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Cloudhouse Vapor

4.8 (17 reviews)

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6 years ago

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7 years ago

Just randomly stopped here today and Madison was the best!!!!! Super knowledable and helpful, this girl deserves the biggest raise.

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8 years ago

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Drip n Rip Vapes - Pflugerville - Response

Drip n Rip Vapes - Pflugerville

(7 reviews)

Horrible horrible shop with uninformed employees, one by the name of Tyler. I have severe PTSD and…read morehave to take certain precautions when shopping as a result. I've been shopping at this location for a while now but today I walked in and this store's arrogant employee tried to tell me it's against the to law for me to wear face masks in shops. I immediately corrected him as I have been surviving my PTSD for 3 years now this way. I promptly corrected this new employee about the law and it's not his place to lie about what the law is. So then Tyler switched it up and said "well it's store policy." I asked for the manager and he instead said that I can leave or he'll call the police - because I wanted to talk to his manager for his horrible service. This is not how you treat customers, especially when that customer is exercising his or her personal liberties. Way to go with the new employee Drip. I'll be telling all the people that I have recommended Drip N' Rip to go elsewhere. Texas has an overabundance of similar shops popping up. I'll find a better one that treats their customers with some appreciation for their business. 11/03/2025 Follow Up (see image): I love when a company has an employee who abuses a customer and then the company comes back to blame the victim in the situation. Is the owner of Drip N' Rip a domestic abuser too? Is it illegal for me to wear PRESCRIPTION GLASSES into a store? Is it illegal to wear a hoodie into a store? Is it illegal to wear face coverings into a store? No! None of these apply to your attempt to gaslight me with your placating response. The law is that one needs to be 21 to enter your shop and, most importantly, to make purchases. The LAW ONLY requires one to prove that they are of age; there are no stipulations on how one needs to dress. Your associate didn't ask me for any sort of identification. Your associate began yelling at me about how I was dressed. None of your other employees, at this or any other location, have ever done that. Had your associate asked for ID, I understand the business needing to CYA and I would have had no issue pulling out my ID and identifying myself. THAT'S NOT WHAT HAPPENED THOUGH. In fact, there was at least 1 customer who walked in right before I did and I think 1 or 2 just after. Tyler didn't yell at them for ID. Tyler didn't yell at anyone other than me. And, he didn't yell at me for identification. Further, he also didn't ask for ID from the 2 people he rang up while I was waiting EITHER. I wonder if your "camera footage" caught that. I bet Dan Patrick would like to review that security footage. And oh look, we have time stamps of where on the tapes he needs to look too. Stop making excuses for your associate's abuse and your failure to properly train him. Tyler didn't even know the name of the owner, let alone his own manager - and I asked. In fact, if you were actually a professional so worried about customer service and its impact on your business, you'd take more note of the fact that your associate behaved in such a manner instead of trying to make yourself look better with this ridiculous follow-up. Tyler was left to man your shop all by himself. He obviously is not mature enough for such responsibilities and was overwhelmed with all of the people in the store - what was there 6 to 10 at the time? Tyler decided to take his day out on me directly. Your employee was already overwhelmed from his workload and lack of support from the management that, he took his first opportunity to explode. And explode he did - INSTANTLY. That's bad training and more importantly, bad management. But, make yourself feel better about your lack of service and blame the disabled customer only in your shop because of his disability. That's top notch service there. I repeat, I WILL NOT BE BACK and I will tell every person I know, wherever possible, to not do business with Drip N' Rip. Bigger companies than yours thought they could treat customers badly and are long gone. Keep up with your lack of service and you'll go the way of the rest - especially with your little blame the customer response below. It doesn't take much for small business such as yours to go under. Bad service is a surefire way. I intend to help and make sure everyone knows how you treat disabled people and then blame them for your mistakes.

Great vape shop, huge selection, great prices. Very knowledgeable staff. Am never disappointed.read more

Cloudhouse Vapor - vapeshops - Updated May 2026

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