This bike shop is awesome!…read more Came here on recommendation from a friend and it did not disappoint. My fiancé bought us two folding mountain bikes offline and when we got them shipped to us we assembled them. But didn't trust that everything was loose from factory. So I called this shop and he told me to come down and he would tune them up! Super fair priced, and actually cares about his customers. Very happy I came here!

I brought my high end bike tire for a simple flat repair…read more The guy Khalil (or Galil) did it himself and since today (labor day) was not busy i asked to wait. He said yes and i watched him. Asked him how long he has been doing this, he said 50 years. Ok, so i figured he can handle this easy. I WAS DEAD WRONG. The whole thing was a disaster. 1st off, he was using a screw driver looking tool that had a spoon looking tip to remove and put back the tire. He also at a few times used this forceps looking pliers to force the tire into the rim. He tried fixing it puncturing an initial inner tube. Then he took it out coz the new tube is now also punctured. He tried again (removing the 1st replacement inner tube) replacing it with a 2nd inner tube. Now hes looking frustrated and forcing the tire into the rim with these hand tools. In the end he gave up complaining that everything in the design of the tire to not being the right size for the rim. Before i left, i told him he damaged and scratched my rims which he denied but if i did not take the photo, then im just lying and making things up right ‍ Keep in mind this is a Cannondale stock bike wc i bought from a Cannondale factory store (Carle Place, now closed) Please be careful of this store. This is not a store i will recommend or patronize. In fact i will have the tire and now rim repaired by the a Cannondale dealer when they open tomorrow (9/7/21) I am extremely disappointed with the outcome This store has an almost 5 star rating Plus particularly i did not notice that he carried famous brand name bikes. The pictures of my rims post attempted repair speak for itself.

Service was great just met Scott today my neighbor referred me and this is the go to spot. I…read moredidn't look at the bikes because I wanted one specific item he had but there is a lot of choices! Good spot Family ran Good vibes

In May, I was calling to various bicycle shops for estimates on assembling a frame-up cyclocross…read morebike build. Most of the quotes I received were in the neighborhood of $100-$450, because I sourced all parts myself and planned to bring everything in and have it assembled to spec. I called Oceanside Cycle and was told that it would cost over $1300 for the mechanic to assemble the bike. I asked if that was a quote for hourly labor rates or what the basis was for that. Long story short, that's what the owner threw out off the top of his head. Needless to say, I was not bringing my bike there to be built. My husband and his friend sometimes bring their bikes there for minor part replacements, and a couple times My husband spoke with the owner about possibly purchasing a new bike. In the end, My husband ends up settling on a part replacement for his current bike which is under 2 years old. He does not make large purchases hastily and is very smart with his money. After my bike was built at a shop in the West End, I learned that the other mechanic thought it would be better not to do the tubeless tire install I requested, and put in two tubes on my wheelset. I brought my bike out for one short ride, and had a pinch flat the next day when I wanted to go for a longer trail ride. I brought my bike to Oceanside Cycle. Scott was in there with some lady looking casually at bikes for her and her fiancee. I was told it would be around 30-45 minutes before I could get my tire aired up and on my way. I understand the hustle, and if it's thousands of dollars of earning potential versus my flat tire, why wouldn't he attend to this possibly good sales prospect. So I sat around and waited while he gave his entire spiel. Finally, my husband and his friend came in through the back door and were wondering what the hold up was. I told them he's working on a sale and I was waiting to be attended. Finally he put my bike onto the stand. Evidently the tube the other mechanic installed was overfilled with air and it busted. So Scott replaced the inner tube and aired up the tire. I had to ask him to check the tire pressure on the front tire, it was not automatically checked, which tells me a lot about Scott's give-a-shit meter when it comes to service. If you can believe, he charged my husband more than $50 to change my flat. The entire time he was banging my wheel around against the countertop and I could hear all the clanging of my cassette against his work surface while he was changing out the tube. I didn't particularly love the way he was treating my $350 wheel, but I didn't say anything, because you can't make someone like that more self-aware. They either give a shit about customer perception, or they don't-- and this guy obviously does not. Fast forward 2 weeks, I was sick for a few days and it was around 1 week I was off the bike. The front tube had lost a significant amount of pressure sitting for days, and we only noticed it before heading out for a trail more than 10 miles away. Around closing time on Saturday, or just before it.. We decided to ride over to Oceanside Cycle and try to get aired up again. As we rode up to the back door, we could see Scott standing inside looking out the back window at us. I went and knocked at the back door, to see if I could ask to be aired up. The door was locked, and I assumed he was closing up, but still thought he might at least speak to me. Instead, he walks over to the back door and pulls on the door to make sure it was locked and just shouted through the door CLOSED. It was really off-putting. So i just told my husband, "It's fine. I just truly never want to bring my bike to this shop again. That was disgusting the way he yelled through the closed door." I would not have been upset if he OPENED the door to make contact with us, two people on bikes who have purchased services from him numerous times over the years (he used to service a different hybrid bike belonging to my husband's sister for years).. if he had just simply said "I'm sorry, what was it that you came by about?" or even told us "I can't stay today, it's past closing" what have you... I'd have appreciated that. As we were rounding the corner, we ran into Scott. My husband asked "I guess you don't have two minutes to air up a tire? I'm here all the time, I didn't expect that." and Scott started in with "Well guys, better luck next time"; I said to my husband, "actually no, this is good enough for me, I won't bring my bike here again." So Scott, instead of talking to me like a human being, (he had already walked straight past us without stopping) was talking over his shoulder "No problem, don't come back. Have a great day". So I said "Yeah, it's great. f off." and he goes "WOOOO!! That's a great way to get in the door anywhere" like, bich you didn't even OPEN THE DOOR to speak to us. You pulled the door to make sure it was locked and shouted out to us. I told him, yeah because you're an asshole. Avoid this crummy shop.

