Great service department. Great variety of models for sale. Very helpful and knowledgeable guys.

If I could give this place 0 stars I would , I was on the market for a 2022 Polaris slingshot and tracked one down at Mineola Moto, called the dealer up crunched some numbers they ran my credit and everything was good to go I was set to pick the slingshot up next day, I even sent the dealer a portion of the down payment in good faith. 30 minutes later they called me and told me they sold it to somebody else , as you can imagine I was upset and expressed my frustration with the lack of professionalism and care that was shown to me ! additionally I was told if the person who they had sold the slingshot to did not show up it was mine ! At this point I did not want to deal with them anymore and made other arrangements to pick up the same exact model slingshot in Pennsylvania, while I was en route and 6 hours away Mineola Moto calls me to inform me that the slingshot was mine (the other customer never showed up) what a circus show ! Glad I took my business elsewhere. read more

Mineolamoto - Summer ready - Motorcycle Dealers Near Me - Mineola, New York

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Cannot say enough about Kenny and the staff at Mineola Moto. I'm in sales and it's hard to impress me. I hate the whole high pressure sales pitches. Kenny went over and beyond to help me get my dream bike! At no time was there any pressure or any question that I didn't get a great deal for a crazy market that we are in. I got treated like I was family and I will send everyone I know to Kenny and Mineola Moto! Thank you guys for everything and getting me on the road with my dream in record timing! To say I would be back soon is an understatement. read more

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Recently purchased a 2020 Suzuki GSXR-750 from Mineolamoto & let me just say this dealership is where you NEED to go if you want a straight forward, no-nonsense, honest, & friendly purchasing experience. Kenny helped me get the process done quickly & treated me with utmost respect compared to seeing me as "just another sale". He broke everything down right in front of me after I told him exactly what I wanted & answered all my questions - even after dealership hours. I cannot recommend this dealership enough..no matter your location in the tri-state area, I promise you MineolaMoto will make you feel like family in helping you choose whatever it is that you are looking for. 5 stars - Thank you again to the manager Kenny & the rest of your knowledgeable & professional employees. -Eddie read more

Mineolamoto - Gsxr750 - Motorcycle Dealers Near Me - Mineola, New York

There is nothing more I appreciate than good customer service and attentiveness. I was shopping around for the new 2020 Yamaha MT-03. I reached out online through their website to make this transaction happen (due to covid-19) the showroom is closed and only open by appointment. Needless to say, the transaction went well & smooth enough to not need to ever enter the showroom. Kenny reached out to me via email and we exchanged all necessary information, paperwork, signatures through email. Everything was diligent , fast and efficient. At no point did I feel pressure to buy anything (this is a normally a huge turn off for me), the whole transaction was very casual, smooth, & professional in every manner. The biggest key thing that led me to buying with them was that they were able to top an offer I got from another dealer, so that was an automatic yes for me. Great customer service + great pricing, I was instantly in. I made the appointment to go pick up the motorcycle the next day. When I arrived, I was given my paperwork & signed whatever additional necessary items were needed to finalize the transaction. They walked me to the motorcycle and showed me all the features that the motorcycle had. He also wanted to make sure that I felt comfortable enough to ride, and that if I didnt, to leave it there and come back another time. (That was a really nice offer for someone who may be a first time nervous rider). Nonetheless, I took it , hopped on the highway, & got home. The bike was obviously amazing and great in every way. As a female rider, I am very happy with my purchase, and the great customer service from everyone at Mineola Moto. Thank you again - Stephanie read more

Mineolamoto - 2020 Yamaha MT-03 - Motorcycle Dealers Near Me - Mineola, New York

Outstanding service - Luis particularly in sales has always been helpful, even without buying a motorcycle from him! Testrides are encouraged and that is definitely something in NYC you can't find! Amazing inventory in bikes and a nice boutique for riding gear. The after-sales is good too, but the price of the mechanic/hour is a bit high (works diligently though!) read more

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I can't say enough on how great this place is. I recently bought a 2020 Ryker Rally from here and it was a wonderful experience. Jim (from Sales) was very patient with me and not once put any pressure on me to buy. I was very indecisive on some modifications, yet not once did Jim and the staff seemed annoyed or in a rush. They took me seriously and tried to accommodate me, as much as possible. If you want a motorcycle, this is the place for you. I'll definitely continue to come here for all my riding needs. Be safe on the road everyone! read more

