We all know help at a retail store can be hit & miss... but Isabell was a pleasant surprise…read more Friendly, helpful, a nice experience in a world where customer service isn't always a priority. Even after realizing they didn't have quite what we were looking for, she went out of her way to help us find something outside of Big 5. When you have employees that care, that can make a huge difference for a store Will definitely be back soon to grab some things for my nephews as summer approaches

I came here for a few select items that I couldn't find elsewhere. Clips amd rings and straps for…read moremy weight room. Today I needed little ododdities that normally come with your equipment when you purchase them new but my home gym has a collection of bands and weights I bought separately. I want a good price in these so I visit Big 5. I always have someone help me since I have no idea where to look and it is so much quicker. I've never been disappointed at this locatiolocation. The staff is always fast and friendly. Im always greeted with a smile when I visit. Thank you to the weekend staff at this location (I'm only here on weekends).

We came here to look for Warriors gear for my dad. They had a good selection on jerseys but did not…read morehave the hat my dad wanted. We got 1 jersey and looked for the hat elsewhere. The sales associate who helped us was helpful and the store was clean and organized.

My sister and I came here to look for some Derrick Rose/Bulls stuff even though there is another…read moresports store on the other side of Vintage Fair. It was my first time here but I actually liked this one better. They have banners, jersey shirts, posters, pennants, and etc. I honestly didn't know why there was a Kirk Hinrich poster for the same price as the other posters when he doesn't even play with the Bulls anymore, lol. Anyways, they ran out of Derrick Rose posters so I ended up settling for a Bulls pennant to add to my other pennants that I have in my room. Overall, this place is really big and really organized so it's easy to find things unlike the other sports store. By the way, this place is right next to Mainland fyi.

Very clean and organized business with a great selection of outdoor activity supplies. They have…read morespecials on an array of quality products- check out their website. They have onsite gun safety testing. The sales team is friendly, knowledgeable and helpful. Mark at the firearms counter was very patient and informative on their stock and special packages. On price point and explained some good tips.

Worst customer service I've ever seen! Stood there 15 minutes. Not one of 6 employees even…read moreacknowledge me or said a word(like be right with you). One chick was on her phone. One dude was starring at a gun another dude was writing up. Two dudes helping one dude with rounds. One lady doing tags. Not one employee showed the ability to multi task the slightest bit! So I'd rather pay more at Bass Pro than be ignored at a mom and pop place!

Such a fantastic place to shop for cards! The selection is truly impressive--they had exactly what…read moreI was looking for and so much more. What really made the experience stand out, though, was the staff. Everyone was incredibly friendly, welcoming, and genuinely helpful. The manager even went above and beyond by offering me a discount and some extra goodies for my son, which absolutely made my day--he's going to be so excited! I only wish I lived closer so I could visit more often. It's rare to find a shop with both such a great variety and such exceptional customer service. I'll definitely be making a point to come back as soon as I can!

Always a great experience visiting this place. The customer service is excellent and friendly…read more Thank you! I had the best experience tonight--right before closing, they went above and beyond to help me. I was looking for a Super Rod card and ended up opening packs with the staff. I left with some full art cards and even pulled the Super Rod myself--best experience!

Great selection and staff. Went in to see if they can make some hats as my normal supplier flaked…read moreand put me in a bind......this was a Fri and needless to say they quoted me a week to do the hats and instead had them done in 2 days to save our team for opening day. Was beyond happy and shocked and been a customer and fan ever since. Highly recommend

Drove down from Lathrop to get my sons letterman jacket embroidered. Quick turn around on sewing…read morepatches on to maintain the jacket as he got additional patches for sports. Really happy with the quality and the customization of his jacket to make it his own. Great customer service! Also a killer skate shop too!

Worst customer service ever! I walked in and asked the two…read moreboys that work to help me find some shoes for my son. I showed him a picture of what I was looking for and he said if we have them there are over there and he pointed at the display with all the shoes. Then he turned around and kept talking to his co-worker.

This is a very good store for men and women for clothing and shoes. They have a wide selection of…read moreclothing and shoes for all ages and sizes, shapes. Prices are reasonable and the staff is very helpful. Again I'm gift shopping for X-mas. Really want to get it done early. Found one item so one person is done.

This post is based on my past visits to Play It Again Sports in Modesto, Stockton & Dublin. I…read morevisited the Dublin store about a month ago and it was closed down--out of business. I'm not a big fan of Play It Again Sports because of the high prices. That's right, Play It Again Sports has high prices! IMO, used sports equipment should be priced lower than the prices you find at big box stores like a Walmart, or even at Big 5. I admit that Play It Again Sports have lower prices than the same gear bought new. My view is these prices should be significantly lower than new equipment, not just a little lower than new. That's what I saw when I visited those three stores. It's not surprising that I haven't purchased many items (maybe 3) from Play It Again Sports, and I could've easily bought 10X that, from golf clubs to baseball gloves/bats to weights. That's my take on Play It Again Sports.

I am amazed how great the customer service is at Play It Again Sports. Chris, the manager, texted…read moreme that he had an elliptical machine he wanted to donate. I knew of a place (Howard Prep in Ceres, Ca) that helps out young adults with mental and physical disabilities, and he donated the machine to Howard Prep. Not only did he donate that piece of equipment to help the disabled, his knowledge to help me select other pieces of equipment to develop a great program for these individuals with mental disabilities is phenomenal. He assured me that he would give me the best price for additional equipment to stay within my budget to create a great experience for Howard Prep. Chris is a man with integrity, family valleys, and working for the community. We need more people like him in this world.