The staff is always friendly! I have definitely recommended this place to friends. That also stay informed on any hokey legislation bs and they do play by the rules. read more

This place has the friendliest staff. Great pricing and know the products well. They did not have my favorite vape juice once and recommended a great substitute until they were restocked. Very wide selection and have saved me more than once when I have broken my tank glass. read more

I've been here many times over the past few years. The owner, Gali (sp?), is genuinely one of the nicest men you'll ever meet. He's got such a huge selection he can barely fit it all in the shop. Cheaper than most other stores I've been to recently. read more

Great prices and staff! Every time I call and ask for what is in stock for certain items. They are very polite and quick to answer. Very knowledgeable as well. read more

They have so many choices and they have the pricing all in a book for you to look at! I will be coming back to this location for sure and they have a customer point system whenever you buy something they will ask for your phone number and you will get your points, the points add up to where you get money off. read more

This is my favorite vape shop. I love the selection of juice flavors, and the customer service. However, I gave 4 stars because this is the second time I've been at the shop at 10:30 when they open and nobody is there to open it. There is myself and 3 other customers currently waiting for the shop to open and it's 10: Update. I still returned as a customer, and the staff member who opened the shop late personally apologized to me. This is true customer service. We all make mistakes! I will continue to shop here read more

Just saw my typo: should be UNBEATABLE, not unbearable. Or perhaps it might be apt to say, "unbearably INexpensive," or, "unbelievably badass vape purchase - way beyond basic; more like bangin' or bitchin'" (depending on your generation). Definitely, "unblemished customer service" goes right up there. Lol. I may get a little too overzealous and caught up by the architecture and vocabulary when constructing reviews, but I just know this little spot + the super cool folks inside made the crucial difference that salvaged a crap-ass day by providing everything i needed to get my vape just right for much less than i have found elsewhere, and they went out of their way to ensure satisfaction (w/o making it look or sound like any kind of sacrifice). And (now that i don't live there anymore, i can make this call:) what is it about vaping / vape shops in Austin that attract the best looking men (usually boys, but im old and just observing)? I mean, seriously never found myself noticing this in atx other than vape shops....maybe the combo of impressive customer service - **especially the well-mannered, authentically friendly, and most of all, well-spoken....** (they may be boys, but they don't talk like punk-ass kids, and it makes ALL the difference ). Does this mean I'm shallow? Possibly. Or it might mean i have had enough adult beverage for the night. The world may never know....Jk..it definitely won't, bc the world doesnt care ab any fakakta yelp posting beyond the moment it pertains to their immediate gratification. Keep vaping ; i like flavours. Hate cigarette everything. The end read more

Everyone in here Justin and Eric are awesome I've been babying for six years now do you recommend this out of all the people shops and Austin you should come here if you want to hang out and learn information about the Vape scene. read more

Cloud Counter Vapor - Vape Shops Near Me - Austin, Texas

Everyone here is very knowledgeable and they price their products competitively. They also have a large selection.

I'm giving this shop a four because I've played Hell trying to get my vape juice from them. I actually have to order my juice online from my old store out-of-state. That's absolutely THE only negative thing I can say about this group! Because of the close proximity to my home, this became my 'go-to' vape shop when I first moved back to Austin 18mo ago. 2018 was the Year of Shit Vape Issues for me and the staff and manager were total All-Stars! I shop around extensively for the best price on equipment and I promise you, they can't be beat in Austin. When I've had problems, they've gone Above & Beyond to help resolve them! Even going as far to give me a new coil (on the house) when I accidentally burnt one up setting up my brand new equipment for the first time when I was unfamiliar with exactly how it went together. If you want a vape store that's gonna have your back when & if the shit hits the fan, look no further...You just found them! read more

Excellent location, very knowledgable staff whether you are just starting or a seasoned veteran. The only reason I don't give it a 5 is it is still newer, plus I would like more nicotine levels. The products sold are great and I am positive that it will be a five in no time. If Chico is around don't forget to give him a little love! Edit: Love the Hayes Vapor Co. 90/10 VG/PG, so smooth, lots of vape and packed with flavor. This is now my favorite mix. Upped from 4 to 5 star, thanks guys! read more

Great place, great staff, a nice place with the lounge little later in the front, everything you need I was recommended from a friend of the owners are going in there didn't know with about vaping, the IV started and you have enough thank you a great place read more

Such a great vape shop! They have the BEST set up for testing juice. 100's of mods along the wall, with prefilled tanks, and that are well labeled. Grab a mouthpiece and go nuts sampling! No need to ask an employee each time you want to try a juice. I love this concept! Helpful employees that don't hover but can help direct you to some options based on what you like. I haven't bought any hardware from them yet, but for juices, it's my favorite shop! read more

One of the best vape shops in Austin due to their laid-back but really effective, attentive, and respectful customer service. Seem to be doing a good job with Covid pre-cautions too. Hand sanitizer and masks. Not a huge selection of products, but they're obviously choosing quality of quantity and it pays off. Good prices. Bought my last two vape kits from there and loved them both. read more

Great place to try before you buy! Awesome place for chill and try. Bring your dog too, friends and family.

