I took my car here to be repaired after it was damaged in an accident. Chris did an amazing job! All issues were addressed and my car looked brand new. He handled all aspects of the repair and was respectful, timely, and professional. I highly recommend this shop. read more

These guys are like the one stop shop for all your car needs hence the title "Auto Spa". While conducting my Yelp research looking for a local shop to do my oil change on lunch break, I stumbled across this cute little shop. Much to my surprise when I got there I saw they had a auto collision portion of the shop, as well as offering a free hand wash upon Yelp Check In. I was greeted by a friendly receptionist who had me complete paperwork for the service and one of the mechanic's took me right away. They conducted the inspection of air pressure etc confirming that I definitely need new tires and I was done in about 15 minutes tops. Fastest oil change of my life. Usually I'm sitting for hours at the dealership just to get the free deal but I was in a hurry and didn't want to put it off any longer. The mechanics were kind and explained everything and even offered free Self Serve water and coffee at their mini bar. I got the feel of visiting the dealership without having to sit for hours. read more

Grand auto care & spa is the place to be to get what you need for your car. A Great experience excellent service terrific work at a reasonable price, I went to get my oil change and my tire fixed, the work was done in timely matter the team was great and welcoming , waiting area is well kept clean and cozy. I am very happy with them and I will be returning in the future! read more

Chris is great owner and the shop is super nice. They do a great job fixing the car and willing to make sure everything is smooth

Came here after a friend recommended it. What i needed was simple......2 tires, oil, battery, and inspection. The owner gave me lots of options for tires and thoroughly explained the difference. The job was done quickly, properly and the price was fair. Before i left the owner handed me a print out with recall for my car. He explained he has a computer program that gives him constant updates on all recalls for all cars. It was some minor negligible thing with tracks that the drivers seat is attached to.....i didn't fix it read more

If I could give them a ZERO star I would. This company is by far the worst ever. From the owner on down. I took my car into the shop for one problem and I left with another problem that costed me $1200. They are very unresponsive to customers and I'm not sure if it's just because I'm a woman but the customer service is the all time worst. I took my car in I had problems with what they diagnosed as wheel bearings and I go to move my car and can't. They blew my clutch. I had to get my car towed from the shop because they kept my car for a day and didn't call me back to tell me the status on what it would cost to fix the car. Prior to this my check engine light was on and they told me I needed a new turbo. Took it back to them and they tell me oh it's not the turbo it's the lights. That could have cost me $2000 for a new turbo. I don't think they are mechanically inclined. The mechanic himself is a nice guy however the people you have to deal with to get to him is over the top down right disrespectful and inattentive to customers. read more

Dealt with Chris, He was honest to me and has earned my business and I will tell all my friends about it. It is very hard now a days to find someone who is honest and will only charge you for what you need. Service was fast and the prices were fair. Thank you guys! I will be back! read more

My fiance and I dropped our car off Saturday to be serviced/cleaned in advance of a lease return. Chris presented us with a formal quote for the work, which included a detailed breakdown of "parts" and "labor." The recommended service items were explained well as it relates to lease return (i.e. we suggest you do XX in order to avoid a massive charge from the dealership). We did not feel pressured into any of the proposed services at any time and we even renegotiated some of the labor prices. The shop was pretty busy, however we did not have to wait much at all. Overall great experience! Chris is wonderful to work with! We were even treated with an uber ride to the train station when we decided to leave the car to be serviced!!!! Highly recommend. read more

Have brought two of our vehicles here, one for service, the other to install running boards. Everyone there is so quick to help, get you in asap, take care of your car while you wait, and all for the most reasonable prices I've seen in Long Island. Cannot say enough good things about this place. They have all of our future business. read more

Excellent and reliable service. Every staff member was attentive to my concerns. And the rates were beyond reasonable.

Great service and fair and reasonable pricing, these guys are great at what they do and are upfront about costs and delivery of services. Why I keep coming back..... read more

Grand Auto Care & Spa - Great customer service & care and attention to you car - Tires Near Me - Baldwin, New York

Friendly front desk staff. Waiting area with big screen TV. They were able to fix my boyfriend's car after 2 other shops couldn't source a part. I have only used them for oil change and inspection and they were quick. My father recommended this place. read more

I took my car in for an inspection yesterday. When I arrived the manager was not there. The person I spoke with told me they would call when the car was done. About an hour and half later I got a call. The manager told me that the price should have been $120 but because no one told me it was $40. I called him out on why the price would have been so high. He proceded to tell me that my windows are tinted and that is the price. I have had this car inspected for the past three years and no one ever said that before. I did not have the windows tinted. That is the way it was when I bought the car. That is what the factory did. He also said that it was a new law. So, when I got home I did some research. Cuomo passed this law in 2017. It applies to cars that have a level 30 on the tinted windows. My windows are tinted 15-20. I told him that I had been coming there for many years. He proceeds to tell me that they did not have any record of me being there since I had my 2010 Sonata. That is not true and obviously they do not keep their computer records up to date. You never question a customer even if you believe they are wrong. The customer is always right. Needless to say I will not be returning to this busines read more

