Service was good on the phone, patient and considerate. Selection is massive as holy heck. Value…read morewise, I mean come on, there's hecka sports and activities, give them their credit dang it. I am thoroughly pleased with the shopping experience. Value is outstanding.

I came with my mom in looking for some work essentials and was ASTONISHED at their Stanley Cup…read morewall! Not just that particular brand but Yeti, and other great brand cups as well! Usually they are hard to come by in Target but I couldn't believe the selection! Given how short I am the employees were extremely helpful getting my things down from this giant wall they were all extremely nice!!! They had very nice leggings work out gear and some sparkly crocs!!! I will say it was a bit on the pricey side clothes wise however I found my work bag (Bogg Bag) a perfect medical bag with multiple sizes for WAY less money than I expected so the going with the medium was wonderful with the value! I did also get some stick on's off Amazon for my girly self but it is PERFECT for work I highly recommend Dicks they have so much more than just sporting good! Highly impressed and will absolutely return for another look at that Stanley wall!

Wow... the lack of customer service that exists in this place is amazing. The worst was the "Edgar"…read morelooking kid that wasn't at all helpful, ask him a question and just says no without coming up with solutions, options or alternatives. Not coming here again.

If I could give zero stars I would. My sons grandma purchased my son a hat last Monday from this…read morelocation and it was too big and doesn't fit my sons head. We came in today 9/11/2022 at 12:40pm to try to return or exchange we did not have the receipt which the employee stated was fine. We handed the hat over and the employee took it out of the bag and immediately stated we could not do an exchange or return because of the condition the hat was in. I'm confused because there is absolutely nothing wrong with the hat. I asked him what the issue was and he said there is a dent on the hat there's no dent at all the hat still has the price tag and stickers on it. The employees were very rude and handed the hat back and continued their conversation as if no one was in the store. I will never be shopping here again. Very unprofessional and not helpful.

We all know help at a retail store can be hit & miss... but Isabell was a pleasant surprise…read more Friendly, helpful, a nice experience in a world where customer service isn't always a priority. Even after realizing they didn't have quite what we were looking for, she went out of her way to help us find something outside of Big 5. When you have employees that care, that can make a huge difference for a store Will definitely be back soon to grab some things for my nephews as summer approaches

I came here for a few select items that I couldn't find elsewhere. Clips amd rings and straps for…read moremy weight room. Today I needed little ododdities that normally come with your equipment when you purchase them new but my home gym has a collection of bands and weights I bought separately. I want a good price in these so I visit Big 5. I always have someone help me since I have no idea where to look and it is so much quicker. I've never been disappointed at this locatiolocation. The staff is always fast and friendly. Im always greeted with a smile when I visit. Thank you to the weekend staff at this location (I'm only here on weekends).

WSS has a good selection of shoes. I have picked up Jordan's a couple times when winning a raffle…read more Employees are always friendly. WSS is located next to FoodMaxx off of briggsmore .

There was a pair of shoes and shirt that I purchased for my nephew (teenager) Oh brother, you know…read morehow they can be. The shoes we were about to go to dinner and I was outside making sure the car was in good condition tire pressure fluid all lights work so I heard him I turned around and he was dress nice with the new shoes so he walked out to the front of the garage. It was about time to go, we got in the car and drove away one block when he mentioned to me that the shoes really hurt his feet. They're too tight. Oh I thought about was here we go turned around went back. Luckily he had a pair of shoes he put on, but the shirt didn't match the shoes so he landed up putting the shirt that I bought him with the person shoes from WSs and I've always taught him leave the tag on to you make sure it fits and you like it. What does his kids do the first thing rips off the tag van tries on the shirt and that was too tight. I could've strangled that kid. So here I go to return it first look the white shoes look very nice but the bottom of the shoes had dirt on them like a lot just enough to know that it's been worn with a little tiny pebbles stuck in between I felt so embarrassed, so I was told to clean them as good as I can and bring back After I told him what happened luckily, the shirt was brand new they just attach the tag back that was on for maybe less than 10 seconds tops later on I did go back with the shoes after myself clean them. I have close to 40 years on cleaning shoes experience and they came out immaculate. It was basically dust that was surface. I will definitely 100% be going back shopping in referring people there are good product merchandise. But everywhere I have stuff like that, but what separates them from everybody else is there customer service there are real people working there . In today's times it is very hard to find a business that offers. Excellent service believe me I know I've been around a long, long time. I remember the good all days.

