Super excellent place. I went in recently to get some information and was amazed at how helpful…read morethis place was. Brendan is extremely knowledgeable and friendly. I've been back a second time and the experience was just as good. In these days of internet information overload, it's really a pleasure and reminder of the "good old days" to have a retail establishment that has such a high level of customer service. I'm thrilled I found this place and am now a regular.

Great sales rep. Good deals. I've become a repeat customer. Best bang for my Buck that's for sure.read more

Good vape selection. Good prices. Friendly staff. I went here as a convenient stop, got what I…read moreneeded, and was happy with everything. Would drop in again if in the area. Thanks!

This review is long overdue. Since moving to Austin, hubby has visited several spots until he…read morestumbled across this hidden gem which has become his all time favorite. There's no other place he'll go to since he met Link. Link is super friendly, knowledgeable and offers solid recommendations if you're iffy about something. Service is top notch here - literally in and out in 10mins or less.

As always I had a phenomenal experience here at this shop! The two beautiful ladies that were…read moreworking here this afternoon went out of their way to help me find somewhere that had a replacement glass for my tank! They also gave me options and advice on disposable plastic tanks to use in a pinch if I can't find the glass in the future, and sold me a cool band to put around the tank to help protect it. Best customer service I've ever had at a vape shop before! Thank yall!

Randomly walked in on the 'Grand Opening Celebration!" Place…read moreis clean with a large selection. Nevin was awesome. I give him the 5 stars. Caught a good vibe when he welcomed me and explained the sales they were having and how we are celebrating the one year anniversary. So glad I stopped by , however it's a bummer that it's also Nevin's last day ; might still be back.

Points rewards and easy to talk to staff and friendly communication skills. Like easy to walk in…read moreand wheelchair friendly. Open doors all day , easy light do not dark inside, easy to park and find on map. No big lines to stand through. Had what i needed.

After shopping with Vape City for the last 5 years or so with only one other negative experience…read morewith the corporate level of this company selling a counterfeit product which was remedy'd. Recently Vape City has made changes to their loyalty program. After being reassured from staff that the points would be transferred over and 4 visits into the shop over the last 3 months leaving my information each time to inquire about it, today I was finally able to get the staff to try to speak to whoever is over them at a corporate level and was told to shove it about my original point balance. The in store staff is great and this review is not meant towards them, their customer service is a 5/5, however the lack of follow up and general lack of care towards customer service on a corporate level is atrocious. I highly recommend shopping elsewhere.

I had the pleasure of visiting this shop for the first time on my last trip up to Austin. I had…read moresaw some buzz on facebook and I was very curious. It was my first time at ACL and well I wanted to be cool. I had heard about these e-cigs/vapors. It reminded me very much of a hookah, but portable. I love all the different flavors so I was very intrigued. My hotel was just down the street from this particular shop and they were going to have their soft opening Saturday morning. I figured I'd check it out and see what they had to offer. If I saw something I liked I'd have myself some fun at ACL!!! I stepped in a little before they were officially ready to open, but the owners/employees were nice enough to let me in and preview the joint. I ended up trying out a wide variety of flavors at their tasting station. They have tips so you can take it off and try as many flavors as you like before purchasing. I fell in love with the Space Jam - Astro. So I decided to go ahead and purchase one of their basic intro packages. They were having all kinds of specials the first day so I ended up getting another flavor too. The build out is very sleek. I could see myself just chilling in the back and studying while puffing on some Vapor.

Shout out to Andrew for being super helpful and friendly!…read more I came to Austin because I was visiting out of town and I left my vape back at home. I bought a new set up, thanks to Andrew's help! He took the time to set everything up and gave me tips on things like what temperature my vape hits the best at. Because I told him I was visiting Texas, he also gave me a bunch of awesome places to check out while I was here. Thanks so much for the great service!

This place is awesome! The look of everything is very modern and straight to the point. Walking in…read moreyou will see an amazing mural painted on the wall that is worth seeing! They have the cheapest E Cigs/Juice/Kratom that I've ever seen! No joke!! The Moon Kratom they have is legendary. The guys who work there are very friendly and helpful answering all the questions I had about different Ecig mods. I love the Cinnimon roll flavor! It's perfect after any meal :) This place just opened! It's s brand new company. Support your local businesses!

The staff will go up and beyond to help satisfy you if you pitch your problem right. They may not…read morecarry moon kratom, but their Maeng Dah Gold is GOLD! Get a couple grams of that and a delicious e liquid and you're ready to relax the night away. The place may be a bit small, but its comfy to relax on their couch and sample some vapes while chatting up their good listening clerk. Ask them what sells best and you might find something that will drive you coming back. Plus, choose your own kratom weight! No more scrounging up a couple bucks to a set 22, go in and ask for a fiver (or any number) of Maeng Dah Gold and they got you covered.

I've visited each location, several times by this point, and the service from the staff working is…read morealways exceptional. Both friendly and knowledgeable when it comes to the product, which can be very beneficial when it comes to explaining things like the differences in kratom strains, CBD/delta products, etc. They also have weekly specials that are kind of impossibly to beat, essentially with a different product on sale each day. They also occasionally run other special offers that are insane, like buy 1 get 1 for $5 King K shots, deals for your birthday, etc. If you're looking for a friendly smoke shop with a little bit of everything to offer check out AVS. You won't regret it.

Spent $100+ here and was told I could come back the following week for a free gram they "couldn't…read moreprovide that day." Came back on 4/20 and suddenly they "can't honor that." There's a smoke shop on every corner in this Austin, so I guess I should've known better -- especially with all the recent court rulings and how desperate some places are getting. Still... say what you mean and stand on it. Don't tell customers one thing just to close a sale and switch it up later. Bad business. Wouldn't trust what they tell you.

This is right place check it out he has a great selection of everything he carries all kinds of…read more cbd all kind of bud that is legal of course great selection of vapes you will not find these in Austin anywhere but here he carries thing you will not find at other places but it's all good

Andrianna has been so helpful since I started coming to this shop. This store also has the best…read moreprices compared to others around and excellent service!

Came here for replacement glass for my tank, the gentleman working there was so kind and helpful…read more He even took the time to replace the glass for me and recommended a cute little rubber band to put around the tank to keep it safe great selection of juice offered too! His kindness and friendly smile is enough to make ya wanna keep coming back :) thank yall!

Eliana was terrific! All I needed was a puffco peak atomizer and within seconds, she pulled it out…read moreof a drawer! Amazing conversation, great atmosphere highly recommend coming here!