I bought a secondhand Z1000 motorcycle in 2023. I am a motorcycle enthusiast but not a mechanic- I…read moretrust repairs to people who do this for a living. I am also a firm believer in supporting local businesses, so I brought my Kawasaki to Powerhouse. I requested a tune-up, air filter, and oil change. Aside from the fee, I left a tip hoping to establish a good connection with the owner. One year later, in April 2024, I brought my motorcycle again to Frank for oil, filter change, and tune-up. One month after the "service", the mirror needed to be replaced, and a minor oil leak, as per Frank, required fixing. After a couple of days, I picked up my bike. Frank told me: "You would not believe how dirty the oil was"! I replied, "Frank, do you keep records of what you do? I paid you to change the oil less than one month ago." I got on the motorcycle to go home. After one mile or so, the hot oil busted out of the engine and started to splatter all over. I quickly returned to the shop. Needless to say, I was angered by the events. Without commenting, I left the motorcycle with Frank. A couple of days later, Frank called asking me to pick up the motorcycle. He was irritated that I could not pick up the vehicle that very day. During our tense conversation, Frank tried BLAMING ME for his botched "repairs" and his evident neglect. He also said that he "would not charge me this time." I mean, how much more arrogant can one be? At the end of the exchange, I gave him a piece of my mind, and he apologized. Fast forward three months, I took the motorcycle to a trusted mechanic in another state. It turned out that the air filter, for which I paid twice, was never changed. The filter that we took out was at least 10 years old. I doubt that the oil was ever changed because it was as dirty as can be. This story is very troubling and should serve as a warning to Frank's future customers. I was not only cheated but literally, my life was endangered because Frank didn't care to take the vehicle for a test ride before giving it back to me. I have photographs and videos to back up my claims. I hope you are reading this, Frank. I told you I was a photographer. You should have been careful, not to mention honest with me.

Very happy with the dyno service @ Powerhouse Motorcycles. Frank is an awesome guy, knows his trade…read morevery well. I love my 2010 Kawasaki Z1000 bike after re-tune at Powerhouse Motorcycles, getting better mileage, runs smoother and more predictable now and finally no more occasional popping sounds on deceleration! Very quick service, took him only 2.5 hours from start to finish to re-tune PCV module on dyno while I was waiting in lounge area. Definitely recommending to my motorcycle friends, will come back!

BUYER BEWARE -- MY EXPERIENCE WITH BELLMORE HARLEY-DAVIDSON…read more I strongly recommend that anyone considering purchasing a motorcycle from Bellmore Harley-Davidson read this before signing anything. My experience with salesman Tony was extremely disappointing. During the sales process, I was told that several items--including the GPS, warranty, service, and alarm--were included in the deal. I relied on those representations when agreeing to the purchase. After the deal was completed, I discovered that $1,850 in additional charges for those items had been added to my loan. That is not a minor misunderstanding. That is a significant amount of money, and it completely changed the financial terms of the deal I believed I had agreed to. I immediately challenged the charges and demanded that the situation be corrected. To their credit, the finance manager ultimately reimbursed me the full $1,850 in cash, and I have a text confirmation documenting that reimbursement. But here's the problem: I should never have had to fight to get that money back in the first place. A motorcycle dealership should operate on transparency and trust. If a salesperson tells a customer something is included in the purchase price, the customer should be able to rely on that statement--not discover after the paperwork is signed that thousands of dollars have been added to the financing. The fact that I ultimately received my $1,850 back does not erase the experience or the complete lack of confidence it created in the transaction. My advice: get EVERY promise in writing, scrutinize every line of the purchase agreement and financing documents, and do not assume that anything a salesperson tells you is actually included unless you can see it in writing. I walked into Bellmore Harley-Davidson expecting to buy a motorcycle and trust the people selling it to me. I walked away feeling like I had to fight to make sure I wasn't charged for things I was told were already included. Tony and Bellmore Harley-Davidson: this is not how you earn a customer's trust--or their repeat business. Five stars? Absolutely not. My experience: 1/5.

Well I have wanted to get a Harley for years and I finally got it at the local Nassau County Harley…read moreDavidson Bellmore dealership however it has left a bad taste in my mouth because of the locaI Nassau County Harley owners group. I bought my Harley and right away signed up for HOG and I also signed up for the local Nassau county Harley owners group. I got my welcome package from Harley Davidson pretty quick and I waited for months for anything from the local chapter and never heard anything not even peep. I saw the local chapter at the local dealership one Saturday by chance before they went on a scheduled group ride and inquired that I never received anything, the local rep told me * Sure let me check give me your email and I'll send you our news letter right away" Months went by and never heard anything and never even received any emails or newsletter. So I paid the local chapter dues only to be taken for a ride, because I never received anything and now almost a year I should get a refund because it's not fair to pay get jack squat In return. So now I want to sell my Harley and get a Triumph or even better get an Indian. I was about to get an Indian before I got the Harley thinking Harley is a closer group of people. Wow was I wrong.