This place is amazing !!! Kenny placed a order for me on a 2021 slingshot ...I was away on vacation when The bike came in but thanks to Kenny he took care of everything for me and when I got back all I had to do was sign and drive away it doesn't get no better than that ,at the end of the signing their was No hidden fees !!!No surprises !! Phil went through everything with me before signing and went over all the details and functions of the bike !! If you're reading this stop and look no further this place is the truth !! read more

Mineolamoto - Slingshot R limited edition - Motorcycle Dealers Near Me - Mineola, New York

These guys are great here. I been looking for the right bike for me for 2 years. They were patient with me. Once I found the one that fit the style and look I wanted, They helped me out better then any other dealer I have ever dealt with. They weren't pushy on the sale. The price was right and I got my bike. James and Kenny were great. I will be giving them more of my business as time goes on. I recommend this dealership hands down. read more

Can't recommended them enough! Really appreciate Phil's patience with me. Went in looking for a 2021 MT 07 found that there's none in stock. Left Phil with my number and received a call within a few hours with exactly what I was looking for. Made the process seamless just had to walk in take care of the payment and walkout. These guys are the best. They will not rush or push you like other dealers who are trying to make a quick buck off you. These guys are patient, professional, will work with you and want what's best for you! You guys have got a new customer for life any of my bike needs I'll be there. Thank you Phil! read more

Mineolamoto - Motorcycle Dealers Near Me - Mineola, New York

awesome service .. the entire team was very helpful... staff is very knowledgeable ... this was my first motorcycle and plan on being a repeat customer read more

Bought my slingshot from James. Professional, courteous and extremely helpful. Worked with me to get the financing "I" wanted. He was patient and very knowledgeable. I am a very picky person and am very pleased with experience. Regards Mark read more

I purchased my Polaris Slingshot from this dealer 2+ years ago. I have received my share of recalls and was going to take a trip so I contacted them to have all these issues addressed. I asked to have an oil service and inspection performed as well. 3 weeks went by and I received an email from the manager/owner Kenny asking why I haven't picked up the unit? Well, no one ever called me? Turned out they were calling the wrong number, what took them 3 weeks to contact me by other means? I will never know. I went to the dealer to retrieve the unit, paid my bill for some additional work and never received a receipt. Not a big deal it was sent to me by email later, but let's not get too far ahead in the next events. The service writer after taking my money said they would pull the unit out - well 10 minutes later came back to me telling me that I would have to come back the following day due to the battery being dead! Dead? Well they must have done something for it to drain because all my electronics were unplugged. I asked if he had a jump pack and I would jump it myself - i went into the back and did it for them - how do they not know how to jump start one of their products? I have no idea. But here comes the best part! The dealership stored my Slingshot outside for 3 weeks! The carpets were soaked and smelled of mildew, my radar detector and GPS unit were now fried, and my iPhone charging cable was green with corrosion. iPhone cable? Not a big deal, $650 radar detector and a $500 GPS is a big deal. I went ahead and made my complaint and spoke to James Fowler the Service Manager, nice guy, well spoken, agreed to perform the Oil Service and Inspection at no charge, this is a nice offer, but I would rather pay for the service and have my items replaced. At NO time did anyone advise me that the vehicle would be stored outside, why would I ever leave my electronics exposed for someone to possibly steal or be damaged in bad weather??? Why would anyone??? The dealer claims they have signage explaining this, and they don't - although I bet someone crafty posted them now, furthermore they claim I signed a work order - never happened either. I am completely dissatisfied with this dealer and I am not letting this go, I will have to take them to Small Claims Court, I have no choice, my property was damaged due to their neglect and they are liable for the damages. BEWARE to anyone that uses this dealer, your vehicle will be stored outside in the elements and damage can occur!!! read more

This is not about a motorcycle purchase or repair. This is about something that I don't see anymore. I was parked in the Chaminade parking lot across the street with my son, when I couldn't start my car. I went across the street into their store and asked if they could help. So they came out with a battery pack got my car started. When I asked him what do I owe you he said nothing that's ok. I asked again he said it's ok. I asked about giving him something to the person who worked there. Again no it's ok.we don't see enough of people doing nice things for strangers anymore. Just want to say thanks again for helping me and my son get my car started so we could get home. read more

