I've only been in here once but wow! I know zip about cigars and came in to buy some for my Dad who…read morewas celebrating his retirement and enjoys the occasional stogie. I think his name was Joe who helped me(?) but he was SO knowledgeable and really helpful while I was trying to narrow down what to get him. Dad enjoyed them all and can't wait to come back to Austin to swing into this store himself. Joe gave me a veterans discount also (because my Dad is a veteran) and that was just such a nice surprise. Great customer service, I will definitely be back!

Very nice selection in a large and well kept humidor. BYOB. Good amount of seating and there are…read moreTVs to watch sports. Cutters and lighters are available to use and were in good condition.

Dopest smoke shop on south congress!! Ain't nobody got this large of a variety Very nice staff,…read morefeels like family!

From the owner: New Smoke Shop on South Congress! Come get your smoking needs!read more

Great selection, they always have what I need from the brands I'm looking for! Very knowledgeable…read moreabout their products, at the best prices around. Definitely the only shop I go to!

I walked in saying that I wanted to try a new wrap and the man in there was so rude to me for no…read morereason. I said that I couldn't read any of the flavors on the box and he said "well what do you want" and I said "I don't know because I can't see the flavors" and he responded with the same thing all while never looking me in the eyes. I just said "uh never mind" and left because I had no idea why he was being so rude and he responded "okay good". Another man walked in and he helped him no problem. I have been in there several times without issue. I'm not sure what his problem was but it felt a little personal for some reason. I'm not sure if it was because of my race or the fact that I'm a black woman but it had to be my appearance because he seemed short with me before I even opened my mouth. I have never left a negative review in my life and don't want to sound like a bitch but that dude was an asshole.

Did not get any help. The employee was sleeping in the back-visibly sleeping. Said hello and no…read moreresponse and did not wake up

Ghali was so helpful! He helped me pick out a new vape brand called Core that hits so smoothly!…read more I also got my friend a graduation present, spearmint Escobar which she loved! They also have Cool mint Escobar and an array of Deltas. Really cool shop! Can't wait for the new Arabian hookahs to come in!! Thanks Ghali for being helpful and friendly. Your kindness goes a long way

Good vape selection. Good prices. Friendly staff. I went here as a convenient stop, got what I…read moreneeded, and was happy with everything. Would drop in again if in the area. Thanks!

This review is long overdue. Since moving to Austin, hubby has visited several spots until he…read morestumbled across this hidden gem which has become his all time favorite. There's no other place he'll go to since he met Link. Link is super friendly, knowledgeable and offers solid recommendations if you're iffy about something. Service is top notch here - literally in and out in 10mins or less.

This place is great. Everyone who works here is super nice,…read morechill, & helpful. They have a monthly discount that you can sign up for (some exclusions apply, but haven't seen that anywhere else) They're open late. I quit vaping but I'll keep buying my papers & other supplies here for sure.

This place is great! Staff is friendly and a knowledgeable. Just wish y'all would get more minds…read moreeye sleepy time gummies with the valerian root in it. Best sleep I ever had just wish y'all would reup. Been months since I've seen it anywhere

I went here early in January to get the Füm device to try and stop vaping. This was one of the only…read moreshops that carries them. The guys working here are super kind and knowledgeable. They were patient with me and all the questions I asked them. This shop has some really cool glass pieces, as well as succulents, apparel, backpacks, and more. Prices seemed to be around the same as most of the other smoke shops I've been to. But the vibe here is unmatched, PLUS - shop corgi who comes out to say hi and ask for pets!!

Always a great experience. Very helpful and knowledgeable staff. One of one pieces.read more

So many smoke shops in the area. Cloud 9 the best...prices are fair and the staff is helpful and…read moresuper friendly!

Great, well-stocked, affordable head shop. This shop is pretty new; they've only been open a few…read moremonths. However, the owner is no novice at running smoke shop businesses, and has several others in the Austin area. I stopped in when they first opened, as I passed it every day on my way from home to my office. They had a great 50% off sale on all glass products at the time. The manager is super nice, knowledgeable, and helpful. I started coming in more regularly. They have a pretty decent selection. A lot of the products are Chinese-made, but they have some American glass too (I bought a nice Higher Standards water pipe for a great price!). Definitely show this business some love. They're located in the shopping center at the southeast corner of South Congress and Oltorf, a couple shops down from the UPS Store. Stop by and check them out!

I've visited each location, several times by this point, and the service from the staff working is…read morealways exceptional. Both friendly and knowledgeable when it comes to the product, which can be very beneficial when it comes to explaining things like the differences in kratom strains, CBD/delta products, etc. They also have weekly specials that are kind of impossibly to beat, essentially with a different product on sale each day. They also occasionally run other special offers that are insane, like buy 1 get 1 for $5 King K shots, deals for your birthday, etc. If you're looking for a friendly smoke shop with a little bit of everything to offer check out AVS. You won't regret it.

Spent $100+ here and was told I could come back the following week for a free gram they "couldn't…read moreprovide that day." Came back on 4/20 and suddenly they "can't honor that." There's a smoke shop on every corner in this Austin, so I guess I should've known better -- especially with all the recent court rulings and how desperate some places are getting. Still... say what you mean and stand on it. Don't tell customers one thing just to close a sale and switch it up later. Bad business. Wouldn't trust what they tell you.