I came here with the hopes that I could get 4 tires for my Kia Sorento because every time I got my car inspected they passed me without reminding me that I needed to rotate my tires. When I went to KIA to get my car looked at because I was fishtailing, they told me I needed new tires like yesterday. I was so upset because I had got my car serviced their before and you would think that's something that they would tell me but they didn't. Why give them my tire business, right! I was recommended to Chris Rose by a family friend and I couldn't be happier with the outcome. I dropped off my car at 1pm and picked it up at 3 and I got 4 new tires with the balance, synthetic oil change and changed my filters. Best service ever. Thanks Chris. See you again. I highly recommend. read more

I had a wonderful experience here! I went in for my annual inspection, and while they were checking my car, found that i needed new brakes. Two mechanics both agreed. I knew i was having trouble with my brakes since a few days ago, i had tried to stop in heavy rain and the brakes didn't work for a second or so. They took care of this right away. The waiting room is really nice place to wait, so unlike most places, and they have free bottled water and wi-fi. the price was good and as a former mechanic myself, i really felt that i could trust this place. it was great, they got me in and out and I'll be going back. read more

This is the only place you should be going to fix all y'all car needs. The staff is more than welcoming to all the questions and concerns you would have. If you love your car you NEED to be here making sure the job is being done right !!!!!!!! BIG THANKS read more

Great service. I don't appreciate the fact that rusted rotors were put onto my car though. At the end of the day they all work fine but I don't feel that was the right thing to do on their part. read more

This place is honestly the best car repair/detail, whatever your car needs place around Baldwin, Long Island area. everytime i go im greeted immediately by anyone who is on staff and offered coffee and water as soon as i walk in. Ive come here for car repair, oil changes, inspections, and will be going back to detail my car soon. Besides the fact that the guys in there are soooooooo goodlooking, its a great friendly place to take your car if your car is ever stressing you out, they put you at ease. read more

This shop has become a neighborhood staple! We've brought our vans here and our car. We know we're in great hands!

They are very professional and friendly. The work was done in a timely matter. They had questions to make sure they were doing the best work for my car. This showed me they really care about their performance. Chris was patient with answering all the questions I had. I had my starter replaced and an oil change. The price was affordable. They made a new customer out of me. I will definitely refer them to my family and friends. read more

Amazing service, with a reasonable price. Would definitely come back to do further repairs.

Went in last winter 20for a 4 wheel alignment. Owner is an Awesome guy, all went very well, about $150 with tax, which is what a simple alignment cost... then went in few days ago for a 4 wheel alignment, helped by Owners younger brother.. I let him talk to me as if I don't know my car inside and out from 10 years of ownership, and doing all Maintence and modifications in my driveway. trying to hold my laugh in, hearing him give me advise and reasons for things going bad with my car was so entertaining... in there he tried selling me generic brand tires for a price that is just unheard of!! $2500!?!? I can LITERALLY get 2 sets of Pirellis for that price!! Lol... So apparently alignments (for people who look like they might have money) have gone up $250. $100 increase (he was upset I wasn't paying in cash).. we all know where that $100 would go if I paid cash ;) owner wasn't there, but be careful with Chris little brother. He's the typical scammer that I've dealt with for 10 years of owning a Maserati. Just beware when going in with high end cars.. Maserati, Mercedes, BMW, AUDI etc. ONLY TALK TO CHRIS THE OWNER. if you get his brother, simply wait for Chris, or walk away and don't deal with drama. Hopes this helps at least a couple guys who get taken advantage of because they own high end cars. I don't do these Yelp reviews at all... but this one needed to be addressed ASAP. Also don't let Shawn work on your car.. had him simply put in my TPMS sensors, he broke one and decided not to tell me, so at least I can return it and get another (LAZY). read more

My go to spot for my auto repair needs. They always do a good job and give a fair price. Highly recommend.

