Went to get some 5% nic juice for my vape they sold me .5% and said no refunds then proceeded to…read moresay they have no idea what 5% is. Felt like I was in the twilight zone whatever lady was there had no clue about anything.

I was there to spend money and wasn't sure why, and that's okay. They don't like you asking…read morequestions they want you to know exactly what to ask for and to wait at the iPad (point of sale system) really is a shame the local smoke shop intends on making patrons feel unwelcome. I'll be taking my stimulus check elsewhere. Thanks though. Secret shopper gives you a Zero out of Ten.

So I've actually never been inside, but when on socials I was an active follower! I just made a…read moredoordash order and Walter(hoping my spelling is correct!) they were beyond kind and went above and beyond to assist me today. Literally amazing and I hope they know they've made my day!! :)

Good vibes, very good staff, and great products. They give free goods when you sign up for their…read moreawards program. This is the best dispensary you'll find in Austin.

I Iove how welcoming the workers that helping me out tonight was she's very sweet and has amazing…read moretaste in new things to try !!!!

This is the shop for THCa hemp in Austin…read more My shop is the Montopolis location, but I also run in to the campus and Lamar locations from time to time. The homies at Montopolis are always super friendly and knowledgeable. You can't beat the 24 hour shop on Guadalupe in a pinch. I'm a long time daily smoker and their in house pre-rolls are fantastic, especially the infused; this is my level and when I share with less experienced smokers they always get fully lifted. They rotate their selection often as I'm seeing new names which I think are from distinct harvests/batches from their supplier. They never taste like they have delta additives and are always high quality (I can't tell the difference in taste between legal cannabis I've purchased from other states). They carry loose flower, that tends to go quickly, and a variety of concentrates for more experienced smokers. They also have a wide variety of nicotine vapes, edibles (hemp and psychedelic/adaptogenic mushrooms), and every possible device you can smoke from. My only gripe is they cater their THCa percentages to heavy smokers like me, I have some lightweights in my life and the 19% house mix was my go to! My dream is also a shorty preroll pack of 20. If you're a smoker they have the cheapest THCa hemp in Austin during their happy hour from 4:20-7:10 daily. 15% off anything in the store. They're also super active in legislation regarding hemp and cannabis in Texas. Awesome local business.

I rarely visit these these places but I think it is worth letting everyone know be extremely leery…read moreof going to the location off of I35 and Runberg. Cashier 27 heavy set long dark hair "lady" was beyond rude and with a ton of attitude. I appreciate the location is in the hood but the attitude and lack of simple customer service is beyond her scope of understanding. Review your security She proceeded to escalate her attitude and how she was right and knows the owners and they are ok with her attitude. If you have to visit a planet k for any reason do yourself a big favor a drive a little further and avoid this location! Management really needs to provide better training to their employees. If you plan on giving 15 percent discounts and no longer offer it through your newsletter please advise your ALL customers by including a insert advising the discount will only be offered by through your social media landing pages. If management or the owner bother to take reviews serious I'd advise to review the security footage for 7/23/2025 time 10:50 am receipt number 943955 do better as a company...

Great smoke shop in Austin. They have a wide selection and lots of fun things inside!…read more I came along with a friend to get a pipe. The gentleman that helped me had trouble finding what she needed. I guess he was new. Overall, the staff is friendly, helpful, and informative. Fun smoke shop. Worth the visit.

Amazing service from Simon he answered all my questions and gave great recommendations. Highly…read morerecommend will tell friends, and will return.

I dropped 200$ told I couldn't use the restroom quite curtly. I guess the customer service is…read moreoptional

Hours are not correct. Came on a Saturday 7:30 am. They were closed and no one was there.read more

Great little smoke shop with tons and tons of options…read more First things thing, I'm always nervous to walk into smoke shops. In my experience, I'm always looked at as though I am out of place. Which low key, I kind of am hahaha Back in my younger years, this wasn't much of a problem. Now that I'm 33, I don't blame the younger generation for assuming I'm a stick in the mud lol. Such is life. Anyways, I wish I had gotten the guys name who helped me out. He was awesome. Very friendly, very knowledgeable. I'm not much of a smoker anymore but had recently dropped my cute little bowl that I had for years. I came for a replacement one. Ending up buying 2 iridescent bowls. Both hit well. I loved that the one pictured had these little holes but realized shortly after that they clog up easily. Just keep a toothpick with you ;) all good! Glad I found this place on my first go!

Great prices, awesome customer service, knowledgeable staff! Open 9am-midnight too! Super great…read moreplace!

I love this place, and Ahmad is just an awesome dude and so helpful for someone new to CBD gummies…read more He's knowledgeable and cares about the customer and customer experience.

I love this shop! They have a decent selection of everything, and staff is always super friendly…read moreand helpful. I bought some flower here, which was fairly fresh and decently priced. Their in-house edible products are decent too. If we ever get legal cannabis in ATX, Restart will be right there with brands like Hometown Hero ready to go legal. Great business.

Trace helped me with purchase and instructions on how to us their gummy products…read more All of the sales or service representatives are nice, polite and efficient I recommend this shop to anyone I know Alan K.

Amazing and I'm glad we stopped by on Wednesday. The women in there was very friendly and…read morewelcoming. We came back to let her know how the product was

Great Staff! Great Selection! .. Michael & Trina are super helpful and always lead be to a great…read moredecision ... Great store PLUS they're always nice to my dog Maisey! Warning! - Trina is so hot you won't be able to think straight for 2 days!