Did not get any help. The employee was sleeping in the back-visibly sleeping. Said hello and no…read moreresponse and did not wake up

Ghali was so helpful! He helped me pick out a new vape brand called Core that hits so smoothly!…read more I also got my friend a graduation present, spearmint Escobar which she loved! They also have Cool mint Escobar and an array of Deltas. Really cool shop! Can't wait for the new Arabian hookahs to come in!! Thanks Ghali for being helpful and friendly. Your kindness goes a long way

Our favorite smoke shop to go to in Austin! Their selection is great and Abraham is always very…read moreprofessional and friendly. They also have a great rewards system!

Awesome selection and great pricing! The staff helped choose a great delta-9 pen and even gave us…read more25% off. Will definitely come again.

sent me the wrong item and is now holding my money hostage while i made the return to usps, they…read morehavent returned my money because usps hasnt delivered it yet. wouldnt recommend buying from them especially online.

This store is excellent! Not only are the employees very welcoming but are also knowledgeable on…read morewhat they are selling! Helpful and kind. If you're around this area, this. Is. The. Smoke shop to hit up for your smoking needs.

Wow....I love this place. You know I'll be back. Super clean. Amazing selection. Probably the…read morebiggest smoke shop in ATX and the best.

Great selection of products, great staff and great location…read more The glass , pieces , and puffco products are top notch

TLDR: if you don't need to ask questions, the selection looks fine. But don't come here if you need…read moreany help. Went there with my friend who's never had THC or CBD products. I've been in stores like this before and usually you have the kindest, most knowledgeable people. Apparently some new laws in Texas passed, so I get why the saleswoman was being careful about how to sell stuff, but she was super rude and vague and snobby about it. I personally just buy gummies for myself every once in a blue moon, so I'm not super knowledgeable about THC products overall. I've heard of things like "sativa" or "indica" but don't know off the top of my head what that means. but my friend wanted something smokable. I think legally you have to buy a vape for nicotine and then the product? But she assumed we knew that. Still don't know the rules. I gave a heads up to the saleswoman that my friend has never had any THC products before, and she's taking it for medical issues, and that we're kinda clueless about this stuff. I've gone into stores many times saying I am clueless and it's a normal experience for them to "dumb it down". The sales lady said how there was a raid down the street and how "we're asking the same questions over and over" and insinuated we were on something. To be clear, I was in the store first before my friend came in, so I did ask the same questions my friend ended up asking. We're two 30 to 40 year old women who haven't had a single substance. We just wanted answers. It was pretty offensive. She said go to another store, she's not comfortable selling to us, because "we keep asking the same questions." We were literally just trying to figure out what would be the weakest possible option, since she was new to this. Very basic questions. I know with gummies they have doses, wasn't sure about vapes. And we tried asking the same question in multiple ways and she kept shutting us down and freaking out about the new laws. I get it, be careful, but she wasn't listening AT ALL. I get that she can't give medical advice. We weren't asking for any. Imagine going to a restaurant that has wine and asking the difference between Merlot and Malbec, or what tannins are, or how much alcohol is in a glass...and the waitress telling you that you're drunk and need to leave. It was just really snobby, rude, and unprofessional.

I've only been in here once but wow! I know zip about cigars and came in to buy some for my Dad who…read morewas celebrating his retirement and enjoys the occasional stogie. I think his name was Joe who helped me(?) but he was SO knowledgeable and really helpful while I was trying to narrow down what to get him. Dad enjoyed them all and can't wait to come back to Austin to swing into this store himself. Joe gave me a veterans discount also (because my Dad is a veteran) and that was just such a nice surprise. Great customer service, I will definitely be back!

Very nice selection in a large and well kept humidor. BYOB. Good amount of seating and there are…read moreTVs to watch sports. Cutters and lighters are available to use and were in good condition.

Good vape selection. Good prices. Friendly staff. I went here as a convenient stop, got what I…read moreneeded, and was happy with everything. Would drop in again if in the area. Thanks!

This review is long overdue. Since moving to Austin, hubby has visited several spots until he…read morestumbled across this hidden gem which has become his all time favorite. There's no other place he'll go to since he met Link. Link is super friendly, knowledgeable and offers solid recommendations if you're iffy about something. Service is top notch here - literally in and out in 10mins or less.

This place is fire and the staff posses great customer service They are very helpful and…read moreknowledgeable and stand behind their products

love the products. sitting in the parking lot waiting to spend my money but me and the other…read moreclients out here have both been here 2x today and the sign says open but the door is locked and no one is here and there's a sign on the door saying they'll be back in 20 min and it's been here all day. y'all would make a lot more money if you didn't have a line of customers waiting in the parking lot during your open hours.

I went here early in January to get the Füm device to try and stop vaping. This was one of the only…read moreshops that carries them. The guys working here are super kind and knowledgeable. They were patient with me and all the questions I asked them. This shop has some really cool glass pieces, as well as succulents, apparel, backpacks, and more. Prices seemed to be around the same as most of the other smoke shops I've been to. But the vibe here is unmatched, PLUS - shop corgi who comes out to say hi and ask for pets!!

Always a great experience. Very helpful and knowledgeable staff. One of one pieces.read more

So I've actually never been inside, but when on socials I was an active follower! I just made a…read moredoordash order and Walter(hoping my spelling is correct!) they were beyond kind and went above and beyond to assist me today. Literally amazing and I hope they know they've made my day!! :)

Good vibes, very good staff, and great products. They give free goods when you sign up for their…read moreawards program. This is the best dispensary you'll find in Austin.