Terrible, misleading, over charged! They do not repair the required work, they actually add more damage to your vehicle! One of the partners left because didn't agree with the current owners way of running the business and taking advantage of hard working individuals that brought their car to repair at the shop! Be aware! read more

I'm glad I found Grand Auto Care & Spa. I was looking to get an oil change on a Saturday late afternoon and most other shops were closed. Their hours were convenient and Chris working the front was really nice. The prices were fair and service was quick. Wish I'd gone to them sooner! read more

Chris and Chris are wonderful. After my accident they made sure everything was handled and I didn't have to deal with the stress of calling insurance companies. Grand auto handles all my car issues and I've never had a problem. Their customer service is great. read more

I've been here a couple of times now and always have a good experience overall. They're often the only ones open late on weekdays or on weekends. My car is still under warranty otherwise I'd probably come here more often for regular maintenance too. The only thing to keep in mind is you may want to bring exact change to pay--when I was there their credit card machine was down and I had to drive to an ATM to withdraw cash (which only gives 20s), and they didn't have change, so I had to get change from a nearby business, ultimately resulting in an extra half hour there. read more

These people are something else. My fiancé went for an oil change and came back with the bottom of the car scraping. They didn't bolt it closed once they changed her oil. She called them and they said they would come to her since she was on her way home and had to pull over. They never came or called. Never again man. read more

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I was recommended by a friend to a great mechanic named Neich...I brought my car in to be painted on a Friday and I was back in it by Saturday morning. The paint job was beautiful and he even shined up my headlights for me. I felt like I was in a brand new car! I will definitely be going back here for future service and recommending to family and friends. read more

I had a great experience at this shop. I contacted them via Yelp to get a quote for work on my 2013 Hyundai Sonata, Christopher replied and insisted that I came in for a free diagnostic to receive a more accurate quote. I brought my car in to have them check things out, as I waited I was offered bottled water and snacks. After waiting for a bit, I received my quote and was pleased with the pricing. I'm definitely bringing my car back and I'm hoping that they do a very great job because I've been looking for a go-to shop for all my car maintenance and repairs. The shop is fairly small but they do a lot of work such as: car maintenance, inspections, auto body work, brake and tire services. The waiting area is nice and cozy as well, there's a restroom, a big screen tv and a low comfy couch for customers to enjoy. This place seems like a nice local spot where a lot of people trust their work so I'm confident that things will go well here. I'll be back with an update after the work is done. read more

If you are having any car troubles, YOU MUST stop by Grand Auto Care. Chris was super helpful and honest about what my car needed. He made me feel comfortable about leaving my car and assured it would be in good hands. My car kept shaking when I was driving and he quickly identified the problem and changed all the rotors and breaks of the tires at a fraction of the cost than any other place would charge. My car also had a leak that had soaked all of the interior mats, they removed the front car seats and washed and vacuumed the water out of the mats leaving them extremely dry and clean and fixed the leak. They really pay attention to details here and if I have any car problems again, at least I know exactly where to go for help. Highly recommend!!! read more

Great place to service your car. Affordable prices compared to other shops. Chris is very helpful and goes above and beyond to fulfill your car needs. read more

Very clean and professional place. As a woman I find auto mechanic shops to be a bit dingy and grungy, however, the facility here was very clean and the staff went above and beyond my expectations with the servicing of my car. I would recommend this shop to anyone in the area. read more

Kept me waiting an hour and they said to do the oil change tomorrow ... the larger guy ... amazing

I had a wonderful experience. I called the shop to see if they could check my car. I was informed that the shop was closing for the day (Saturday) and wouldn't be open until Monday. Minutes later Chris called me back & allowed me to come to the shop to check out my car. I was surprised at how clam & friendly he was since, again the shop was closing & his staff was gone for the day. He took his time explaining the problem & offered suggestions. His prices are fair & he was honest (FYI- I had an idea what the problem may have been). I was even more amazed that he allowed me to go get cash in the car he already fixed since, his credit card machine charges additional fees. Again, Honesty & Great Customer Service!!! This is my new auto shop! Thanks Chris!!!! read more

I come to this auto shop and always receive great customer service. Chris is always very courteous and treat each customer with respect. I may ask him many questions about my car needs and he will be very patient with me to give me the answers I'm looking for. I appreciate his dedication and hard work. Richie also does a great job on my car and educate me on my car so I know. I'm receiving Top service. have recommended my family and friends to come to the Grand Auto Care & Spa. read more

Dealt with Chris Great customer service great work will come back for all my automotive needs. I will definitely recommend to family and friends. read more

They were honest and didn't try to rip us off. We had good service. Will definite bring our car back for service.

Truth, integrity and a no nonsense diagnosis is something missing with today's auto shops. Not here. Chris, Chris and their staff provide fair quotes for their work. If something doesn't need to be done, they will say so rather than charging for unnecessary work. Great local garage. They have worked on three of my four cars without issue. I won't go anywhere else. read more

This is my first stop whenever I have any car issues. I'm very particular about where I take my cars but I trust Chris and staff as they are knowledgable about any make/model. My vehicle is handled with care and everyone makes an effort to ensure you feel welcome and problems are solved!! There aren't many shops that go out of their way to make sure the customer is always happy, Grand Auto Care & Spa is definitely one of them. read more