The only spot I bring my rides. Great service reasonable prices and turnaround. I have been coming…read morehere for years.

Andrew is a professional ..always has and always will be. I…read morehad a very tedious and stressful job to complete, not being professionally mechanically inclined as Andrew is, I passed the job onto him. Having previous/present confidence in him and his ability to prevail. The job was done professional and adequately fast! Believe me, you will not be disappointed!! the best mechanic on Long Island... Hands down!! Richie C

Great find for me. Back to riding after a 9 year absence. The Hog Shoppe is the place for me,…read moreshould be the place for all enthusiasts. Bo, the owner, great guy, great personality, totally knowledgeable and I am so comfortable talking with him, asking questions, and shopping here. Everything that I've needed I found here, been back a few times for other things, always great experience. Great job! Thanks.

Super friendly and well stocked store. Definitely worth a visit. I highly recommend them.read more

WARNING!!! DO NOT HIRE!!! Unlicensed Uninsured Incompetent…read moreUnprofessional Scammed me out of $2032! Left my motorcycle in worse shape than before! If you value your money and your machine do not let Tristian Smart work for you! Bolts not torqued down and installed in the incorrect locations, wires routed the wrong way, etc. After the first ride the Engine leaks oil when it never leaked before, and my neutral wire got cut by the chain! When confronted about his poor workmanship he threatened to come and fight me. Tristan left the motorcycle as you see it in the video below, I had to return it to running order myself! WARNING!!! DO NOT HIRE!!!

Great guy I needed my LTZ 400 repaired he came on time & very affordable price . If you need your…read morebike repaired give him a call you will not be disappointed

I brought my scooter to Long Island Kawasaki Yamaha for poor gas mileage and hard starting, and…read morespecifically requested a valve check. I was asked to leave the bike for several days. When I returned, I was told no work was performed due to parts availability. However, the shop cut off the muffler support clamp because it was "loose" and returned the bike without replacing it. This is a structural exhaust support. Without it, the bike is unsafe to ride and at risk of further damage. When I raised this, I was told the part would take 6-8 weeks and that there was nothing they could do. When I asked for a solution, I was told they no longer wanted my business. The manager (John) ignored multiple callbacks and was dismissive and rude in person. I'm sharing this so others are aware: my scooter was returned in worse--and unsafe--condition than when I brought it in, with no accountability or resolution.

I walked in after work to look at a bike I was interested in and was greeted by William. William…read moreshowed me the bike and answered all of the questions I had. Also came in an additional time and spoke to Colin who also answered all my questions. I decided to trade-in my triumph bonneville for ninja 1100sx and was very happy with the experience. No pressure, no games, clear and courteous communication and a smooth transaction.

While we know a lot about restaurants and attractions, we know absolutely nothing about tires…read more Here's where Yelp is an incredibly useful tool. Even if 1/4 of the fantastic reviews for RCT Performance were truthful and authentic, we would have used them. But to have close to 100 FIVE STAR reviews, is a huge accomplishment. And even more amazing is the fact that they are literally across the street from our house. The communication via email with Ryan was spot on. I ordered the tires per other recommendations from Tire Rack mid morning on Thursday and they had arrived by mid day on Friday allowing my car to be serviced early Saturday morning. The price for an alignment was half of what we had anticipated and there was no attempt to nickel and dime us. My one wish ? That every task in life could be this simple and stress free. Ken and Doug were patient and friendly. Thanks again.

I brought my car here for an alignment, and they damaged one of my axle boots. After calling and…read morespeaking to Ryan, the owner, he acknowledged that it was their fault but regardless he would not help me with the damage to my car and would "work with me on the next alignment." Instead of actually taking responsibility for the situation that he acknowledged his shop had caused, Ryan recommended I bring my axle to another shop to get a new boot at my own expense, and said he would not help me whatsoever in repairing the damaged axle, even if I supplied the parts. To add insult to injury, the leaking axle boot has flung grease all over my brand new suspension parts that I had installed just before the alignment. I really used to love this place, but frankly this is very unscrupulous behavior and will probably not come back after 5 years of being a customer here. Update: Just got home to find that the other axle boot was also melted the same way as the driver's side one. With labor, this is ~$1500 of damage to my vehicle, and they are not helping me with any of it.

Brought my bike in twice. Once for a tune up and once to repair my front brake Both times, Jeff…read morehas provided exceptional service. Always honest about what it's going to take to fix, tune up, or repair. Fair pricing. Quick turn around.

This place is a money pit. Basic stuff not done right. What a mistake, extremely shoddy electrical…read morework, had to redo it twice got charged twice and still had to dot it a third time my self only to get it right. lied about parts that should of been covered by warranty only to charge me twice for the same thing that never worked the first time. never contacted manufacturer. surprising that when i called the manufacturer they sent me a replacement anyway. Stopped returning phone calls and blocked phone because I questioned the bogus Gigantic bill that was not discussed before the work. "Don't F%^#ing call me again" is what i got from him.just a few examples of what i had to get fixed again. Stay away trust