These guys take care of you here. I purchased a bike here in August 2016 and they've always helped me when I had a problem with the bike and got me the service I needed in a timely manner. The selection is great, from all Japanese makes to a great selection of Indian models and used bikes too. If you're in the market for a new or used bike, go speak with Luis or Phil and tell them Dana sent you. This is a great family owned business and they treat their customers the right way which is why I visit often just to even say hi. Great experience overall. read more

Mineolamoto - My wife wants this bike ! - Motorcycle Dealers Near Me - Mineola, New York

Recently bought another Indian motorcycle from them. Had purchased a different Indian from them years ago. Have purchased a ton of gear and accessories, and even sold a bike thru them. They're tough, but fair on any price negotiation. Service has always been on-time, and done in a professional manner. One of my best buds, at my suggestion, gave them an opportunity, & traded in his Harley Fat Boy Lo, for an Indian Scout. He has been happy with the shop as well. Very nice family business. I love stopping by there, periodically, just to say hello! read more

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First off, I have been looking for years to buy an Indian. Love them over all other brands. My credit wasn't great and I had to wait but it was well worth it. Mineolamoto and specifically James worked with me and never made me feel like I should take a hike. He always answered my questions and I can now say I am loving my 2021 scout sixty! Thanks and to many more read more

Jim in sales hel0ed me throught the process of buying my canam he was very knowledgeable and was very pateint .

This dealership is outstanding from the moment I parked up and ventured inside I was greeted with friendly and knowledgable staff. I was interested in upgrading my Yamaha Bolt to a bagger and Jim from Sales was so helpful. We agreed a test ride last Friday. Jim is so knowledgable, answering my questions, taking time to explain and a nice guy. Outstanding service from the test ride to the order to the collection. Today I collected my 2019 Indian Chieftain Limited Black Pearl. I am chuffed to bits with this bike. Thank you for a great service. Highly recommend. read more

I do not know if people are just plain lazy to write reviews after getting great deals on their vehicles or people only write things to complain. I had the most pleasant time speaking to Kenny. He means business and at the same time treated me like a guest. Anytime he needed approval from his boss, he would get it almost right away. He responds super fast to any type of contact that you may need of him. You can ring him up and email him. On their site it says that " If you see a lower price in store or on the web, we will meet it or beat it ". In my case, they most certainly beat it by several hundred ( I called/emailed a bunch of NYS dealers to get their prices ) ! There will always be exceptions in everything. One can not expect a price match to a dealership across the country that is going out of business. Although Kenny will try his best though ! In closing I would like to say that I was not pressured at all. In fact you could even say that I spoke to him over ten separate occasions asking this and that. ( taxes,dmv fees, transfer fees, average time to assemble my vehicle, etc ). He never once replied in a negative tone. Overall it was a great experience. read more

Shopping at this dealership is a great experience. I was greeted with friendly staff. They were helpful and knowledgeable about their product. Kenny was especially helpful. He accommodated all my questions and was quick and efficient. The showroom is packed with lots of bikes, accessories, and apparel. It was fun just to walk around. At the end, I bought a new bike and will be happy to do business with them again. read more

Just purchased a new motorcycle from Kenny and I can honestly say that everyone at Mineolamoto is fantastic (including service and parts). More specifically, Kenny was knowledgeable, honest and very helpful in choosing the right bike for me (I was initially debating multiple bikes). I would highly recommend Kenny and Mineolamoto to anyone looking to purchase a bike (all experience levels...I have been riding for over 35 years). read more

Great Business, I've been going there for a few years now, I had a Yamaha RS venture that I use to get serviced there, the service was always great and the staff are the best, I bought a use Goldwing from them and I'm very happy with it, I still go there to get parts and gear from them, Luis is a great salesman and a great guy, Phil and Kenny are the best also,, I would recommend them to anyone looking for a motorcycle !!! read more

Saleman Luis was really Great. Helpful and knowledgable. 5 stars for him all day. Some of the other sales personnel were also helpful and knowledgable. I say some because I didnt meet them all. Luis has always been helpful and the one I go to .AS I said before five stars because of Luis all day long. Service can keep the one star. read more

once they sell you the bike you are screwed The service manager is dumber than wood absoluteness no knowledge or people skills he will hold your slingshot hostage for months The salesmen phil is old and crotchety the store is a Big mess and they have old stock please Don't go to this store unless you want to get ripped off and taken advantage of read more

