Points rewards and easy to talk to staff and friendly communication skills. Like easy to walk in…read moreand wheelchair friendly. Open doors all day , easy light do not dark inside, easy to park and find on map. No big lines to stand through. Had what i needed.

After shopping with Vape City for the last 5 years or so with only one other negative experience…read morewith the corporate level of this company selling a counterfeit product which was remedy'd. Recently Vape City has made changes to their loyalty program. After being reassured from staff that the points would be transferred over and 4 visits into the shop over the last 3 months leaving my information each time to inquire about it, today I was finally able to get the staff to try to speak to whoever is over them at a corporate level and was told to shove it about my original point balance. The in store staff is great and this review is not meant towards them, their customer service is a 5/5, however the lack of follow up and general lack of care towards customer service on a corporate level is atrocious. I highly recommend shopping elsewhere.

I asked about a product if they had it in store. I told the lady on the phone I'll try to make it…read morebefore they close if not another time. Before I could finish the sentence she hung up on me. I've been a regular at the store, the gentleman that may seem he's the manager is way more respectful. It's just sad to be treated like this by the same person time after time. Given the fact that I'm in and out quickly.

ive been a regular here for over a year, this is a great store with plenty of choices in thca and…read morevapes. the owners and staff are very friendly and helpful with helping me pick out the right products. they have good deals on vapes too, good value for your money! i definitely recommend this store! 11/10

Employee was very nice and super helpful, answered all my questions, and gave great recommendationsread more

The good - they have a better selection than most other places…read more The bad - they are degenerate dirt bags who have no idea what they are selling, can't answer any questions, and will just out and out lie if they can't answer your question. These are powerful drugs they are selling and they can't answer any questions about any of them.

Clean, spacious, plenty of selection, and some lovely low prices. It's a Total Wine that's…read moreperfectly fine. Stop in if you need something, but it isn't a place to go out of your way to take a visit. I've been here a couple of times and it us always a good stop. The cleaning is immaculate. It's bright without being stark and I don't think I've seen a single speck of dust. The staff are all consistently friendly and unobtrusive. I don't know if I've ever been helped by the same person though. You can take a couple of classes at Total Wine, but I have yet to try it out. It looks pretty fun from what little I've spied on. Husband and I have a well stocked bar cart mostly thanks to this location. I'm sure it's the best for everyone who lives nearby.

Destin is a hero! I called this location searching for a very specific wine that sometimes has…read moredifferent colored labels, and I was desperately trying to find a black one. He took the time to go to the shelves and make sure that they have the exact one I am looking for!

Terrible customer service. The guy at the counter was very pushy and not helpful at all. It's like…read morehe wanted us to leave quickly. They have a great variety of options at this location, so many things in stock, too bad the store doesn't have a good employee in the front. Someone needs to teach him how to sell and offer the customer more. I could've easily went in there today and spent $100+ but this man kept wanting me to get out of the store, so I left! He made my entire experience bad. Not coming back here again

the service was great here!! the guy working was extremely helpful and had great recommendations!…read morehe recommended our new grinders and we love them so much!!

From the owner: At Happy Clouds, our motto, "Keep Texas Cloudy," blends the spirit of Austin with a statewide twist…read moreon the beloved phrase, "Keep Austin Weird." Since opening our first store in May 2015, we've expanded to 6 locations across Texas, including to Round Rock and now Downtown San Marcos, all while staying true to our roots and passion for making our community happy. We also deliver our products right to your door! ​ We love Central Texas and are dedicated to uplifting our community by supporting local glassblowers, artists, musicians, and creatives. Our shops on Montopolis and North Lamar are adorned with stunning graffiti art by local and international artists, transforming our exteriors into vibrant canvases. Step inside any Happy Clouds location, and you'll be greeted by murals that showcase the incredible talent of artists from near and far. ​ At Happy Clouds, we pride ourselves on offering unbeatable prices, exceptional customer service, and a laid-back atmosphere where everyone feels welcome and comfortable.

Was sold a fake foger vape, and when I brought it right back in they wouldn't give me a refund. I…read moreunderstand open box policy but if your product is a counterfeit, you shouldn't be selling it and should accept refunds. The employee tried to pass it off as real when I went it and I had to explain the website "verification" was fake. Would not recommend shopping here or at least be careful with which product you select.

Visiting from Los Angeles, needed a titanium dab nail and this was the only shop in town that was…read moreable to help me! I checked over 10 different shops and Terrance and Kevan were the ones to come through. Incredible shop, incredible selection. Also Kevin has beautiful hair. Thank you smoke ATX, this is the only shop I will be visiting next time I'm in Austin!

Really great staff! Super friendly and knowledgeable. It's not a huge store but they still have a…read morepretty wide selection. I went in for a battery and realized they sell a ton more stuff. I'll definitely be back.

I asked for a pen…read more The bong girl gave me a pen But I really wanted a weed pen and then she sold me a weed pen that I don't even have to press a button on

Bird was super helpful! Had a lot of knowledge about products that are there for purchase…read more Definitely recommend popping it.

Jose was so kind and welcoming! Great energy here and was blown away by the stock of prerolls and…read moregreat prices. Thanks guys!

This isn't just a vape/smoke shop! It's a little bit of a neighborhood convenient store too. So, if…read moreyou need a drink or quick snack, this spot can help you out! The couple times I've been in, the staff members have been friendly and helpful. They've been able to help me find what I need. Pricing is reasonable. Great place to shop local.

The person that was working when we walked in was more than helpful. I needed a one time piece that…read morei was going to dispose of same day so i didn't want to spend $20 and instead of not offering anything (because he didn't have to) he instead offered this free little small one hit piece. Very much appreciated!