I asked about a product if they had it in store. I told the lady on the phone I'll try to make it…read morebefore they close if not another time. Before I could finish the sentence she hung up on me. I've been a regular at the store, the gentleman that may seem he's the manager is way more respectful. It's just sad to be treated like this by the same person time after time. Given the fact that I'm in and out quickly.

ive been a regular here for over a year, this is a great store with plenty of choices in thca and…read morevapes. the owners and staff are very friendly and helpful with helping me pick out the right products. they have good deals on vapes too, good value for your money! i definitely recommend this store! 11/10

This isn't just a vape/smoke shop! It's a little bit of a neighborhood convenient store too. So, if…read moreyou need a drink or quick snack, this spot can help you out! The couple times I've been in, the staff members have been friendly and helpful. They've been able to help me find what I need. Pricing is reasonable. Great place to shop local.

The person that was working when we walked in was more than helpful. I needed a one time piece that…read morei was going to dispose of same day so i didn't want to spend $20 and instead of not offering anything (because he didn't have to) he instead offered this free little small one hit piece. Very much appreciated!

Very impressed with their products, they have quite an extensive selection that will keep you…read morevisiting them daily. I extremely appreciate their 24-hour shop; you can count on them without a doubt. They have prerolls like you've never seen before! They are also very friendly and helpful. Extremely clean and professional. Can't wait to go back; I recommend them to everyone!

the service was great here!! the guy working was extremely helpful and had great recommendations!…read morehe recommended our new grinders and we love them so much!!

Usually get things I need when visiting CA but that is getting old so I tried Pink Cloud. Knowing…read morethere is a difference between CA and TX I wanted a place that knew what I wanted and needed. The guy working, Buie was amazing! Showed him what I had and he showed me half a dozen options and the proper usage. They have a big selection and great prices too! Highly recommend. (Wink)

So, I have a Wotofo Profile Unity RTA right? Don't know what that is? I don't blame you. Anyway,…read morethe cap that you take off to fill the tank with juice has a very specific rubber seal gasket. That gasket had ripped, essentially rendering my tank a useless, fruity e-juice dripping disappointment. I had scoured the web in search of the part. The official Wotofo site had the part for $1, a shipping cost of $29, and would reach me within, and I quote, "25 business days"... Lol On a whim, and because my wife told me to just try, I called Jake over at Pink Cloud and told him my deviating and irreversible problem. He asked me some details about my set up (diameter, location of gasket, etc) and proceeded to instruct me to come on in and see what he could do. We show up, mangled o-ring in hand and zero hope. Jake hits us with the old reliable "What's up yall!?" So I told him I had spoken with him on the phone about an o-ring blowout. He immediately sprang into action, ripping open drawer after accessory drawer. Dropping every rubberized electronic cigarette component imaginable onto the crystal clear glass case in front of me. But to no avail. Nothing fit! Not surprised, due to the rarity of my tank, I slowly prepared for departure when, out of the blue he yells "this might be a stretch, but try this" a tiny glimmer of hope gets slid across the display case. So I compare the size and whatnot. Looks small. But he did say it would be a "stretch" so I forced the ring into the cap of my tank and utilized the provided-by-Jake utility knife to pry the o-ring into place. Perfect (forced) fit. Immediately my issue disappeared. TLDR: Jake is awesome and went above and beyond to help fix even the most intricate of issues. 1 billion stars

Was sold a fake foger vape, and when I brought it right back in they wouldn't give me a refund. I…read moreunderstand open box policy but if your product is a counterfeit, you shouldn't be selling it and should accept refunds. The employee tried to pass it off as real when I went it and I had to explain the website "verification" was fake. Would not recommend shopping here or at least be careful with which product you select.

Visiting from Los Angeles, needed a titanium dab nail and this was the only shop in town that was…read moreable to help me! I checked over 10 different shops and Terrance and Kevan were the ones to come through. Incredible shop, incredible selection. Also Kevin has beautiful hair. Thank you smoke ATX, this is the only shop I will be visiting next time I'm in Austin!

So happy I found this store…read more I'm a newbie and wasn't sure what I wanted or even needed. They spent the time with me to explain the products and what each one could help with. I went home with a few items. Each one has been amazing and helped me. Will be returning.

Vishions is a great shop! Super great prices and great staff! All the people that work here are…read moresuper knowledgeable and know their stuff. They also have a great selection of CBD oils and tinctures. Love this shop!

I cannot say enough for these guys. Derek and Nick are always welcoming no matter how long you've…read morebeen gone. They never forget a face or your favorite vape juice. Derek never tries to sell you stuff you don't need and he fixes whatever issue you have with your hardware without any hesitation. I am so sorry I strayed and cheated on you guys with a lousy Vape shop down south. I've learned my lesson. You guys are awesome. Thanks, Derek, you are now my newest hero. Well, you were before, but now you're on a whole new level. Want to know the truth? I would never cheat on the store even if Vader was never around. You all have been great to me and my cronies I send your way. Thank is doesn't even cover it.

These guys got me off tobacco in 2015. I moved to Alaska in 2016. Was in love with a house made…read morejuice. Was able to get hwy 360 sent to me there and am now in Lubbock and same thing. When an order got lost or may have gotten lost, Derek was quick to say he would replace it! I love these guys!!!

Owner is terrible , would not recommend anyone shop here. DREAM PLANET is at Ceaser Chavez and San…read moreMarcos a couple blocks away and has better glass, better products, and an owner isn't a shit person. Paid 2x as much for a battery there and it was honestly entirely worth it to support a business that doesn't Fk over their customers Bought a $30 battery, got home and it didn't work. Came immediately back, within an hour, and explained the issue to the guy I had just bought it from. They called the owner who apparently told him to tell me I was just shit out of luck. On a defective product I had just bought an hour earlier. And to be clear I wasn't asking for money back, just a replacement that wasn't broken, and that was apparently too much to ask.. She's not on the hook, I guarantee you they have a return policy with the manufacturers, she just didn't want to be bothered. Guys in the shop were really nice and apologetic, unfortunately they appear to work for someone who doesn't care about her customers and is totally fine with selling customers defective products and keeping their money. Extremely disappointing, terrible business. There are dozens of smoke shops in the city, don't waste your money here.

I love this shop! I shop at the San Marcos location and I love the ATX one too. American made glass…read moreand locally owned.. what more can I ask for. Support local!