A few months ago, my daughter had a problem with her bicycle. I called and the owner said to bring…read moreit in. He treated us with the upmost respect and professionalism. Service and pricing were excellent! He is truly a mensch! Wish other merchants were like him!

Negative experience. Salesperson responded with annoyance and non-answers when we asked simple…read morequestions, as if we should just accept the first bike he showed us. Not going back.

I had a fantastic experience choosing my new Orbea Ordu, which I have affectionately named…read moreMoondancer! Daniel, Kevin, Michael, Noah, Paul, and Shepard were all instrumental in helping me make this happen; even Marley (the friendly dog). Each of them bought a genuine willingness to help and making sure I was choosing the right bike for me. I'm thrilled to had experience Ironman California with Moondancer A huge thank you to the entire team.

Mike is a gem. Friendly and knowledgeable. Helped me out with my daughter's bike issues fast and…read moreefficient. Great bike shop. Thanks again.

AWFUL SHOP. Here is…read morea list of issues. 1. Price increase, we agreed on $200 but when I picked it up it was $300, you quoted me a price and then used the explanation of it took more time. That would have been fine except it would have been professionally expected coming from you in advance not from Nick when I picked it up. 2. Cable Run Wrong, this is a huge frustration as you also noticed before I picked it up. 3. Brake Adjustments, you tried to make this right but honestly your new mechanic and you are way out of your element. The housing wasn't even seated properly and the housing was in wrong. I tried it 2x for you to fix and then brought to another shop. This cost me another $80 as I needed new cables for the brakes, and now they are black and not even my matching orange. 4. Bar Tape was done poorly, already coming up in certain areas, I was there when Nick was doing it and knew he was struggling. I got more electric than I thought holding it down. If you guys weren't up for the job I wish you and I had an honest discussion up front.

I brought my E-Bike to fix at BikeFix on 334 E 6th St, to fix some spokes on the rear wheel that…read morewere damages. He returned its week later Spokes intact but claimed he couldn't align the wheel. A week later the bike collapsed because an unaligned wheel stresses the spokes. He said to bring it in to evaluate it , held it for a month and refused to repair it under warranty or refund my money. Not only that but my kick stand which was intact when I brought it in was snapped off the split metal while it was in their custody. The owner , Will , refused to compensate me forcing me to file a police report for vandalizing my bike and file a legal action against him . Though he probably will be out of business by the time the case is heard! BIKE FIX IS CASE & POINT FOR THE NECESSITY FOR THE EXISTENCE FOR YELP!!!! DO NOT GO TO BIKE FIX FOR ANYTHING !!' IREI HAS A REPUTABLE BIKE SHOP ON HOUSTON & LAFAYETTE WITH A PRO REPAIR CENTER AND FIXES E-BIKES AS WELL , JUST 7 BLOCKS AWAY AND FIXED THE BIKE TO PERFECTION. BIKE FIX IS BAD NEWS!!!!!!

I have had four bikes worked on here and It has always been a pleasure. I like the personal feel…read moreyou get when you go to South Shore Cycle. The parts you want are ordered promptly and you know exactly when they arrive. Terry can get you ANYTHING you need for your bike, including older makes and models. There are many shops that I have patronized in the past that will forget to call you when parts arrive or your bike is ready because they're too busy -this does not happen at South Shore Cycles. Its a smaller shop, but it has a family feel to it.

every time I've had my bike there everything was done right my bike flies. The tunes were good and…read moreeverything done on time. John Gallagher

Bought my first bike. Needed a first tune-up from a pro and it couldn't have gone any better…read more Booking online was easy. Got a phone call to confirm and they showed up on time! Always a good sign. Jonathan was happy to answer any question I had while he worked on the bike. Took a bit longer than I'd expected, but what do I know. I'm very happy with the results. My bike is looking good and running great. And best of all, their prices are great. Can't really go wrong with these guys if you can't bring your bike to an LBS.

On time, contact, well priced and expert service. I would highly recommend this vendor!read more

So many models on the floor and such a range of products!…read moreBeing able to test the scooters and bikes is the best. The team is super knowledgeable about their products, and knowing they can maintain my scooter locally was a big plus.

Buy at your own risk from this place. They will point the…read morefinger at the customer when there is an issue rather than the product. At no point should bolts randomly fling off your bike while you going down the Brooklyn bridge going 24mph. I'm a high school student and I had to pay for my bike with my own money. I've been working since 10th grade to help my mom because she is a single parent so for me the loss of about 5k including repairs leave me without transportation as I can not afford to repair it at this point. I've spent 3.7k on a bike, this isn't including the repairs i had to pay over the span of a year which amount to at least 1.4k+ after random bolts detaching and motor failing, and as soon as the warranty expired my bike had a random electrical issue where the bike wouldn't accelerate. From the owner Pete: OK, where are you going? (Direct email sent from owner) 1- Last Mile NYC replaces all of the electronics on your bike. The cost of the parts and labor is $2910.54 2- Send your bike back to Super73. They will do their own diagnosis, and determine the issues and fix the problems. Unfortunately your bike is not under warranty, the cost of packing up and freighting your bike to and from Super73 will be around $1200. Plus their diagnostic fee, parts and labor. BUY AT YOUR OWN RISK.