Awesome shop! Nice selection of juice and staff is very knowledgeable, exceptionally friendly, and, just from my 1st visit, it's obvious that their main focus is to assist you and customer satisfaction is high on their priority list. I'd recommend this place to any and all ATX vapers. Thanks again! read more

Simply the best team and product selection that you will find in Austin. Save yourself the time, stop into the store, and let these guys fill you in on the best products, flavors and technology in the space. More importantly, let them help you find a vape that works best for your needs. I have a few friends who also love this store, and now we always return to buy juice and see what new products they have to offer. read more

Cloud Counter (Andy) is very knowledgeable. He explained why I was having troubles with my device. Explained the difference in juice's to me. Cloud Counter has a new loyal customer! read more

I came in randomly after seeing it next to my hair salon, this place doesn't pop up on google. Extremely friendly and helpful young guy helped me. He was really knowledgeable and didn't push me to buy anything. They have organic juices which is awesome. I will definitely be back and I highly recommend read more

This is only my 3rd or 4th Yelp review ever... but Cloud Counter is one of those businesses that's so exceptional, I'd seriously feel selfish to not share this amazing place with others. Customer Service- I came in with two products not even purchased at the store, but the gentleman behind the counter was so helpful with assisting me in troubleshooting my issues regardless, he simply helped me because he could & He couldn't have been nicer or more accommodating with my situation. Inventory- This place has more E-juice Than any other Vape place in town. Not only that, but their selection is seriously top-notch. Did I mention you can sample any flavor before making the purchase? Price- No joke, their juice prices easily rival online competitors without the hassle of the shipping process. I was amazed at the reasonable cost of all they have to offer. It goes without saying, Cloud Counter has acquired a new regular customer with me, and I will HAPPILY be passing three other vape stores on the way there every time I go :)) read more

Great place. Great people working there the couple times I've came in so far. Very willing to explain and help with any products they sell. Take advantage of their current 50% off rda shelf. And their cosmic fog juice is a good price as well. read more

I finally found my way in to Cloud Counter Vapor for the first time, mostly just to check it out since it's so close to where I live. They have a great tasting station; the best I've seen anywhere. Not only do you get to try out the flavor; each tank is on a different battery (available at the store). Their selection of juices and equipment is slightly more limited than other stores, but they've only been there for a few months. Really nice guys. I get the feeling they would be happy to order something if a customer asked. I'll go back. :-) read more

Thinking back of all the Vape Shops we ever visited in the last 3 years from Houston to Austin and everywhere in between , I have to say from the moment we walked in to the moment of choice not once we're we made to feel rushed or unwelcome. There has been maybe 3 stores where I consider legit and professional service to be worth a 5 star review and this place tops my list! They carry themselves in such a Manor of professionalism and kindness and seem to be genuine to your needs of Vaping. They carry all my favorite brands and more, and you must try some of the local Austin flavors like one I can't stop vaping, Andy's Mints. True to its flavor and told mostly organic in nature, so if stopping by to get your favorite brands don't leave without giving it a try. I promise you won't be disappointed! I just wanted to say thank to all who work here and tell all the readers we are definitely life time shoppers of this establishment. Thank you guys read more

They are incredibly helpful, Kurtis ( with a K people) was amazing. Please go see him! He helped me find a way to quit smoking with all his knowledge and advice. Thankyou for recommending the JUUL, only store to come to if you want awesome customer service! read more

Came with high expectations but was unfortunately let down by the ridiculously overpriced juice and especially coils. $20 for a 3 pack when I can get them online for $8. They had numerous sample vapes attached to the wall, unfortunately all I tasted was burnt coil when I tried them out. A great idea but executed poorly. Not recommended. Do yourself a favor and buy online. read more

I have been to many many vape shops. This is the best one by far. All drip tanks over the counter right at your finger tips with descriptions and names right above each one. The staff is awesome. They are welcoming and chill. read more

I have to say, the staff and customer service at CCV are the absolute BEST. I had an issue with one of the devices I bought from them and the manufacturer did not want to work with me and I was already past the 30 return policy that CCV had in place. When I walked in Cloud Counter Vapor and expressed my concern, they immediately wanted to help and took care of me and exchanged the product for a brand new one and said they would either deal with the manufacturer on returning it to them themselves or take the hit for the defective product. They did not have to do that for me and that showed me that they truly VALUE their customers. They have gained a LOYAL customer! Thank you CCV and I look forward to going there for all of my vaping needs! read more

My favorite store anywhere. Each member of the staff is EXTREMELY knowledgeable and friendly. Great for help with tanks and vaping - or just to talk with! Welcoming, comfortable store, with a great selection-they stock my favorite juices(Highlander), keep their stock and if they run out of your juice or coils - they end up getting it the next day! They honestly want to help and never make you feel dumb or rushed or uncomfortable. Honestly it's a great place, please check them out, they are for sure worth the visit. read more