I have been here a few times, driving from Manor, and I have to say they have some pretty good…read morestuff! It's always been consistent plus The staff is super nice!! I would recommend this place to anyone looking for a good buzz.

So I've actually never been inside, but when on socials I was an active follower! I just made a…read moredoordash order and Walter(hoping my spelling is correct!) they were beyond kind and went above and beyond to assist me today. Literally amazing and I hope they know they've made my day!! :)

this is my second time going to this new location, and I will never go back. I thought I would give…read morethem a second chance because they have a lot of good product. however I will drive out of my way to go to the Brodie location due to the lack of customer service here. I was looking to buy Elf bars, after my purchase i overheard the employee offer a deal for Elfbars to a different customer. when I asked about the deal, he said he didn't think I was able to afford more than one and I was baffled. I have plenty of money in my pocket and I wanted to buy more for the deal. but it was very obvious they didn't want my money or my business. i will not be returning, despite the fact they're close to my house. my boyfriend and I will never go back. I'm writing this review to to warn future customers, DO NOT go to this location.

This place big af. You do not see it coming from the outside. They have fuckin everything. The…read morecashiers knew their stuff too n sold me on multiple items so I had to ball out. Wasn't nothin to it. They was right about these tch-10 vapes too I'm high as shit.

Came here for replacement glass for my tank, the gentleman working there was so kind and helpful…read more He even took the time to replace the glass for me and recommended a cute little rubber band to put around the tank to keep it safe great selection of juice offered too! His kindness and friendly smile is enough to make ya wanna keep coming back :) thank yall!

Eliana was terrific! All I needed was a puffco peak atomizer and within seconds, she pulled it out…read moreof a drawer! Amazing conversation, great atmosphere highly recommend coming here!

sent me the wrong item and is now holding my money hostage while i made the return to usps, they…read morehavent returned my money because usps hasnt delivered it yet. wouldnt recommend buying from them especially online.

This store is excellent! Not only are the employees very welcoming but are also knowledgeable on…read morewhat they are selling! Helpful and kind. If you're around this area, this. Is. The. Smoke shop to hit up for your smoking needs.

I've gone here a few times and love it. They have what I need and a lot of stuff too look at as…read morewell, it's clean and everyone I've encountered is friendly and professional.

Great prices and selection! Wonderful service and always love the people that are working! Awesome…read moreselection! Best place to get choice kratom!

Great variety of a bunch of products. Friendly staff. Definitely my new go to shop in south Austin.read more

You can check my profile, I rarely leave reviews and they're almost always positive, but the night…read moreI left this smoke shop in tears after a medical crisis deserves to be documented. I want to be very clear upfront: a theft occurred. My boyfriend stole a $40 bottle of kratom during a relapse. That was wrong, and I am not excusing it. What I am reviewing is how this situation was handled afterward. When he ran from the store, his phone fell out of his pocket. The phone was not stolen property and had nothing to do with the merchandise taken. When I came to the store shortly afterward, employees confirmed they had the phone. I explained that my boyfriend was actively trying to enter a treatment facility for substance use disorder and that all of his insurance information, including his Blue Cross Blue Shield member ID, was locked on that phone due to two-factor authentication. Without it, he could not be admitted to treatment. I offered to repay the stolen item, first double, then triple, and eventually offered $200, not to excuse the theft, but to resolve the situation and retrieve critical medical information. I was scared the longer the wait to get him directly into a facility, the more likely he was to end up out on a spree, and might never make it back. I also offered to provide his location to police after he entered treatment. Despite this, employees refused to allow even supervised access to retrieve the insurance information. I was told statements such as, "If he wants to be petty, we'll be petty," while his phone was right there in his hands. I was also spoken to at length about what a terrible person my boyfriend was, how he "didn't deserve favors from them" and "needed to be held accountable". I agreed that he didn't need favors. I agreed about the accountability and offered location. I wasn't asking for favors I was asking for his personal property that had nothing to do with the stolen kratom. They had so much to say about someone they had never met beyond this incident. I was in the store for over an hour crying and explaining the urgency. Eventually, I was told the phone was being kept "for evidence," though a police report had already been filed and the phone itself was not stolen property. I ultimately called the police because I was terrified my boyfriend could die if he could not access treatment. I was asked to wait outside in freezing weather. While I briefly stepped away to use the restroom, police arrived. When I returned, I was told the store claimed they did not have the phone, despite earlier confirming they did. The situation left me devastated, unheard, and unable to get my boyfriend into treatment during a critical relapse window. Accountability matters. But so does humanity. This situation could have been handled with professionalism and compassion while still involving law enforcement. Instead, it escalated into something unnecessarily cruel during a medical crisis. I hope this business reflects on how it handles situations involving addiction, emergencies, and vulnerable people going forward.

Went to Colorado Glass and Vape (which, can you think of a more unoriginal name?? So cringey..),…read moreand almost paid $40+tax for a plain little bubbler. Luckily for me, I'm in the process of replacing my ID so I got turned away despite offering to show my birth certificate, social security card, and proof of address - basically all of the docs that the DMV requires to prove one's identity.. Apparently CoLoRaDo GlAsS anD VaPe has much more stringent security protocols than the bureaucracies of our government do .. Anyways, lucky for me, Austin Smoke was a quick 3 minute drive away! When I entered, I was greeted with a smile. The glass is also much nicer AND much more affordable. I picked out a similar bubbler to the one I'd seen at Colorado glass and to my surprise it was a couple bucks cheaper. I asked the man behind the counter if I paid cash if he could knock five bucks off the total. To my surprise, he replies, "I can do much better than that", and proceeds to take 50% off the total!! Apparently all of their glass is always 50% off the ticket price.. He could have easily taken me for the sucker that I was and charged me what I had originally intended on paying, but instead he did the honorable thing and gave me the discounted price anyways! So come support this small business! I'll most certainly be back..

This is right place check it out he has a great selection of everything he carries all kinds of…read more cbd all kind of bud that is legal of course great selection of vapes you will not find these in Austin anywhere but here he carries thing you will not find at other places but it's all good

Andrianna has been so helpful since I started coming to this shop. This store also has the best…read moreprices compared to others around and excellent service!