Thanks for your help, time, and smokes. Now it's time to light up and toke.

Nice looking place. First time customer. Employee wants to make a quick sale and is not…read moreknowledgeable about the products being sold. I inquired about hookah coals and was offered what was told to me was all they carried. Drove back 5 minutes later after finding out they weren't quick lighting coals. After walking back in I noticed they had quick lighting coals next to the ones she offered me. She didn't know what they were nor was willing to read the box and just said she doesn't know what they are. No exchange/return and $5 credit card minimum, which is fine, but when it's due to the discretion of the employee that's unfair to the customer. **Update: below response from Owner is untrue. Package was unopened and unused since I was still in the parking lot.

I came into Smokies today, and was helped by a very nice woman (owner?). She explained the shop had…read morejust opened. She talked to me about some of the disposables and introduced me to a new brand. The prices were right in line with other vape shops in the area. I ended up buying a LuffBar disposable vape. An hour later, I noticed that it wasn't turning off properly after a puff, and it was starting to get very hot. I went back to the store, and the employee was very understanding, and said it was slightly defective and offered me a new one. It's working much better. The jury is still out on LuffBar, but based on my experience, I can recommend Smokies for their great customer service. It's not easy for a new business to give out free units, but it's necessary these days to compete with other stores, as customer service is so important in this market. Give Smokies a chance, and help them get off the ground running! I'll be back for sure.

Very friendly and knowledgeable. Markup was a little much but they were one of the few shops that…read morehad what I was looking for.

Owner is terrible , would not recommend anyone shop here. DREAM PLANET is at Ceaser Chavez and San…read moreMarcos a couple blocks away and has better glass, better products, and an owner isn't a shit person. Paid 2x as much for a battery there and it was honestly entirely worth it to support a business that doesn't Fk over their customers Bought a $30 battery, got home and it didn't work. Came immediately back, within an hour, and explained the issue to the guy I had just bought it from. They called the owner who apparently told him to tell me I was just shit out of luck. On a defective product I had just bought an hour earlier. And to be clear I wasn't asking for money back, just a replacement that wasn't broken, and that was apparently too much to ask.. She's not on the hook, I guarantee you they have a return policy with the manufacturers, she just didn't want to be bothered. Guys in the shop were really nice and apologetic, unfortunately they appear to work for someone who doesn't care about her customers and is totally fine with selling customers defective products and keeping their money. Extremely disappointing, terrible business. There are dozens of smoke shops in the city, don't waste your money here.

I love this shop! I shop at the San Marcos location and I love the ATX one too. American made glass…read moreand locally owned.. what more can I ask for. Support local!