They were very kind and greeted us warmly when we walked in. They asked if we needed help and…read morepointed us in the right direction. The store is huge! We headed to their fishing section. They had lures and things for sale. The clearance ones were buy 5 get 5 for free! We ended up just "window shopping" today.

I came with my mom in looking for some work essentials and was ASTONISHED at their Stanley Cup…read morewall! Not just that particular brand but Yeti, and other great brand cups as well! Usually they are hard to come by in Target but I couldn't believe the selection! Given how short I am the employees were extremely helpful getting my things down from this giant wall they were all extremely nice!!! They had very nice leggings work out gear and some sparkly crocs!!! I will say it was a bit on the pricey side clothes wise however I found my work bag (Bogg Bag) a perfect medical bag with multiple sizes for WAY less money than I expected so the going with the medium was wonderful with the value! I did also get some stick on's off Amazon for my girly self but it is PERFECT for work I highly recommend Dicks they have so much more than just sporting good! Highly impressed and will absolutely return for another look at that Stanley wall!

We came here to look for Warriors gear for my dad. They had a good selection on jerseys but did not…read morehave the hat my dad wanted. We got 1 jersey and looked for the hat elsewhere. The sales associate who helped us was helpful and the store was clean and organized.

My sister and I came here to look for some Derrick Rose/Bulls stuff even though there is another…read moresports store on the other side of Vintage Fair. It was my first time here but I actually liked this one better. They have banners, jersey shirts, posters, pennants, and etc. I honestly didn't know why there was a Kirk Hinrich poster for the same price as the other posters when he doesn't even play with the Bulls anymore, lol. Anyways, they ran out of Derrick Rose posters so I ended up settling for a Bulls pennant to add to my other pennants that I have in my room. Overall, this place is really big and really organized so it's easy to find things unlike the other sports store. By the way, this place is right next to Mainland fyi.

Wow... the lack of customer service that exists in this place is amazing. The worst was the "Edgar"…read morelooking kid that wasn't at all helpful, ask him a question and just says no without coming up with solutions, options or alternatives. Not coming here again.

If I could give zero stars I would. My sons grandma purchased my son a hat last Monday from this…read morelocation and it was too big and doesn't fit my sons head. We came in today 9/11/2022 at 12:40pm to try to return or exchange we did not have the receipt which the employee stated was fine. We handed the hat over and the employee took it out of the bag and immediately stated we could not do an exchange or return because of the condition the hat was in. I'm confused because there is absolutely nothing wrong with the hat. I asked him what the issue was and he said there is a dent on the hat there's no dent at all the hat still has the price tag and stickers on it. The employees were very rude and handed the hat back and continued their conversation as if no one was in the store. I will never be shopping here again. Very unprofessional and not helpful.

We all know help at a retail store can be hit & miss... but Isabell was a pleasant surprise…read more Friendly, helpful, a nice experience in a world where customer service isn't always a priority. Even after realizing they didn't have quite what we were looking for, she went out of her way to help us find something outside of Big 5. When you have employees that care, that can make a huge difference for a store Will definitely be back soon to grab some things for my nephews as summer approaches

I came here for a few select items that I couldn't find elsewhere. Clips amd rings and straps for…read moremy weight room. Today I needed little ododdities that normally come with your equipment when you purchase them new but my home gym has a collection of bands and weights I bought separately. I want a good price in these so I visit Big 5. I always have someone help me since I have no idea where to look and it is so much quicker. I've never been disappointed at this locatiolocation. The staff is always fast and friendly. Im always greeted with a smile when I visit. Thank you to the weekend staff at this location (I'm only here on weekends).

My initial experience was amazing I was immediately greeted and helped by a gentleman named Chris/…read moreChristian P, he not only helped me find the shoes I was looking for but also gave input on what shoes to size up or down in which made the whole processes much faster for me. He held the shoes for me up in the counter while I continued to shop. Once I got in line I was immediately off put by the cashier( a young lady with a tattoo on her forearm) she did not greet me or call me up next she simply stared at me, she seemed very annoyed with the business of the store or as if she was not happy to be there or interested in helping the next customer. I informed her I had some shoes set up here for me, a pair of Nike air forces and Jordan's. ( my first time buying Jordan's(I was unaware of the name of the shoes and the size because I had to size up or down). After the confusion I asked to retry on the shoes to confirm before purchasing and she seemed annoyed and said "okay you will have to step aside to help out the next customer in line" and only handed over 1 of the shoes out of the 2 i was purchasing. I was very confused but proceeded to try the one pair of shoes on. Still unsure if the other pair were the ones he had set aside for me. Christian saw what was happening and quickly checked on me to see if everything worked out ok. After him reconfirming the shoes and shoe size. He then asked me if I wanted to pay cash or card and helped me purchased said shoes without having to reform a line. I felt more confident with my purchase after his help. I will be coming back in hopes to experience the same customer service Christian provided. Thanks footlocker

They prioritized health and safety against covid. They were patient and had good costumer service…read moreskills.

I'm currently 8 months pregnant and recently had an uncomfortable experience while shopping for…read morecomfortable sandals. It took me a little longer to try them on because of my pregnancy. I understand that retail theft is a concern, but I felt it was unprofessional for the employee to check my original shoes to make sure I hadn't swapped them. I would kindly suggest providing additional training so situations like this can be handled more respectfully in the future.

The last week of Christmas shopping, in the middle of afternoon and they are closed,between 3-4pm…read more Then the TWO employees come back together, while people are waiting outside and open gate and close behind them. I own a business and have never closed so 2 people could leave together

Worst customer service ever! I walked in and asked the two…read moreboys that work to help me find some shoes for my son. I showed him a picture of what I was looking for and he said if we have them there are over there and he pointed at the display with all the shoes. Then he turned around and kept talking to his co-worker.

This is a very good store for men and women for clothing and shoes. They have a wide selection of…read moreclothing and shoes for all ages and sizes, shapes. Prices are reasonable and the staff is very helpful. Again I'm gift shopping for X-mas. Really want to get it done early. Found one item so one person is done.

Such a fantastic place to shop for cards! The selection is truly impressive--they had exactly what…read moreI was looking for and so much more. What really made the experience stand out, though, was the staff. Everyone was incredibly friendly, welcoming, and genuinely helpful. The manager even went above and beyond by offering me a discount and some extra goodies for my son, which absolutely made my day--he's going to be so excited! I only wish I lived closer so I could visit more often. It's rare to find a shop with both such a great variety and such exceptional customer service. I'll definitely be making a point to come back as soon as I can!

Accidentally tried to come in on a Sunday while they were closed, the owners seen me attempt to…read morewalk in and opened the door as I was leaving and told me to shop for whatever I needed. I picked up two top loader boxes and they told me to take for free on the house. Amazing people and definitely coming back never seen hospitality like this before.

Service is great. Selection is fantastic. Value is definitely worthy of being bought.read more

Poor customer service, rude, laughing at customers, while talking in their language. For the price,…read moreat least provide good customer service. whoever owns this store needs to be held accountable.