My initial experience was amazing I was immediately greeted and helped by a gentleman named Chris/…read moreChristian P, he not only helped me find the shoes I was looking for but also gave input on what shoes to size up or down in which made the whole processes much faster for me. He held the shoes for me up in the counter while I continued to shop. Once I got in line I was immediately off put by the cashier( a young lady with a tattoo on her forearm) she did not greet me or call me up next she simply stared at me, she seemed very annoyed with the business of the store or as if she was not happy to be there or interested in helping the next customer. I informed her I had some shoes set up here for me, a pair of Nike air forces and Jordan's. ( my first time buying Jordan's(I was unaware of the name of the shoes and the size because I had to size up or down). After the confusion I asked to retry on the shoes to confirm before purchasing and she seemed annoyed and said "okay you will have to step aside to help out the next customer in line" and only handed over 1 of the shoes out of the 2 i was purchasing. I was very confused but proceeded to try the one pair of shoes on. Still unsure if the other pair were the ones he had set aside for me. Christian saw what was happening and quickly checked on me to see if everything worked out ok. After him reconfirming the shoes and shoe size. He then asked me if I wanted to pay cash or card and helped me purchased said shoes without having to reform a line. I felt more confident with my purchase after his help. I will be coming back in hopes to experience the same customer service Christian provided. Thanks footlocker

Evelyn C. was very helpful. I asked several questions about sneakers that weren't in the store and…read moreEvelyn took the time to look up several pairs of shoes for me. I eventually found some that I liked and ordered them. I will come back again.

I'm currently 8 months pregnant and recently had an uncomfortable experience while shopping for…read morecomfortable sandals. It took me a little longer to try them on because of my pregnancy. I understand that retail theft is a concern, but I felt it was unprofessional for the employee to check my original shoes to make sure I hadn't swapped them. I would kindly suggest providing additional training so situations like this can be handled more respectfully in the future.

The last week of Christmas shopping, in the middle of afternoon and they are closed,between 3-4pm…read more Then the TWO employees come back together, while people are waiting outside and open gate and close behind them. I own a business and have never closed so 2 people could leave together

Worst customer service ever! I walked in and asked the two…read moreboys that work to help me find some shoes for my son. I showed him a picture of what I was looking for and he said if we have them there are over there and he pointed at the display with all the shoes. Then he turned around and kept talking to his co-worker.

Came to get shoes for my son. Holding a shoe in my hand I stood looking at employee Aisha for a…read moregood 5 minutes. Trying to make eye contact with her it was apparent she was intentionally ignoring me. She continued to talk to a person who later identified as "off the clock" He finally offered to help me after he even realized Aisha was avoiding me. I don't know why other then she's just plain rude! Aisha, choose another form of work. This line of work is definitely not for you. Of course the shoe size was not in stock .... expected that after Aisha understood... IM NOT THAT CUSTOMER

Such a fantastic place to shop for cards! The selection is truly impressive--they had exactly what…read moreI was looking for and so much more. What really made the experience stand out, though, was the staff. Everyone was incredibly friendly, welcoming, and genuinely helpful. The manager even went above and beyond by offering me a discount and some extra goodies for my son, which absolutely made my day--he's going to be so excited! I only wish I lived closer so I could visit more often. It's rare to find a shop with both such a great variety and such exceptional customer service. I'll definitely be making a point to come back as soon as I can!

Always a great experience visiting this place. The customer service is excellent and friendly…read more Thank you! I had the best experience tonight--right before closing, they went above and beyond to help me. I was looking for a Super Rod card and ended up opening packs with the staff. I left with some full art cards and even pulled the Super Rod myself--best experience!

Good service, knowledgeable staff. Good selection of RC cars and trucks. I found an RC truck for my…read more11 year old for a reasonable price.

HobbyTown maintains supplies for a diverse variety of hobbies: trains, RC cars, plastic models,…read morerockets, board games, to name a few. The down side of this is that the selection within each category isn't vast. There are just two or three racks of rockets, two or three shelves of Tamiya model airplane kits, and a few shelves of plastic model car kits. At the end of the plastic airplane kits were a few classic balsa plane kits, which I haven't seen in ages. I asked if they had something I didn't see on the shelves. The guy working there looked it up on the computer, and said no. But didn't offer to order it for me. Still I did get one thing I wanted.