Eliana was terrific! All I needed was a puffco peak atomizer and within seconds, she pulled it out…read moreof a drawer! Amazing conversation, great atmosphere highly recommend coming here!

Came here for replacement glass for my tank, the gentleman working there was so kind and helpful…read more He even took the time to replace the glass for me and recommended a cute little rubber band to put around the tank to keep it safe great selection of juice offered too! His kindness and friendly smile is enough to make ya wanna keep coming back :) thank yall!

TLDR: if you don't need to ask questions, the selection looks fine. But don't come here if you need…read moreany help. Went there with my friend who's never had THC or CBD products. I've been in stores like this before and usually you have the kindest, most knowledgeable people. Apparently some new laws in Texas passed, so I get why the saleswoman was being careful about how to sell stuff, but she was super rude and vague and snobby about it. I personally just buy gummies for myself every once in a blue moon, so I'm not super knowledgeable about THC products overall. I've heard of things like "sativa" or "indica" but don't know off the top of my head what that means. but my friend wanted something smokable. I think legally you have to buy a vape for nicotine and then the product? But she assumed we knew that. Still don't know the rules. I gave a heads up to the saleswoman that my friend has never had any THC products before, and she's taking it for medical issues, and that we're kinda clueless about this stuff. I've gone into stores many times saying I am clueless and it's a normal experience for them to "dumb it down". The sales lady said how there was a raid down the street and how "we're asking the same questions over and over" and insinuated we were on something. To be clear, I was in the store first before my friend came in, so I did ask the same questions my friend ended up asking. We're two 30 to 40 year old women who haven't had a single substance. We just wanted answers. It was pretty offensive. She said go to another store, she's not comfortable selling to us, because "we keep asking the same questions." We were literally just trying to figure out what would be the weakest possible option, since she was new to this. Very basic questions. I know with gummies they have doses, wasn't sure about vapes. And we tried asking the same question in multiple ways and she kept shutting us down and freaking out about the new laws. I get it, be careful, but she wasn't listening AT ALL. I get that she can't give medical advice. We weren't asking for any. Imagine going to a restaurant that has wine and asking the difference between Merlot and Malbec, or what tannins are, or how much alcohol is in a glass...and the waitress telling you that you're drunk and need to leave. It was just really snobby, rude, and unprofessional.

a women turned me and my friend down all we were trying to do was buy a pre-roll I showed her my…read moreparental ID from the Department of security until my physical card ID came in the mail and she said "people can print this" I was confused because I don't think anyone can but I said okay left and came back nice and calm with my passport and she turned us away. I was trying to decompress after a long day and she was making it worse now I'll admit I said some words I shouldn't have but like I said I was trying to calm down and she was making it worse

Wow....I love this place. You know I'll be back. Super clean. Amazing selection. Probably the…read morebiggest smoke shop in ATX and the best.

The staff is always friendly! I have definitely recommended this place to friends…read more That also stay informed on any hokey legislation bs and they do play by the rules.

This place has the friendliest staff. Great pricing and know the products well. They did not have…read moremy favorite vape juice once and recommended a great substitute until they were restocked. Very wide selection and have saved me more than once when I have broken my tank glass.

This store is excellent! Not only are the employees very welcoming but are also knowledgeable on…read morewhat they are selling! Helpful and kind. If you're around this area, this. Is. The. Smoke shop to hit up for your smoking needs.

sent me the wrong item and is now holding my money hostage while i made the return to usps, they…read morehavent returned my money because usps hasnt delivered it yet. wouldnt recommend buying from them especially online.

As always I had a phenomenal experience here at this shop! The two beautiful ladies that were…read moreworking here this afternoon went out of their way to help me find somewhere that had a replacement glass for my tank! They also gave me options and advice on disposable plastic tanks to use in a pinch if I can't find the glass in the future, and sold me a cool band to put around the tank to help protect it. Best customer service I've ever had at a vape shop before! Thank yall!

Randomly walked in on the 'Grand Opening Celebration!" Place…read moreis clean with a large selection. Nevin was awesome. I give him the 5 stars. Caught a good vibe when he welcomed me and explained the sales they were having and how we are celebrating the one year anniversary. So glad I stopped by , however it's a bummer that it's also Nevin's last day ; might still be back.

Love this place and their selection. Definitely my new favorite spot everyone has been super…read morefriendly and helpful and the prices compared to other smoke shops are unbeatable!! Come shop here!!

This place is shady and their refund policy in store is not the same as advertised online. Won't…read morebe doing business with them ags

I finally found a shop that has literally everything I need. Mo is the sweetest. Yay!read more

Great customer service. AJ specifically was polite, professional, and knowledgeable. The entire…read morestaff has never rubbed me the wrong way but AJ has got her customer service game on lock.

Great variety of a bunch of products. Friendly staff. Definitely my new go to shop in south Austin.read more

Absolutely terrible experience. I bought a mushroom chocolate bar for $43, and when I got it home,…read moreit was completely melted, smelled absolutely disgusting, and was clearly not in a condition that anyone should be selling to a customer. I ended up throwing the entire thing away because I wasn't comfortable consuming it. I went back to the shop to explain what happened, and instead of trying to help, the employee was extremely rude and dismissive and told me to come back when the manager was there. So I did exactly that. I came back when I was told the manager would be there -- and he wasn't. The same employee was there again and was just as rude and unhelpful. I came back again today specifically to speak with the manager. After all of that, the absolute best they could offer me was $6 off after I had already paid $43 for a product I couldn't even use. The customer service was horrible from start to finish. Nobody took responsibility, nobody seemed interested in actually resolving the situation, and I was treated like I was the problem for bringing up a legitimate issue with a product they sold me. If you're going to charge $43 for a product, you should at minimum make sure it's in acceptable condition and be willing to stand behind what you're selling. Instead, I wasted my money and my time going back multiple times just to be treated rudely. I would absolutely not recommend this place. Take your money somewhere that actually values its customers.

Susie is the best !! Best customer service ever, new…read morefavorite smoke shop !!! Will definitely be returning

From the owner: Amigo Smoke Shop is your one-stop Smoke Shop for all your smoking needs. We carry a variety of…read moreE-Juice Disposables, E-juice, E-Juice Devices, Dry-Concentrate Devices, Glass, Glass Accessories, Hookahs, Hookah Tobacco ,CBD, Rolling Papers, Wraps, Tobacco, Rolling Trays, Grinders and Novelties all at our beautiful 1700 square foot location. We open 7 days a week to serve the wonderful people of South Austin so stop on by