They are great, but be warned, they get BUSY. I've been to a few Indian dealerships out west, and at most they've got five or six bikes to fix up at a time. This place looks like they had a good two or three dozen motorcycles they were working on. Indian really needs another dealership in the area, perhaps in Queens. They fixed my bike back up and were super courteous. Good stuff. read more

Horrible. Purchased a $1200 generator which turned out to be a lemon. Doesn't work. Associate who sold the pc couldn't even figure how to turn it on but refused to take it back or even issue a credit. Horrible place with horrible customer service. Currently our purchase is in dispute with the credit card company. Do not shop here. read more

If you are in New York, and you love motorcycles, you must come here. This place has the best customer service, the most knowledgeable staff and the most reputable business around. Plus they give great prices! What else can you ask for? Accessories? Sure! A whole store on the next block! Ask for Kenny or Phil if you want to buy a motorcycle, ATV or dirtbike. They are the owners of this place and it's a business that's been passed down for decades. They used to do this ad where they have to give you the shirts off their back if you buy a bike. Ask them to do it just for fun! read more

Slimey salesmen, will say anything to get your cash or you in debt. Promise lies to you and charge you $$$$ when you least expect it. Would sell you Aids and tell you its just what you need and everyone else is doing it. Keep a close eye on your wallet. Would never be able to deceive people in my country like this Closed immediately Warning . read more

Suzuki of Mineola is the the motorcycle shop you want to purchase your motorcycle/slingshot from! The staff there are very friendly, knowledgeable, treat you like family, and will work with you giving you the best deal possible! I've been purchasing motorcycles from them since 2005 and honestly I would not go anywhere else! read more

Kenny is the man. Very helpful and easy process to get my bike. It was a pleasure doing business with them. Thank you!

These guys are total pros. Can't thank the owner and the staff for guiding me in the right direction to purchase my 1st ride. Thank you guys a ton! read more

I just moved to Glen Cove from Queens just a few weeks ago. Came time to have my Honda Shadow inspected. Rather than drive to Long Island City Honda Yamaha, I went to Mineola Suzuki and I was advised that inspections are only done on Thursdays which isn't very customer friendly. I drove to Long Island City Honda and had it done. While at the Honda dealer, I came across a beautiful Suzuki Boulevard which I test drove and bought. Sorry Mineolamoto. Customer service is very important to me and as it turns out I was glad that we were not able to do business. read more

These folks really get "it". They care about customer service and will take the time to talk with you as long as you like, to help you feel really comfortable with your purchase. I purchased a Victory Hammer 8 Ball from these folks and have been really happy with my experience thus far. read more

Brian from parts was great, he matched an online price for me with no problems. And even as it was near closing time he showed plenty of patience with me and made sure all my questions were answered. I would definitely recommend these guys. Thanks again Brian read more

Phil, Luis and Kenny know their products and will do the best they can for you. There is absolutely no pressure to buy. They don't dick you around once you have bought from them. I have purchased two motorcycles here and have never had an issue over the years. read more

I must have driven by the place hundreds of times before I finally stopped in just to ask a simple question about my GSX. The guys were very helpful and informative as soon as I walked in the door. I also really appreciated the fact that they didn't try to sell me as soon as I walked in. They let me ask my question and gave an honest answer. Just like that, they had a customer for life. read more

Awesome staff and excellent customer service, and I can't speak highly enough of the team here! They are so friendly and knowledgable, you cant go wrong! read more

Great dealer, no pressure sale. Lou took care of me, was honest and straight forward.

I was looking to buy a suzuki burgman 400. I contacted the dealership and they responded quickly. They had one left in stock. I was interested in financing. The reason I gave 4 stars is because at first I was seeing a few important details on their website and the salesman wasn't aware of certain financing deals going on at the time so he was telling me different information but I continued to say look at the website. I was right in the end and I understand people make mistakes but my point is buyer be aware. I ended up going through with the sale. Once things were moving along the dealership communicated with me very well and were flexible on pick up day. A few days after having my bike I couldn't get it to start. I texted my salesman (on a sunday and they are closed) and he answered within a few minutes and helped me through it. I got the bike to start and I was very appreciative of him helping me especially on his day off. The store itself is spotless clean, organized and a great show room. I would recommend this store. read more