Great selection of products, great staff and great location. The glass , pieces , and puffco products are top notch read more

TLDR: if you don't need to ask questions, the selection looks fine. But don't come here if you need any help. Went there with my friend who's never had THC or CBD products. I've been in stores like this before and usually you have the kindest, most knowledgeable people. Apparently some new laws in Texas passed, so I get why the saleswoman was being careful about how to sell stuff, but she was super rude and vague and snobby about it. I personally just buy gummies for myself every once in a blue moon, so I'm not super knowledgeable about THC products overall. I've heard of things like "sativa" or "indica" but don't know off the top of my head what that means. but my friend wanted something smokable. I think legally you have to buy a vape for nicotine and then the product? But she assumed we knew that. Still don't know the rules. I gave a heads up to the saleswoman that my friend has never had any THC products before, and she's taking it for medical issues, and that we're kinda clueless about this stuff. I've gone into stores many times saying I am clueless and it's a normal experience for them to "dumb it down". The sales lady said how there was a raid down the street and how "we're asking the same questions over and over" and insinuated we were on something. To be clear, I was in the store first before my friend came in, so I did ask the same questions my friend ended up asking. We're two 30 to 40 year old women who haven't had a single substance. We just wanted answers. It was pretty offensive. She said go to another store, she's not comfortable selling to us, because "we keep asking the same questions." We were literally just trying to figure out what would be the weakest possible option, since she was new to this. Very basic questions. I know with gummies they have doses, wasn't sure about vapes. And we tried asking the same question in multiple ways and she kept shutting us down and freaking out about the new laws. I get it, be careful, but she wasn't listening AT ALL. I get that she can't give medical advice. We weren't asking for any. Imagine going to a restaurant that has wine and asking the difference between Merlot and Malbec, or what tannins are, or how much alcohol is in a glass...and the waitress telling you that you're drunk and need to leave. It was just really snobby, rude, and unprofessional. read more

a women turned me and my friend down all we were trying to do was buy a pre-roll I showed her my parental ID from the Department of security until my physical card ID came in the mail and she said "people can print this" I was confused because I don't think anyone can but I said okay left and came back nice and calm with my passport and she turned us away. I was trying to decompress after a long day and she was making it worse now I'll admit I said some words I shouldn't have but like I said I was trying to calm down and she was making it worse read more

Came here to buy a new product only to come home and find out it never worked in the first place. They won't refund me the money or exchange. read more

This place is awesome! Super friendly staff and amazing selection of glass :) wizard hat is the greatest in all the land. How many places can you goto to get it all in one shop!? read more

They've got two locations so far and are opening a third soon. There's a reason for their success. Great prices and friendly staff. read more

Wizard Hat Smoke Shop - Fancy - Head Shops Near Me - Austin, Texas

Great local shoppe. Sold the delta 8 which was cool. Super close to where I was living at the time. 10/10.

I came in here for two items and was helped immediately. The staff was super helpful, knowledgeable, and friendly. I didn't look around too much but there is some really cool art on the back wall. A bonus to this location is once you make a purchase you can head next door to my favorite butcher shop for some yummy meat and other goodies. This plaza has it all! Enjoy! read more

I have never had any issues with Wizard Hat Smoke shop. I go once every week or two to buy what I need and have never had any issues since January of this year. The manager is really great and usually can spend some time chatting and making sure you have what you need. I will say they have a 5 dollar minimum on any payment method other than cash, but that is typical of local stores from what I understand. I love all the friendly employees and if I'm ever pressed for time, they will always let me call ahead and have my order ready to pay for the second I get to the shop. I cannot say enough good things about them. I do not understand the negative reviews, but it seems like they are old. Perhaps things have changed for the better when I started going regularly, or perhaps I'm just lucky. read more

Great products and my boy Salad was very helpful. I love the variety of products from; tobacco pipes, topical use products all the way to stickers for the advertising I'll be rep'n. ADULTS ONLY OF COURSE, but they have something for every Adult. Great location, pricing and outstanding customer service. You will see in the picture of greatness how I do my shopping. So many yes' and hell yes's in that photo alone. #KeepKratomLegal please use responsibly. I wouldn't want Our Great State to become like those in and around Appalachia. Nobody should be without safe alternatives that are completely legal and WILL SAVE LIFES! read more

Wizard Hat Smoke Shop - Head Shops Near Me - Austin, Texas

Love this place it's got super good prices and the staff is always very helpful, this has become my go to smoke shop for almost a year now

I use to love going to Wizard. I would go once a week. Until the day after thanksgiving. Ever since that day I have slowly stopped going. I run into the same attendant every time I go. I have had some rude service ever since. I order my wraps form Amazon now. Sucks to not buy local. Please fix your unfriendly service read more

Love the Wizards Hat staff! So friendly and knowledgeable. I'm sure you'll be able to find almost anything you need when it comes to glass and related products; they keep adding more and more! Probably best prices around too. Definitely reminds me of a good legal-state headshop :) read more

Nice to have a nice friendly shop in south Austin with variety. Local and imported pieces. Plenty to choose from. The guys can tell you all about the local artists. Will be back. read more

I love the North location, so happy to see one down south now! It's an awesome environment and so many amazing pieces, they have Kratom too! Loyal customer here! read more

I went to Wizard Hat for the first time about 6 weeks ago. I was looking for something very specific. I was greeted by the most friendly, knowledgeable and helpful person! They have a fantastic variety and the best prices. I find myself going there every couple of weeks now to see what is new and see the glass and art. I also bought a cool purse! They have everything you expect and lots of things you would not expect. Go there! read more

Great Smoke Shop! Cool vibes and staff is very friendly and helpful. I got a nice piece from them today and didn't even have to break the bank. It was only $5!! They always have some deal going on. And every purchase gets you a free lighter - SCORE! Sometimes when I'm in the neighborhood or at the pizza shop next door, I stop in just to say what's up. Would definitely recommend! read more

I frequent this shop because of the fantastic service, prices and variety. The guy I usually see in there is the friendliest person you could meet. They always have what you need and new things to show. There is some cool artwork and great glass and much more. read more