Points rewards and easy to talk to staff and friendly communication skills. Like easy to walk in…read moreand wheelchair friendly. Open doors all day , easy light do not dark inside, easy to park and find on map. No big lines to stand through. Had what i needed.

After shopping with Vape City for the last 5 years or so with only one other negative experience…read morewith the corporate level of this company selling a counterfeit product which was remedy'd. Recently Vape City has made changes to their loyalty program. After being reassured from staff that the points would be transferred over and 4 visits into the shop over the last 3 months leaving my information each time to inquire about it, today I was finally able to get the staff to try to speak to whoever is over them at a corporate level and was told to shove it about my original point balance. The in store staff is great and this review is not meant towards them, their customer service is a 5/5, however the lack of follow up and general lack of care towards customer service on a corporate level is atrocious. I highly recommend shopping elsewhere.

the service was great here!! the guy working was extremely helpful and had great recommendations!…read morehe recommended our new grinders and we love them so much!!

From the owner: At Happy Clouds, our motto, "Keep Texas Cloudy," blends the spirit of Austin with a statewide twist…read moreon the beloved phrase, "Keep Austin Weird." Since opening our first store in May 2015, we've expanded to 6 locations across Texas, including to Round Rock and now Downtown San Marcos, all while staying true to our roots and passion for making our community happy. We also deliver our products right to your door! ​ We love Central Texas and are dedicated to uplifting our community by supporting local glassblowers, artists, musicians, and creatives. Our shops on Montopolis and North Lamar are adorned with stunning graffiti art by local and international artists, transforming our exteriors into vibrant canvases. Step inside any Happy Clouds location, and you'll be greeted by murals that showcase the incredible talent of artists from near and far. ​ At Happy Clouds, we pride ourselves on offering unbeatable prices, exceptional customer service, and a laid-back atmosphere where everyone feels welcome and comfortable.

I asked about a product if they had it in store. I told the lady on the phone I'll try to make it…read morebefore they close if not another time. Before I could finish the sentence she hung up on me. I've been a regular at the store, the gentleman that may seem he's the manager is way more respectful. It's just sad to be treated like this by the same person time after time. Given the fact that I'm in and out quickly.

This is a great shop! First and foremost, the staff are the nicest, polite and excellent in service…read morepeople I've ever met in a smoke shop! The variety of products here are second to none, and they always have new interesting merch to choose from! I've visited other stores owned by the same people- Trippiez, and they are all fantastic in the service and politeness, with the same great products. Thanks !

Our favorite smoke shop to go to in Austin! Their selection is great and Abraham is always very…read moreprofessional and friendly. They also have a great rewards system!

Awesome selection and great pricing! The staff helped choose a great delta-9 pen and even gave us…read more25% off. Will definitely come again.

Did not get any help. The employee was sleeping in the back-visibly sleeping. Said hello and no…read moreresponse and did not wake up

Ghali was so helpful! He helped me pick out a new vape brand called Core that hits so smoothly!…read more I also got my friend a graduation present, spearmint Escobar which she loved! They also have Cool mint Escobar and an array of Deltas. Really cool shop! Can't wait for the new Arabian hookahs to come in!! Thanks Ghali for being helpful and friendly. Your kindness goes a long way

Came in here for the first time and Emyani was an absolute angel! She was not only friendly and…read morekind but very knowledgeable and taught us a few things we didn't know. Helped us sign up for rewards and walked us through every question we had. I would simply return as a loyal customer just for her. Definitely a great first experience. Very happy we found this place!

Prices have gotten out of control. Will probably not be going back anytime soon. Please make sure…read moreyou check the price, cause they don't give you a detailed receipt. I even asked and was told they don't do it. ‍‍‍

Good vape selection. Good prices. Friendly staff. I went here as a convenient stop, got what I…read moreneeded, and was happy with everything. Would drop in again if in the area. Thanks!

This review is long overdue. Since moving to Austin, hubby has visited several spots until he…read morestumbled across this hidden gem which has become his all time favorite. There's no other place he'll go to since he met Link. Link is super friendly, knowledgeable and offers solid recommendations if you're iffy about something. Service is top notch here - literally in and out in 10mins or less.

So I've actually never been inside, but when on socials I was an active follower! I just made a…read moredoordash order and Walter(hoping my spelling is correct!) they were beyond kind and went above and beyond to assist me today. Literally amazing and I hope they know they've made my day!! :)

Good vibes, very good staff, and great products. They give free goods when you sign up for their…read moreawards program. This is the best dispensary you'll find in Austin.

5 STARS Great service!!! I was just in the store on Congress. The gentlemen working were friendly,…read moreinformative, and patient. Thank you for educating me and for listening to me go on and on about my personal issues.

Stopped by Trippiez for a pre-roll, and wow--this place is huge! They have everything you could…read morepossibly need and more--bongs, pipes, gummies, flower, pre-rolls, vapes, pens, even slushies. The staff was super helpful and had great recommendations.

SUPER friendly and helpful guys! Usually stop by after work and it's always a great end to my day…read more They even remember me now (which I'm not sure if that's a good thing lol) and have yet to let me down with their recommendations. My favorite smoke shop in Austin currently! To the manager/owner: y'all NEED to give these guys a raise! Their customer service is above and beyond and I love it!

Was sold a fake foger vape, and when I brought it right back in they wouldn't give me a refund. I…read moreunderstand open box policy but if your product is a counterfeit, you shouldn't be selling it and should accept refunds. The employee tried to pass it off as real when I went it and I had to explain the website "verification" was fake. Would not recommend shopping here or at least be careful with which product you select.