The service of the sales associates, shift leads, and store management are superb. Selection? Man, come on now, this is the spot. Value? Best value for what's in my wallet. read more

Vans - A Vans enthusiast to the core! - Shoe Stores Near Me - Modesto, California

I buy most of my Vans online but every year or two I drop in here to buy a pair. I can't remember a time when the service wasn't great. Every time I'm helped by a friendly associate, everyone works hard because it's usually busy. They have a really good selection here too. If you like Vans this is a great store. read more

Vans - Shoe Stores Near Me - Modesto, California

I had a very pleasant experience and was greeted the moment I stepped foot in the store. I was approached by each employee that was present at least once. Everyone was friendly and knowledgeable without being pushy with trying to make a sale. I truly appreciate how much Grace, JT, Christian, Christina, and Erica made my first time experience so enjoyable. I will definitely be back to make more purchases. Shoes are comfortable and fit my style. read more

This shop has a great selection of shoes & clothes that consta seems to be updated with the latest releases. The staff is friendly and always there to help but not pushy. I've gone here probably once a month (at least! Lol) for the past year and it's the same every time. Gotta love Vans! Vantastic store! read more

First time experiencing this store in Modesto. It's got great deals and good service. A few days ago, I called and had the peanuts x vans old skool shoes on hold until I arrived. Lucky me, they were beginning to be rare on my size and I had the chance to find them. Woo! If you are looking for shoes for street style or skateboarding, Vans is the place to them. They also offer backpacks, hoodies, caps, beanies, socks, T-shirts, and maybe skateboards as well. read more

This was the first time I visited this location. Nathan was the sales associate that helped me and my daughters. He was very courteous and very knowable about the different styles and gave great recommendations. Nathan should teach a class on superb customer service! However, I gave 4 stars and not 5 because once I got to the register the cashier totally ruined the good customer service streak. She was very rude and impatient. I was purchasing 3 pairs of shoes at the store and had to order the 4th pair because they didn't have it in the store. Nathan told me they have a raffle or some sort of game you play for every 3 pairs of shoes you buy. When I got to the cashier and she was trying to ring up my items I was trying to tell her that I needed to order the 4th pair but she totally ignored me and kept going. I said it to her again and she said in a very rude and annoyed tone, "so you wanna pay for all 4 now or with a gift card"? Of course I didn't mention I was buying a gift for the pair that needed to be ordered. So I was confused on the gift card comment. Instead of explaining it to me she rolled her eyes and asked again. Another sales associate Erica (who was trying to order the 4th pair on her iPad) politely explained that it would have to be a separate transaction that I could either do with my credit card or purchase a gift card and use it for the transaction... Fine got it. Then when I asked this cashier about the chance to win the raffle or the game that Nathan was talking about she replied, "what raffle, what game"? I explained what Nathan had told me and she said, "which raffle we have several"? I said, "which ever one I'm qualified for"? She was saying all of this with a terrible tone and terrible attitude. The other sales associate Erica had to jump in and say, "you know the one with the scratch off if you buy 3 pairs". The cashier then said, "you have to be logged into the app". I told her I was trying to load it but it prompted me to reset my password and the WiFi was delaying the download. She replied, "Well I can't help you with that"!‍ Usually when people are rude where I'm shopping I put everything back and cancel my purchase. I don't like patronizing places that have horrible customer service. But because Nathan was so professional and courteous I continued with my purchase. I really wish I got her name but that cashier really need retraining. It take way too much effort to be rude and way too much energy! Vans please give Nathan a freaking raise and pay him to give customer service classes! read more

Great shop. Now this place says Vans Shoes??? Well there is more than just shoes in here. They have clothes, hats, items for men and women. Prices are a little high but, it's a specialty store. Staff here is friendly and helpful. read more

Vans - Shoe Stores Near Me - Modesto, California

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Decent service. Good selection. Outlets sometimes have more but was worth the trip why killing some time. Next time ill remember my coupon $20 off $50+ read more

As I was waiting to get help my boyfriend was just looking and i ask " excuse me can I get help " she stated "I wonder if he needs help and walked away . No one else was in the store . So I just walked out . read more

I came in looking for new shoes for my toddler. A guy helped me at first and unfortunately I dont remember his name, but he was great. What really stood out to me was the lady that helped me after that, Violet I believe her name was. She was amazing and went above and beyond while we were there. Violet helped me pick out the correct sizes for my son and even went back 2 or 3 times to get different sizes for the 2 different pairs I was getting. I wanted him to wear a pair out, so while I was checking out, she even helped him put the shoes back on. Thank you Violet! read more

It was around closing time when I came over and there were only three workers. The shoe employees seemed uninterested about helping me. My brother was actually the guy who helped me decide. If anything, the cashier should've helped me decide on what to wear. He was energetic, down to earth and real. He sold me a wet proof spray thing that actually appealed to me and I'm impressed by him. No doubt he was a manager. Overall, it was an alright visit. The workers could be a little more energetic so that they can sell more. read more

Best customer service ever! Alex is a shining star and we love to shop here! They always have the sizes we need and the employees are friendly and helpful. read more

I rarely post about retail stores but the customer service here was awesome! Everyone was so helpful and not at all put out.

Went in to look at some shoes and right away we were greeted and felt welcomed. Every single person was friendly, and helpful. Great job guys. Will definitely come back! read more