TLDR: if you don't need to ask questions, the selection looks fine. But don't come here if you need…read moreany help. Went there with my friend who's never had THC or CBD products. I've been in stores like this before and usually you have the kindest, most knowledgeable people. Apparently some new laws in Texas passed, so I get why the saleswoman was being careful about how to sell stuff, but she was super rude and vague and snobby about it. I personally just buy gummies for myself every once in a blue moon, so I'm not super knowledgeable about THC products overall. I've heard of things like "sativa" or "indica" but don't know off the top of my head what that means. but my friend wanted something smokable. I think legally you have to buy a vape for nicotine and then the product? But she assumed we knew that. Still don't know the rules. I gave a heads up to the saleswoman that my friend has never had any THC products before, and she's taking it for medical issues, and that we're kinda clueless about this stuff. I've gone into stores many times saying I am clueless and it's a normal experience for them to "dumb it down". The sales lady said how there was a raid down the street and how "we're asking the same questions over and over" and insinuated we were on something. To be clear, I was in the store first before my friend came in, so I did ask the same questions my friend ended up asking. We're two 30 to 40 year old women who haven't had a single substance. We just wanted answers. It was pretty offensive. She said go to another store, she's not comfortable selling to us, because "we keep asking the same questions." We were literally just trying to figure out what would be the weakest possible option, since she was new to this. Very basic questions. I know with gummies they have doses, wasn't sure about vapes. And we tried asking the same question in multiple ways and she kept shutting us down and freaking out about the new laws. I get it, be careful, but she wasn't listening AT ALL. I get that she can't give medical advice. We weren't asking for any. Imagine going to a restaurant that has wine and asking the difference between Merlot and Malbec, or what tannins are, or how much alcohol is in a glass...and the waitress telling you that you're drunk and need to leave. It was just really snobby, rude, and unprofessional.

a women turned me and my friend down all we were trying to do was buy a pre-roll I showed her my…read moreparental ID from the Department of security until my physical card ID came in the mail and she said "people can print this" I was confused because I don't think anyone can but I said okay left and came back nice and calm with my passport and she turned us away. I was trying to decompress after a long day and she was making it worse now I'll admit I said some words I shouldn't have but like I said I was trying to calm down and she was making it worse

Susie is the best !! Best customer service ever, new…read morefavorite smoke shop !!! Will definitely be returning

From the owner: Amigo Smoke Shop is your one-stop Smoke Shop for all your smoking needs. We carry a variety of…read moreE-Juice Disposables, E-juice, E-Juice Devices, Dry-Concentrate Devices, Glass, Glass Accessories, Hookahs, Hookah Tobacco ,CBD, Rolling Papers, Wraps, Tobacco, Rolling Trays, Grinders and Novelties all at our beautiful 1700 square foot location. We open 7 days a week to serve the wonderful people of South Austin so stop on by

Love this place and their selection. Definitely my new favorite spot everyone has been super…read morefriendly and helpful and the prices compared to other smoke shops are unbeatable!! Come shop here!!

This place is shady and their refund policy in store is not the same as advertised online. Won't…read morebe doing business with them ags

Wow....I love this place. You know I'll be back. Super clean. Amazing selection. Probably the…read morebiggest smoke shop in ATX and the best.

This store is excellent! Not only are the employees very welcoming but are also knowledgeable on…read morewhat they are selling! Helpful and kind. If you're around this area, this. Is. The. Smoke shop to hit up for your smoking needs.

sent me the wrong item and is now holding my money hostage while i made the return to usps, they…read morehavent returned my money because usps hasnt delivered it yet. wouldnt recommend buying from them especially online.

You can check my profile, I rarely leave reviews and they're almost always positive, but the night…read moreI left this smoke shop in tears after a medical crisis deserves to be documented. I want to be very clear upfront: a theft occurred. My boyfriend stole a $40 bottle of kratom during a relapse. That was wrong, and I am not excusing it. What I am reviewing is how this situation was handled afterward. When he ran from the store, his phone fell out of his pocket. The phone was not stolen property and had nothing to do with the merchandise taken. When I came to the store shortly afterward, employees confirmed they had the phone. I explained that my boyfriend was actively trying to enter a treatment facility for substance use disorder and that all of his insurance information, including his Blue Cross Blue Shield member ID, was locked on that phone due to two-factor authentication. Without it, he could not be admitted to treatment. I offered to repay the stolen item, first double, then triple, and eventually offered $200, not to excuse the theft, but to resolve the situation and retrieve critical medical information. I was scared the longer the wait to get him directly into a facility, the more likely he was to end up out on a spree, and might never make it back. I also offered to provide his location to police after he entered treatment. Despite this, employees refused to allow even supervised access to retrieve the insurance information. I was told statements such as, "If he wants to be petty, we'll be petty," while his phone was right there in his hands. I was also spoken to at length about what a terrible person my boyfriend was, how he "didn't deserve favors from them" and "needed to be held accountable". I agreed that he didn't need favors. I agreed about the accountability and offered location. I wasn't asking for favors I was asking for his personal property that had nothing to do with the stolen kratom. They had so much to say about someone they had never met beyond this incident. I was in the store for over an hour crying and explaining the urgency. Eventually, I was told the phone was being kept "for evidence," though a police report had already been filed and the phone itself was not stolen property. I ultimately called the police because I was terrified my boyfriend could die if he could not access treatment. I was asked to wait outside in freezing weather. While I briefly stepped away to use the restroom, police arrived. When I returned, I was told the store claimed they did not have the phone, despite earlier confirming they did. The situation left me devastated, unheard, and unable to get my boyfriend into treatment during a critical relapse window. Accountability matters. But so does humanity. This situation could have been handled with professionalism and compassion while still involving law enforcement. Instead, it escalated into something unnecessarily cruel during a medical crisis. I hope this business reflects on how it handles situations involving addiction, emergencies, and vulnerable people going forward.

Went to Colorado Glass and Vape (which, can you think of a more unoriginal name?? So cringey..),…read moreand almost paid $40+tax for a plain little bubbler. Luckily for me, I'm in the process of replacing my ID so I got turned away despite offering to show my birth certificate, social security card, and proof of address - basically all of the docs that the DMV requires to prove one's identity.. Apparently CoLoRaDo GlAsS anD VaPe has much more stringent security protocols than the bureaucracies of our government do .. Anyways, lucky for me, Austin Smoke was a quick 3 minute drive away! When I entered, I was greeted with a smile. The glass is also much nicer AND much more affordable. I picked out a similar bubbler to the one I'd seen at Colorado glass and to my surprise it was a couple bucks cheaper. I asked the man behind the counter if I paid cash if he could knock five bucks off the total. To my surprise, he replies, "I can do much better than that", and proceeds to take 50% off the total!! Apparently all of their glass is always 50% off the ticket price.. He could have easily taken me for the sucker that I was and charged me what I had originally intended on paying, but instead he did the honorable thing and gave me the discounted price anyways! So come support this small business! I'll most certainly be back..

What a Cool place! It's an old Bank turned into a Cigar Lounge! The old Vault is the humidor how…read morecool is that! They serve cold beers and have a great selection of Cigars! There's an outside as well where they play music and they also have bands play out there! Customer service is top notch!

Great spot to simply relax, enjoy a cigar, read a book, or simply disconnected for a bit. Highly…read morerecommend!

Always a 5-star experience at Cosmic Cowboy!…read more The owners are amazing, and their employees are always helpful, friendly, and kind. I absolutely love these folks and the wonderful business they've built. They consistently go above and beyond, and it shows in everything they do. The best of the best--you can't go wrong with Cosmic Cowboy!

I went here early in January to get the Füm device to try and stop vaping. This was one of the only…read moreshops that carries them. The guys working here are super kind and knowledgeable. They were patient with me and all the questions I asked them. This shop has some really cool glass pieces, as well as succulents, apparel, backpacks, and more. Prices seemed to be around the same as most of the other smoke shops I've been to. But the vibe here is unmatched, PLUS - shop corgi who comes out to say hi and ask for pets!!

Yeah, I have Total Wine & More where I live in Tacoma also. So what am I doing going to one here in…read moreTexas? Well for one I do love going to Total Wine locations that aren't particularly close to where I live. They often have a good variety of local or regional coverage for the area I'm in in regards to craft beer. So Steve and I stocked up on a lot of beer that was based in Austin or the surrounding area. Quite a few were on my list to try from the selection here which really made the two of us thrilled! So that's why I enjoy hitting Total Wine. But even my local one isn't shabby either even though the beer brands are very familiar sometimes a new one springs on us from around the corner in regards to selection.

I don't drink often but I'm celebrating a lot in life so I picked up a nice bottle of champagne to…read moreenjoy during the holidays! I also picked up a nice gift basket for white elephant. I LOVE all of the free tasting--they usually have them every day! When you walk in you're usually greeted immediately, and assisted if you need help. I love looking at wine selection and occasionally the non-alcoholic drinks they carry! There was one male worker just kinda moping around and not being helpful... I definitely need to browse here more often!

AJ the owner is there every Wednesday, he's super cool and carry great products, strongly…read morerecommended this place! Big Dan,

Good vape selection. Good prices. Friendly staff. I went here as a convenient stop, got what I…read moreneeded, and was happy with everything. Would drop in again if in the area. Thanks!